Job Posting 

General Manager

Vancouver, Canada 

Part-time (~25 hours per week) 6 month contract

We are currently seeking an exceptional candidate to fulfill the role of General Manager and further enhance our non-profit co-operative. 

Who We Are

Terminal City Glass Co-op (TCGC) was founded in February 2012 as Canada’s first and only non-profit, co-operative glass arts facility.  

Our mandate is to provide access to high-quality glassmaking equipment and resources for the artistic development of emerging and established artists; to offer an educational glass program for the public in efforts to encourage awareness of glass as an art medium; to engage the community through events that promote glass as an art form. 

We offer classes in glassblowing, flameworking, beadmaking, and sandblasting for ages 16+, and encourage our students to further their exploration of glass as form of creative expression. 

Artists work independently out of our studio on their own individual projects and businesses. We support all kinds of community-building activities in the studio including slide shows, social events, member meet-ups, fundraisers and more. 

Who You Are

You are passionate about leadership and you seek out any chance you get to inspire and motivate your team. You have expertise managing artists and you understand the Non-profit sector and Co-operative business model. You are excited to create a respectful, inclusive and supportive space where glass artists of a wide variety of skillsets and backgrounds can explore glass as a medium.

You are building a career that lets you flex some strong entrepreneurial muscle, and you know that what you do makes a difference. You have an inherent desire to engage with members, create clarity through communications and navigate the challenges of leading a small business through COVID recovery.

Reporting to the Chair of the Board of Directors, the General Manager leads the Co-operative in achieving our strategic priorities through developing and executing on an operational plan while managing within a non-profit budget.

The ideal candidate will have experience leading a team and managing the daily operation of the business.

Key Duties 

• Successful leadership and management of the organization according to the values and strategic direction set by the Board of Directors 
• Supporting and supervising the Terminal City Glass staff to deliver on their strategic priorities and goals. This includes staff development, coaching and performance management and other key Human Resource aspects.
• Working closely with all staff on decision-making and day-to-day operations, fostering a positive working environment through open communications.
• Acting as the key point of contact for Members. This includes member relations, communications and community building.
• Advocating for TCGC and leading community outreach efforts including collaborative relationships, funding and grant applications and broadening the awareness of TCGC within the arts and small business/Co-operative community
• Managing education programming including negotiating and planning with visiting artists. This includes working with the Education Committee on curriculum development and planning and working with the Studio Manager to ensure students and instructors are supported. 
• Acting as the main point of contact with the Board of Directors ensuring clear and timely communications, escalation of risks, and partnering with them for support where necessary to execute on the co-operatives strategic goals.
• Playing a key role in the development, organization, and promotion of events at the co-op, including working with all staff to manage the Events, Education, and Studio Committees. 
• Experience with digital communication including website maintenance and development

Qualifications·        

• Strong Management and leadership experience
• Strong Communications skills
• Experience working in a Co-operative or non-profit organization; and 
• Strong connection to and awareness of the arts and glass
• Expertise in Human Resources, Finance, Project Management and / or Marketing  
• Business administration and technological savvy with a customer service focus 
• Policy governance experience working with and/or on a Board of Directors 
• Leadership experience planning, coordinating, and implementing events or festivals; 
• Experience with Quickbooks/SAGE Accounting
• Comfort working with budgets, payroll, revenue and forecasting
• Familiarity with Photoshop
• Familiarity with SuperSaas and Shopify an asset