The Community Counsellor provides one-to-one and group support to individuals and facilitates appropriate activities to achieve goals in the Support for Parents of Young Children Program.
KEY DUTIES AND RESPONSIBILITIES
• Adheres to the policies and standards of Options Community Services Society (OCS), as established in policy and program manuals, Health & Safety Guidelines, job descriptions, written memos, and verbal agreements.
• Conduct assessment interviews to determine client service needs.
• Assist client in planning and implementing a skill development program based on client’s needs.
• Develop, implement and evaluate strategies related to achieving client goals.
• Perform regular in home visits and telephone support.
• Maintain accurate and current documentation regarding client progress, statistical information, and program expense forms.
• Attend meetings as requested by the Program Manager.
• Facilitate education groups, networking groups, recruit clients, organize and schedule groups, research educational topics, arrange for guest speakers and perform other related activities.
• Maintain professional growth and a current knowledge of resources.
• Provide ongoing evaluation and assessment of the program with the goal of maintaining an effective, efficient quality service.
• Adhere to all policies and procedures, program guidelines, and verbal and written directions of the Program Manager.
• Follow written and verbal directives from the immediate supervisor, Executive Director or designate.
• Follow the Child Abuse Protocol and the General Safety Guidelines.
• Establish and maintain a positive working relationship with other staff, volunteers, clients and other professionals.
• Network and collaborate with other support workers, supervisor (case review), social workers, parents, teachers and other professionals.
• Develop a knowledge of local resources/activities.
• Makes recommendations with regard to the development of the program and participates in program evaluations.
Education, Training, and Experience
The candidate must have:
• A Bachelor’s Degree in a related field and a combination of education and experience. Candidates with less education will be considered.
• Knowledge of early childhood development (0 – 6 years).
• Experience working one-to-one and with groups.
• Current Level I First Aid certificate.
Knowledge Skills and Abilities:
• Demonstrate excellent written and verbal skills.
• Able to demonstrate excellent interpersonal skills.
• Be non-judgmental, respectful, supportive and empowering.
• Be a self-starter, excellent time management skills and organizational skills.
• Possess a valid B.C. driver’s license and use of a reliable vehicle.
• Demonstrated effectiveness as part of a staff team.
• Demonstrated proficiency in written, oral and interpersonal communication skills.
• Demonstrated ability to develop program related reference and resource materials.
• Commitment to a problem solving approach.
• Ability to work independently, set priorities, manage multiple tasks and meet deadlines.
• Ability to identify sensitive issues and maintain confidentiality.
• Have no relevant criminal history.
Successful candidates will be required to provide a current and satisfactory Criminal Reference Check/Vulnerable Sector Search preceding your start date.
Applicants with lived experience are strongly encouraged to apply.
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