POSITION TITLE: Lead Counsellor

PROGRAM: Counselling Therapy Program

JOB STATUS: 1.0 FTE Permanent Position, Health and Dental Benefits after successful 3 month probationary period 35 hours/week.

JOB SUMMARY: The lead counsellor is responsible for counselling clients as well as clinical oversight of student interns and staff of the counselling therapy program.

REPORTS TO: Director of Operations and Programs

CLIENT SERVICE RESPONSIBILITIES

• Provide clinical supervision, guidance, support and mentorship to Counselling Therapists
  and Student Interns to ensure smooth running of the day-to-day operations within the
  Counselling Team.
• Adhere to the values and policies of CMHA Calgary region.
• Ongoing consultation and connections with various internal CMHA Calgary programs.
• In conjunction with the Senior Program Manager of Operations, the Senior Counselling
  Therapist will assist in project development and management of the Counselling
  Therapy Program.
• Operational oversight including work plans, timelines, supervision, coordination for
  various projects (i.e. Community Connect YYC, etc.)
• Provide intra-agency presentations on CMHA services and the value of counselling
  therapeutic support.
• Participate in building alliance and networking with community partners, groups and
  individuals to address common needs and issues and to further the programmatic areas
  of counselling therapy as it relates to CMHA Calgary.
• Ensure collecting and reporting appropriate data input, collection and flow to the Impact
  and Evaluations Team is timely to ensure reporting is done timely and thoroughly.
• Remain current with new policies, training, services, resources and legislation applicable
  to the mental health/counselling program.
• Promote the principles of diversity and equity in all work-related duties, wherever
  applicable.
• Identify and support quality improvement initiatives through data, observation, and
  feedback received from staff and clients.
• Collaboration of all research initiatives between internal and external stakeholders to
  ensure appropriate coordination and interaction of participants.

SUPERVISION

• Provide regular clinical supervision to the counselling therapists and student interns;
  both individual and group on a regular and consistent basis.
• Auditing data base regularly to ensure that staff input client notes and information appropriately.
• Ensuring that the counselling therapists are meeting their professional development goals.
• Promote self-development and continuing personal development.
• To promote the principles of diversity and equity in all work-related duties, whenever applicable.

QUALIFICATIONS/REQUIREMENTS

• Minimum of a master’s degree in counselling, psychology, social work or equivalent.
• Certification and experience in clinical supervision is required.
• Knowledge of local mental health and/or addiction systems and community services.
• A minimum of 5 years’ experience in a mental health setting.
• Strong project management skills.
• Demonstrated competence in verbal, written and computer-based communication styles.
• Demonstrated leadership skills and the ability to work effectively with people.
• Strong analytical skills.
• Ability to design and implement processes and procedures.
• Strong organizational skills and the ability to handle multiple priorities.
• Excellent computer skills including Microsoft Office suite and the use of the internet.

ORGANIZATIONAL RESPONSIBILITIES

• To participate as a member of the leadership team in the overall strategic and
  operational planning and management of the agency.
• To create and execute overall planning, direction and management of projects.

PERSONAL ATTRIBUTES

• Ability to contribute positively to their environment/culture.
• High level of initiative and self-motivation.
• Determined, action oriented and committed to excellence.
• Sound judgement and the ability to work independently and as part of a team.
• Self-awareness and self-management.
• Flexible and adaptable.