DIRECT SUPPORT WORKER (SUPPORT COORDINATOR)
To support individuals with developmental disabilities to meet their potential and have full lives in an inclusive, supportive community.
The Residential Services Support Coordinator role combines direct supports to individual with disabilities and provides general support in the day-to-day operations of their assigned residence.
Help the individual and their circle of support develop and document individualized, person-centered plans to guide services related to individual development, community participation, behavior management and/or personal care.
Assist with support plans in more complex situations.
Encourage individuals to use their rights and take responsibility to make life choices.
Provide direct care to individuals with high needs and/or medically fragile individuals, as required.
Monitor and support the health and well-being of individuals in care. This includes identifying changes in conditions related to individual’s behavior, physical and emotional well-being, and takes all necessary steps to address.
Strictly adhere to medical protocols and standing orders for medication and other remedies.
Find and develop recreational and other social interaction opportunities for individuals, in order to create a wider range of options and natural supports within the community.
Be a social and/or recreational role model and coach to help the individual participate and contribute effectively within the community.
Create clear, objective records and complete required reports and other documentation as required by the position.
Communicate in a professional, timely, accurate and respectful way with individuals, families, guardians, staff and community members.
Work effectively in a team-oriented environment.
Preferably a Diploma or equivalent post-secondary education in a relevant discipline; and additional specialized training and progressively more responsible experience in a relevant discipline/setting.
A positive attitude and belief that persons with disabilities have the right and responsibility to define and pursue their life choices and pursue active participation in the community.
An understanding of the opportunities and options available to persons with disabilities plus demonstrated cultural and ethnic sensitivity.
Effective written and verbal communication skills.
Well-developed coaching and mentoring and coordinating skills.
Effective time-management and priority-setting skills, and the ability to balance competing demands/priorities and deal with competing opinions.
Relevant knowledge and the ability to model and support the development of basic living, personal and social skills.
Relevant knowledge and the ability to contribute to effective person-centered programming plans around skill acquisition and/or behaviors of concern.
First Aid and CPR certification, plus additional training and experience to support specific individuals’ needs.
A minimum of 2 years experience with diabetes, epilepsy, dementia, lifts and transfers.
Knowledge of the broader range of community resources available to support an individual’s participation and inclusion.
Demonstrated ability to work effectively in a team. This includes the ability to function effectively within an individual’s circle of support.
The ability to work various shift schedules and in physically-challenging situations, as required.
Full-time based on 37.5 hrs/wk. Sun., 7:30am - 3 pm, Mon., 7:30 am - 3 pm, Tues., 7:30 am - 3 pm, Thurs., 7:30 am - 3 pm.
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