Job Posting 69800

Program Worker- Volunteer Coordinator
ASK Friendship Society
Vancouver & Lower Mainland, Kerrisdale, Vancouver
closes in 25 days (Wed, 12 May)
full time  •  $40 000- $47 000

Program Worker – Volunteer Coordination in an Adult Day Program

Job Description


 Educational Requirements:   Post-secondary degree, diploma or certificate in social services or gerontology, or an equivalent mix of post-secondary education and work experience.         

  • Community First Aid Certificate
    Food Safe Certificate
  • Class IV Driver's License an asset


Experience Requirements:  Group leadership, facilitating large and small group activities

  • working with the senior population and volunteers
  • Supervisory experience an asset
  • Computer literacy and experience using a computer database, familiarity with Microsoft 365 is an asset.

Personal Requirements:       Flexibility; calm, caring, positive attitude

  • The ability to be creative and make sound decisions
  • Bilingual fluency in a second language (Chinese) an asset.
  • Excellent communication skills with the ability to create and

maintain rapport with clients and volunteers    

  • Demonstrated ability to work in a team and independently      

Responsible to:                     Executive Director



  • Conduct a volunteer needs assessment
  • Create and implement a plan to build and enhance an effective volunteer program, including the evaluation of the current volunteer program, and reviewing/ revising volunteer policies and procedures
  • Revise and develop innovative and effective strategies for volunteer recruitment
  • Screen volunteers
  • Conduct volunteer training and orientation
  • Manage volunteer database
  • Create a volunteer calendar, track, and analyse volunteer data, produce monthly reports of volunteer hours
  • Facilitate development of volunteer positions that meet volunteer, client and staff needs
  • Ensure that volunteers are sufficiently supervised.
  • Attend to all volunteer inquires and concerns



  1. Therapeutic groups


  • responsible for development and implementation of Therapeutic Programs
  • ability to lead virtual therapeutic programs
  • responsible for leading exercises on designated days in person or virtual
  • encourages participants to become involved in programs both at the Centre and at home
  • Examples of programs; BINGO, music programs, outings, arts and crafts, discussion groups, one on one conversations, games and more.
  1. Public Relations
    • meets with potential volunteers to explain the ASK program
    • responsible for designated verbal or written thank you notes
    • responsible for designated speaking engagements regarding volunteers
    • Liaison with outreach committee regarding new potential outreach committee members 


  1. Transportation 
  • completes driving duties as assigned
  • Staff replacement for Transportation Coordinator, when necessary 
  • provides driver’s assistance as scheduled and/or as deemed necessary
  • provides assistance and ensures client safety on outings


  1. Client Care & Charting
    • responsible for duties related to client care including toileting, transferring, and assisting with self-care
    • maintains ongoing relationship with assigned clients
    • maintains up-to-date records on assigned clients
    • charts client progress for assigned clients
  • -responsible for client identification while at centre


  1. Other Related Duties
  • responsible for covering the duties of other staff members in their absence.
  • responsible for kitchen duties in absence of cook
  • responsible for lock-up on designated days
  • assists in daily furniture set up and clear away
  • other daily duties involve directing the serving of lunch and socializing with participants
  • responsible for checking and responding to volunteer email 
  • responsible for volunteer surveys and volunteer document for annual program review 
  • any other assigned duties


  1. Follow all Covid-19 Protocols set out in the ASK Friendship Society’s Safety Plan.


Please note we also have a Program Worker position available with a focus on virtual services. Please contact us to inquire.

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