Job Posting 69281

Manager, Mental Health & Counselling Services
DIVERSEcity Community Resources Society
Vancouver & Lower Mainland, Fraser Valley
closed 8 days ago (Fri, 9 Apr)
full time
Job Title:  Manager, Mental Health & Counselling Services
Status:  Permanent, Full Time (37.5 hours weekly)

Date Posted:  March 12, 2021
Closing Date:  April 11, 2021

The Opportunity:

DIVERSEcity Community Resources Society is seeking an experienced, creative, and strong leader to join our Family Services Department as the Manager, Mental Health & Counselling Services. The Manager will support the strategic vision, planning, and delivery of counselling programs that provide support to immigrants, refugees, racialized communities, and others using a strength-based approach that is rooted in the principles of cross-cultural responsivity, justice, and equity. The ideal candidate will enhance DIVERSEcity’s leadership edge with respect to specialized areas of trauma and attachment-based counselling services, mental health promotion initiatives, and clinical addictions programs. 

Key Responsibilities:

  • Design, management, implementation, and evaluation of specialized counselling programs for immigrant, refugee, ethno-cultural and racialized (IRER) individuals, families and communities;
  • Ongoing monitoring and assessment of community needs and trends, along with development of responses to emerging needs;
  • Provide supervision to ensure all staff provide professional, client-centered support which enables culturally agile and excellent service;
  • Recruitment, supervision, and development of frontline staff providing individual and group counselling supports;
  • Operational and Strategic planning for the counselling services department;
  • Prepare budget forecasts of assigned programs and monitor program expenditures with support from the finance department;
  • Fulfillment of contractual deliverables and management of risk;
  • Ensure that mental health and substance use programs are innovative, effective and meet the needs of clients and their community;
  • Participate in external committees, advisory groups and relevant networks to be informed and updated on emerging issues, build capacity of programming and to advocate on behalf of clients to help address service gaps in the community;
  • Securement and growth of funding for programs, advocacy to funders and development of strategic partnerships to build the department’s capacity.
Qualified candidates will posses: 
  • University degree in social sciences or relevant post-secondary training and experience in counselling, psychology, social work, addictions, mental health and concurrent disorders or related fields.  Preference would be given to candidates who also hold a Registered Clinical Counsellor (RCC) or Registered Social Worker (RSW) designation;
  • Minimum three (3) years leadership experience supervising and developing staff;
  • Experience working in a community-based or non-profit organization;
  • Experience in program development, with knowledge of federal, provincial contract management and/or funding and proposal/grant writing;
  • Experience with budget forecasting and expenditure monitoring;
  • Excellent communications skills. A second language is an asset;
  • Strong organizational and time management skills;
  • Candidates must be willing to work some evenings and weekends, as needed;
  • A valid BC Driver’s License and access to personal vehicle.
Preference will be given to candidates who also posses:
  • Knowledge of IRER communities and settlement issues;
  • Knowledge of Surrey, North Delta, White Rock, and/or Langley communities;
  • Experience with design and delivery of counselling programs with various modalities, including provision of blended or online supports;
  • Clinical counselling and/or clinical supervision experience;
  • Experience managing within a unionized environment.

A criminal record check is required as a part of this process.


To apply, please click here to upload your resume and cover letter as separate attachments.  Please note that only Word or PDF formats can be accepted.  As part of the application process, you will be prompted to complete a short questionnaire. Please ensure all questions are answered. 

To view all opportunities at DIVERSEcity visit

Additional Information:

This position is based in our Surrey office and is a blend of remote and in-person services.  DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit Successful candidates will be provided with the training and equipment to safely carry out their duties, ensuring the best protection for our staff and clients.

A comprehensive job description will be provided to all candidates shortlisted for interviews. 

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at (). Any personal information provided will be maintained in confidence.

About DIVERSEcity

DIVERSEcity Community Resources Society is a registered charity devoted to helping newcomers. For 40 years we have focused on providing specialized services newcomers to find employment, learn English, find housing, deal with family challenges, work through mental health issues and access medical care. DIVERSEcity is a client-centred organization committed to quality and accountability. We value growth, respect, integrity and compassion.  To learn more about DIVERSEcity visit us at

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.  

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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