Job Posting 69183

Jordan's Principle Service Coordinator
Urban Native Youth Association
Vancouver & Lower Mainland
closes in 13 days (Fri, 30 Apr)
full time - term / contract  •  $58,629 - $66,726/year

Employment Opportunity – Jordan’s Principle Service Coordinator (1 year contract until March 31, 2022 with the possibility of extension)


UNYA has 1 full time position available for a Jordan’s Principle Service Coordinator (JPSC).  Directly reporting to UNYA’s Director of Youth Engagement, the JPSC is responsible for helping Indigenous youth and their families navigate the full range of existing federal and provincial health, social, and educational programs and services to address a child’s needs.  If a gap, delay, disruption or deficiency in existing services or supports is apparent, the JPSC will assist youth in the preparation and submission of a Jordan’s Principle and Inuit Child First Initiative request on behalf of these youth and their families.  The JPSC will be required to build and maintain positive working relationships with local government services, Indigenous organizations, and other resources to be able to assist youth and families.  This position is 40 hours per week, usually 9:00am - 5:00pm Monday to Friday, but hours may be adjusted to fit needs of program.


Qualifications and Conditions:

  • Bachelor’s Degree in Social Work, Health, or related field and 2 years of recent experience
  • Or, an equivalent combination of education, training, and experience
  • Knowledge of the following modalities: Trauma Informed Practice, Harm Reduction, Culture as Therapy, Person Centered Care, and Two-Eyed Seeing
  • Demonstrated experience engaging and working effectively with Indigenous youth
  • Excellent knowledge of federal, provincial, and Indigenous organizations mandated to provide health, education, and social services for Indigenous youth
  • Demonstrated knowledge of the intergenerational impacts of the residential school systems, colonization, the Indigenous Community, and an understanding and willingness to participate in Indigenous protocols, practices, and ceremonies
  • Excellent oral and written communication skills, and a good working knowledge of the Microsoft Office suite
  • Valid Class 5 BC Driver’s License and First Aid are assets
  • Satisfactory Criminal Record Check
  • Given the needs of youth accessing our services, preference will be given to qualified Indigenous applicants.

 Duties and Responsibilities:

  1. Serve as a point of contact for Indigenous youth and their families, care providers, and Indigenous communities and organizations who are requesting support directly related to children and youth in the areas of health, education, and social services;
  2. Understand the breadth and depth of the service delivery landscape as it pertains to services available to Indigenous children and youth in BC, within the federal, provincial and Indigenous service systems and help children and families access existing resources through these systems;
  3. Build strong relationships and partnerships with front line workers and professionals, including but not limited to social workers, medical and education professionals;
  4. Build strong relationships and partnerships with local Provincial and Federal Government services in the health, education, and social sector, including, but not limited to, Ministry of Children and Family Development, Ministry of Education, the Ministry of Health, Provincial Regional Health Authorities, and Indigenous Services Canada (ISC); 
  5. Maintain strong relationships with Indigenous health, education and social sector service providers and organizations including Indigenous Health Authority, Indigenous Education Steering Committee, Delegated Aboriginal Agencies, and Friendship Centers;
  6. Support Indigenous youth and families in the preparation and submission of Jordan’s Principle and Inuit Child First Initiative requests when a gap, delay, disruption or deficiency in existing services or supports is apparent;
  7. Track data and provide updates to partners, including ISC and First Nation communities;
  8. Establish rapport with youth and families requiring assistance, and maintain a network of positive working relationships with other UNYA programs and other community programs/resources to ensure effective referrals and enhance access to a strong continuum of supports;
  9. Implement case management plans and ensure maintenance of records, including ongoing review of case files and plans.  Maintain appropriate statistical records, logs, case files, and client reports in order to meet both UNYA and its funder’s requirements;
  10. Maintain sound financial and office management. Oversee and monitor expenditures, ensuring that the position remains within its allocated budget.  Prepare and submit financial reports as required;
  11. Positively and proactively address any concerns, incidents, or crises which affect youth participants, program operation and mandate, UNYA policies, and community relations;
  12. Respect and assure youth participants’ confidentiality in the community and with other service professionals. Respect and maintain the confidentiality of staff issues within the team, with the exception of UNYA Management;
  13. Adhere to UNYA’s Philosophy of Care, and all program-specific and organization-wide policies and procedures;
  14. Perform any other duty deemed necessary by the Director of Youth Engagement and CEO to ensure the safe, healthy, and productive operation of the position.

The salary range for this position is $58,629 - $66,726/year (based on 40 hours/week) and includes access to a comprehensive benefits package (group benefits Employee Assistance Program & access to an Elder) and vacation time after successful completion of the 3 month probationary period.

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