POSITION TITLE: Coordinator
PROGRAM: Supportive Living (Apartments)
JOB STATUS: One (1) Year Contract
HOURS OF WORK: Monday–Friday, 9:00am – 4:30pm (some flexibility required).
JOB SUMMARY: This position will report to the Team Lead for the Apartment program. The Coordinator is responsible for delivering services in accordance with the CMHA Calgary Region service model. Through coaching and mentoring, you will support clients with a mental illness and/or concurrent diagnosis on their journey to wellness by connecting them to community resources and developing their daily independent living skills.
KEY CLIENT SERVICE RESPONSIBILITIES AND SPECIFIC ACCOUNTABILITIES
- The development and review of a Service Plan that includes measurable goals designed to
enhance/maintain independent living skills in conjunction with the client and their support
- Provides clients with the coaching, support, and connection to resources necessary for the
maintenance or development of living skills in the areas of home management, money
management, interpersonal relationships, leisure pursuits, self-care, medication
management, problem solving, and others as identified.
- To liaise with community partners on a regular basis to ensure collaborative efforts in
assisting clients to meet their personal goals.
- To assist clients in establishing peer, family, and community support networks.
- To provide clients with consultation and supportive dialogue in the event of an emergent or
- To advocate for clients when necessary and to ensure they receive adequate care,
treatment services, and information from the community and CMHA.
- To maintain effective written and verbal communication systems necessary for client service
delivery and program functioning.
- Some facilitation of skill-building groups (once it is safe to offer groups).
- Takes an active role in the upkeep of staff areas and offices.
ADDITIONAL TEAM RESPONSIBILITIES, COMPETENCIES & PERSONAL ATTRIBUTES
- You demonstrate deep respect not only for clients but for the teams you support, your peers and community partners.
- An interest in lifelong learning along with empathy and insight.
- Flexible and adaptable.
- High level of initiative and self-motivation.
- Sound judgement and the ability to work independently and as part of a team.
- Minimum Education – Bachelor of Social Work (BSW) preferred or recognized diploma or undergraduate degree in a human services area.
- Two (2) years of experience in working with persons with psychiatric disabilities,
diagnosed mental illness and/or addictions along with experience in life skills.
- You have worked in the mental health field for over two (2) years and have a deep
commitment to and understanding of the recovery model. You demonstrate deep respect
not only for clients but for the teams you support, your peers and community partners.
- Applied Suicide Intervention Skills (ASIST) Training.
- First Aid and CPR certifications.
- Valid driver’s license and a vehicle.
- Experience working in an interdisciplinary setting.
- Flexible and adaptable.
This job requires a mix of sitting, standing and moving, with a balance between computer-based work and verbal communication. The candidate may be required to balance priorities between different stakeholders.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be a thorough list of all responsibilities, tasks, duties, knowledge, skills, and abilities required.