Family Services of Peel (FSP) is a progressive, multi-service Agency offering a dynamic work environment & culture. Are you interested in working at an organization that is committed to excellence & adds value to the community? We offer our staff competitive compensation, a comprehensive benefits plan, professional development & training, & opportunities for advancement. Peel has a highly diverse & rapidly growing population of more than one million people & includes Mississauga, Brampton & Caledon. Applications are currently being accepted for a full-time (35-hours/week) Facilitator in the Partner Assault Response/Partner Check program.
Family Services of Peel is an equal opportunity employer. Accommodation is available for applicants selected for an interview.
Pre-screen PAR clients
Book appointments for PAR clients, re-booking of clients, & cancellation of appointments
Monitor number of clients on wait lists for PAR
Conduct Partner Checks with the partners of PAR clients
Respond to community or public inquiries & provide referrals
Respond to callers with utmost courtesy at all times
Arrange for language interpreters, as needed
Coordinate the updating & revision of Intake procedures in consultation with the Program Manager
Administer court-mandated & Ministry of Community Safety & Correctional Service referrals
Notify Counsellors of scheduled appointments
Input client data on case management software
Participate in team meetings & provide input & ideas for improving services
Contribute to team assignments & projects
Maintain the strictest confidence
Participate in the orientation & training of new employees or students
Other relevant duties as assigned
Bachelors level degree, preferably with a specialization in social services or related field
3-5 years paid work experience in the VAW sector
Experience working with women & men who have experienced abuse
Excellent customer service & interpersonal skills
Training in office administration
Knowledge of, & experience with, crisis intervention & de-escalation
Experience working with staff & clients from diverse backgrounds
Understanding of issues pertaining to violence & its impacts
Additional language(s) an asset
Strong organization skills, multi-tasking abilities & detail orientation
Familiarity with social services within the Peel Region
Superior written & oral command of the English language
Computer competency (i.e. MS Word, Excel, & various databases)
Ability to work from home, consisting of a safe & private home office setting & the necessary technical equipment & high-speed Internet access for remote work
Familiarity with virtual work platforms
Knowledge of computer systems hardware & software, as well as other office equipment such as fax, photocopier, etc.
Ability to work with minimal supervision
A valid Ontario driver’s license, appropriate insurance & regular access to a reliable vehicle
Flexibility to work day, evening & week-end hours as required
Ability to work in various locations throughout Peel
Other relevant duties as assigned
Family Services of Peel is a community-based Agency that works to strengthen families, couples & individuals through counselling, education & support services. To ensure the highest standards of service for our clients, our staff are experienced & qualified professionals who reflect the richness of our diverse community. Our Counsellors adhere to the Code of Ethics of the Counselling & Social Work profession. We invite you to visit our website to learn more about our Agency & our range of programs & services. www.fspeel.org
Family Services of Peel is committed to developing a staff team that reflects the community in which we work, & the people we serve.
An equal opportunity employer, it is Family Services of Peel’s policy to recruit & select applicants for employment solely on the basis of qualifications. In accordance with privacy legislation, by submitting your application you are providing your consent for the recruiter to conduct employment references.
As a member of this dynamic Agency, staff will be asked to undertake & lead special assignments. This may include participation in fundraising, strategic planning, & other related activities which contribute to the continuous transformation of Family Services of Peel.
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