Title: Bilingual Counseling Manager, Remote
Position: Full time, 1 Year Contract
Reports to: Senior Counseling Manager
Location: Work-from-Home (must have a place of residence in Quebec)
Shift Schedule: As mentioned below:
Rotation 1: Wednesday :- 1PM-11PM ; Thursday, Friday and Saturday:- 9PM-11AM
Rotation 2: Wednesday, Thursday and Friday:- 9PM-11AM
*10 hour shifts, average 31.5 hrs/week
Rotation 1: Wednesday :- 1PM-9PM ; Thursday, Friday and Saturday:- 11PM-7AM
Rotation 2: Tuesday, Wednesday, Thursday and Friday:- 11PM-7AM
*8 hour shifts, averages 28 hrs/week
Is this you?
Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technologically driven world?
As a Counselling Manager, you will be a part of a team of several managers responsible for the day to day operational systems to function smoothly, and to ensure that Kids Help Phone fulfills its role of “being there for kids.” You must understand the big picture of the situation, and deal with multiple, complex situations at a time.
Kids Help Phone is on a transformational journey, one that will change the landscape of youth mental health in Canada. We cannot do it without a team who are willing to be game changers and help fuel that journey. We need team members that are passionate about making a real difference in young people’s lives. It will take courage. It will take resilience.
Does this sound like you? If so, then keep reading…
As a Counseling Manager, you will be responsible to oversee that the highest possible quality of telephone and chat counselling, information and referral service is delivered by the Kids Help Phone Counsellors. The successful individuals will provide counsellors with management, support, supervision and leadership.
What You'll do
What You'll Need
You’ll already have the following:
Kids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional counselling and information service for young people in both English and French. They have been pioneers in virtual care and e-health solutions for young people in Canada for almost 30 years.
Since 1989, they have offered kids, teens and young adults a critical lifeline of hope and support through their free, anonymous and confidential services, which research shows significantly improves youth mental health.
Young people reach out to Kids Help Phone’s professional counsellors and trained volunteers from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs. Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counselling.
Are you are inspired by helping to meet the quickly evolving needs of young people in Canada today and are ready to contribute to a dynamic organization dedicated to improving their mental health and well-being?
History in the making!
Does this sound like a journey you want to be a part of?
Open the posting and click the “Apply” button in the top right corner of the page. Please attach a single file with your resume and cover letter titled:* lastname_firstname_BilingualCounseling Manager *
The posting closes on midnight Feb 24, 2021
For more information about Kids Help Phone, please visit our website at http://org.kidshelpphone.ca
Accredited member, Imagine Canada Standards Program.
Kids Help Phone is committed to an inclusive, equitable and accessible workplace. We welcome applications from visible minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, and others who respect and reflect the diversity of service users.
Kids Help Phone is committed to providing barrier-free environment and accommodation in accordance with the Accessibility of Ontarians with Disabilities Act (AODA). If contacted for an employment opportunity, please advise Human Resources person if your require accommodation at any stage of the recruitment process.
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