Job Posting 68479

Coordinator, Group Programs - Family Violence Services
Child Development Institute
Toronto Metro area
closed 7 days ago (Wed, 24 Feb)
full time  •  Salary is under review and is subject to skills, abilities and qualifications.


Child Development Institute (CDI) is a leading children’s mental health agency in the City of Toronto offering a range of services to approximately 3,500 children ages 0‐12, youth ages 13-18 and their families each year. Our mission is to promote and support the healthy development of children and to strengthen the families and communities in which they live. We provide four streams of service to families in need: early intervention, family violence, healthy child development and specialized mental health services for children and youth with learning disabilities.



CDI is seeking a knowledgeable and experienced Coordinator, Group Programs - Family Violence Services reporting to the Manager, Family Violence Services.  The incumbent will ensure that the conceptualization and delivery of CDI programs and services are consistent with the mission, values, policies, procedures, standards and priorities of the organization and are provided within assigned resources. The Coordinator provides vigorous leadership towards the achievement of service excellence and a quality professional environment.  Within CDI, the Coordinator participates in the Clinical Managers and Coordinators Group as required to manage operational issues as well as participate in strategic vision and directions for the agency.


The Coordinator ensures that CDI is well represented and appropriately positioned within the professional community by assuming leadership roles and forging effective partnerships that result in identified objectives.  Under the direction of the Manager, Family Violence Services, the Coordinator, Family Violence Services is responsible for a range of duties including the planning and delivery of the Group Programs within Family Violence Services. 


Programs include:

Mothers in Mind (MIM) is a trauma-informed, mother-child group program for mothers who have had hurtful experiences. MIM helps mothers connect with their infants and toddlers in a playful, supported environment, where strengths are highlighted and built upon. Mothers explore ways to be kind to and take care of themselves, while reflecting on and gaining strategies to respond sensitively to their young child. MIM supports mothers in responding to the needs of their young child.


Here to Help is a group intervention program for mothers with children ages 4 to 18 who have experienced family violence. The group runs for 13 weeks and is offered two times per year. The group provides a safe and supportive environment for mothers and children to talk about the violence they have experienced, and helps families process their emotions together. Here to Help helps women and their children to understand that they are not alone



  1. Accepts and works within the framework of the Institute’s stated vision, mission, values and goals;
  2. Responsible for ensuring the quality and effective service delivery of the group programs in Family Violence Services
  3. Schedules, coordinates and provides orientation for the delivery of group programs in collaboration with key partners, such as Child Welfare and Shelters.
  4. In consultation with the Manager, reviews the eligibility of referrals and safety risk/benefits
  5. Assist with hiring and orientation of new casual staff and volunteers
  6. Provides orientation, training and supervision to casual group staff and volunteers. This includes coaching, teaching and debriefing.
  7. Conduct fidelity audits through a range of formal and informal approaches including individual and group meetings and program attendance
  8. Facilitates and delivers FVS groups.
  9. Provides brief individual or family counselling for select FVS clients.
  10. Under the direction of the Manager, provides coaching and clinical consultation to group facilitators and casual group staff when additional support is needed outside of groups.
  11. Coordinate and ensure the effective collection of pre and post evaluation measures
  12. Integrate new group activities & resources as required and assist with group program development, such as virtual modality for service delivery
  13. Ensures services meet ethical and professional standards and are congruent with the mission and direction of the agency.
  14. Maintains confidentiality in all aspects of job (written/verbal/implied).
  15. Liaise with internal staff and consult with other CDI staff, to ensure appropriate communication and coordination for internal program referrals.
  16. Lead and model in establishing and maintaining positive relationships with families and their support network (community agencies, hospitals, etc)
  17. Works flexible hours related to the needs of the program and oversees referrals and client group assignments.
  18. Is available by phone during program delivery, as scheduled.
  19. Participates in program development, quality assurance, evaluation, data collection and research activities as required.
  20. May participate in the development of training programs and materials for other professionals and community groups.
  21. Under the direction of the Manager, participates in training and consultation with external sites as required.
  22. Ensures proper client documentation is completed in accordance with agency policies and procedures (i.e.- group reports and electronic file notes)
  23. Arranges staff scheduling and coverage, in response to clinical need and available agency resources.
  24. Communicates with CDI clinicians who are providing service to clients enrolled in the FVS group programs for effective service coordination.
  25. Works with the Manager, FVS to monitor supplies inventory and purchases
  26. Under the direction of the Manager, ensure that program operates within budget, meet all legislative requirements, and maintain Ministry and accreditation standards.
  27.  Ensure a healthy and safe workplace for staff in accordance with the Occupational Health and Safety Act.
  28. Participates in the Clinical Managers & Coordinators group as well as selected committees as required.
  29. Assumes a clear community profile that well represents the organisation.
  30. Keeps the Manager, FVS appraised of service delivery and clinical issues.
  31. Performs other assigned duties in the interests of the agency.



  • A Master’s Degree in Social Work, Psychology or a related discipline. 
  • Registration with a professional college (e.g., College of Social Work, Psychology, Psychotherapy)
  • A minimum of five (5) years of clinical experience in working with children, youth, families and groups in a therapeutic setting.
  • Experience in the field of children’s mental health required. Experience in the areas of infant mental health, family violence and trauma may be required.
  • Adherence to excellence in professional and ethical standards required, including ethical principals related to client interaction, documentation and confidentiality
  • Experience working with children, youth and families who have experienced domestic violence
  • Excellent initiative, organization and time management skills.
  • Demonstrated ability to work positively and calmly, collaboratively, and in partnership with families and children.
  • Strong clinical skills in assessment, formulation, and treatment with an ability to utilize flexible strategies for engaging and working with families, individuals, groups and larger systems.
  •  Strong clinical knowledge and experience in relevant theoretical approaches (e.g. trauma-informed treatment, attachment, CBT, TF-CBT, etc.).
  • Sensitivity to the uniqueness and demands of a public service agency.
  • Maintains the confidentiality and security of client-related and agency information.
  • Demonstrated ability to probe, analyze, synthesize and problem solve issues.
  • Possess strong verbal and written communication skills.
  • Strong organizational, analytical, problem solving and decision making skills within scope of the role.
  • Ability to prioritize and meet deadlines in a dynamic environment.
  • Ability to participate in program planning and evaluation as required.
  • Excellent interpersonal skills.
  • Demonstrated ability to work in a respectful and aware manner with groups from diverse backgrounds and experiences.
  • Commitment to continuous learning and remaining current on research & literature related to trauma, parenting and children’s mental health.
  • High level of computer literacy.
  • Knowledge of relevant legislation.


Working Conditions

  • Governed by concurrent and dynamic deadlines, despite conflicting priorities and frequent interruptions.
  • The noise level in the work environment is usually moderate to high
  • Occasional travel to other CDI locations and partner agency sites
  • Fast-paced work environment.
  • Frequent handling of queries and calls from families, employees, and managers.
  • Works flexible hours to meet the needs of clients including 2-3 evenings a week
  • Occasionally required to work overtime to cover evening and weekend classes or to meet deadlines.
  • Available by phone during program delivery.



Thank you in advance for your interest. However, due to the volume of resumes received, only those candidates selected for interviews will be contacted.


Diversity and Inclusion:  

Child Development Institute is an Equal Opportunity Employer.  We value inclusivity & diversity in the workplace. We actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to:

  • First Nations, Métis and Inuit peoples, and all other Indigenous peoples;
  • members of groups that commonly experience discrimination due to race, ancestry, colour, religion and/or spiritual beliefs, or place of origin;
  • persons with visible and/or invisible (physical and/or mental) disabilities; and
  • persons of marginalized sexual orientations, gender identities, and gender expressions.


We recognize that many of these identities intersect and that therefore, diversity and inclusion can be complex. We value the contributions that each person brings, and are committed to ensuring full and equal participation for all in our community.



Child Development Institute is committed to creating an accessible and inclusive organization. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Ontario Human Rights Code (OHRC). Child Development Institute will provide accommodations throughout the recruitment & selection process to applicants with disabilities.  During any stage of the recruitment process, please notify Human Resources of the nature of any accommodation(s) you may require.   Any information received relating to accommodation measures will be addressed confidentially.


All applicants are advised that offers of employment are contingent upon the successful completion of a Vulnerable Sector Check.

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