Job Posting 69863

Employment Coordinator - Employment Ontario (EO)
Family Services of Peel
Halton / Peel area, Mississauga
closes in 8 days (Sun, 25 Apr)
full time  •  $49,120

Family Services of Peel (FSP) is a progressive, multi-service Agency offering a dynamic work environment & culture. Are you interested in working at an organization that is committed to excellence & adds value to the community? We offer our staff competitive compensation, a comprehensive benefits plan, professional development & training, & opportunities for advancement. Peel has a highly diverse & rapidly growing population of more than one million people & includes Mississauga, Brampton & Caledon. Applications are currently being accepted for a full-time (35-hours/week) Employment Coordinator in the Employment Ontario (EO) program.


Employment Ontario (EO) is an employment service model which assists individuals in their job search efforts by obtaining training, skills & experience. The program connects people looking for work with employers seeking workers. The Employment Coordinator will provide services to improve the employability of clients by supporting individuals in accessing resources, services & training programs to enable individuals to acquire skills for sustainable jobs through providing labour market & employment services. The Employment Coordinator responds to the employment needs of individuals & the skilled labour needs of employers, assists individuals to identify their employment goals, & develops a service plan & coaches them through the job search process. A strong customer service approach is essential in this position. This job is contingent on availability of funding.



Family Services of Peel is an equal opportunity employer. Accommodation is available for applicants selected for an interview.


Job Responsibilities                        


  • Understand the Performance Management model & the Service Quality Standard & its composition, & actively work with the employment team to attain, maintain, & exceed standards & Key Performance Indicators (KPIs) in streams A, B, or C (weekly, bi-weekly, monthly)
  • Meet regularly with clients to monitor their progress
  • Establish & foster relationships with employers
  • Organize work placements according to streams (with or without incentives)
  • Conduct cold calls with employers & community partners
  • Organize information sessions, networking, professional development & career related activities for clients & employers
  • Implement marketing strategies & attend promotional activities
  • Provide information to qualified employers about financial incentives
  • Support employers with identifying & resolving workplace issues or concerns regarding clients & placements
  • Facilitate an assessment of employers’ workplace capacity to determine their ability to provide positive a work experience & training for clients in a safe work environment
  • Provide direct job matching for clients
  • Monitor work placements
  • Work with employers to ensure compliance with all applicable legislation, including federal/provincial human rights legislation, regulations & other relevant standards
  • Work with employers to make certain that they maintain appropriate WSIB or alternate workplace safety insurance coverage & have adequate third party general liability insurance as advised by their insurance broker.
  • Collaborate with key employers to market & recruit through community initiatives
  • Other duties as assigned


  • Data Management: Input & maintain internal & external databases (in accordance with funding requirements) in accordance with established timeline
  • Case Management: Complete case notes & update client & employer files in accordance with established timeline
  • Contract Management: Administer & monitor work placement contracts & financial aspects including wage incentives & invoices
  • Prepare monthly & statistical reports
  • Coordinate & monitor support services for clients based on funding requirements
  • Facilitate collection of client proof of employment documentation & complete employer evaluations
  • Assist in the development of workshops & evaluations
  • Contribute to the development of client forms & service delivery documentation
  • Participate in outreach activities & represent the Agency on committees
  • Develop & facilitate community engagement activities for community stakeholders
  • Assist with the development of promotional material & communications to employers & clients
  • Coordinate with community partners to develop & deliver workshops
  • Other duties as assigned


  • Conduct consultations/needs assessments with clients to identify their needs & assist them in achieving their employment goals,
  • Provide assistance with training essentials identified through Employment Action Plan
  • Provide clients with one-on-one support & guidance to aid them in making informed decisions regarding their employment goals (Employability Assessment Model)
  • Assist clients in developing employability skills that include but are not limited to job readiness skills, job search strategies, résumé & cover letter writing, interview preparation, & workplace culture
  • Provide clients with appropriate resources & information & assist them with determining employment support needs & conduct community referrals
  • Administer standardized assessments to determine client interests, aptitudes, abilities & career path
  • Identify placement needs & assist clients with securing a work placement according to stream
  • Process Second Career applications
  • Develop, facilitate & coordinate employment-based workshops & information sessions for clients & promote services available at Family Services of Peel & within the community
  • Participate in job fairs & hiring events internally & within the community
  • Support & monitor clients progressing through their Employment Action Plan & monitor at appropriate intervals
  • Provide clients with support & referrals to access programs & community services
  • Assess clients’ need for additional supports such as rehabilitation, financial aid &/or vocational training
  • Conduct follow-ups with clients & record outcomes
  • Assist clients with connecting to mentors & coaches
  • Liaise with Program Manager, Family Services of Peel staff, employers, & government & community agencies to facilitate clients’ progress
  • Other duties as assigned

Key Qualifications

  • Post-secondary degree or diploma in the areas of Human Services, Social Work, Business, or Career Counselling
  • Strong networking skills & knowledge of employers in a range of sectors
  • Excellent networking, presentation, & organizational skills
  • Minimum of two (2) years paid work experience in the career services sector
  • Demonstrated experience in sales, building partnerships, innovation, coaching & facilitating change
  • Demonstrated experience working with individuals & facilitating groups for clients facing multiple barriers to employment
  • Extensive knowledge of the Canadian labour market, Canadian workplace practices, job search strategies & techniques
  • Familiarity with community social services, resources & knowledge of the Ontario Works Program
  • Proven ability to work in a performance-based system with a solid record of accomplishment in meeting targets & outcomes
  • Demonstrated knowledge in labour market, trends, sector skill gaps, & occupational requirements
  • Demonstrated cultural competency; ability to work with diverse populations; understanding of immigrants, women & under/unemployed individuals; familiarity with gender equity issues & anti-racism strategies
  • Superior written & verbal command of the English language
  • Ability to maintain confidentiality & knowledge of privacy legislation
  • Proven ability to work in changing environment, multi-tasking ability & time management skills
  • Ability to work independently, as well as work collaboratively & effectively with all team members
  • Strong computer skills (MS Office, internet, database management) & familiarity with social media
  • Ability to work from home, consisting of a safe & private home office setting & the necessary technical equipment & high-speed Internet access for remote work
  • Familiarity with virtual work platforms
  • Flexibility to work from a variety of locations
  • A valid Ontario driver’s license, clean driving record, appropriate insurance, & daily access to a reliable vehicle
  • Additional language(s) an asset
  • Flexibility to work days/evenings/week-ends    


We thank all applicants however only those selected for an interview will be contacted.




Family Services of Peel is a community-based Agency that works to strengthen families, couples & individuals through counselling, education & support services. To ensure the highest standards of service for our clients, our staff are experienced & qualified professionals who reflect the richness of our diverse community. Our Counsellors adhere to the Code of Ethics of the Counselling & Social Work profession. We invite you to visit our website to learn more about our Agency & our range of programs & services.     


Family Services of Peel is committed to developing a staff team that reflects the community in which we work, & the people we serve.


An equal opportunity employer, it is Family Services of Peel’s policy to recruit & select applicants for employment solely on the basis of qualifications. In accordance with privacy legislation, by submitting your application you are providing your consent for the recruiter to conduct employment references.


As a member of this dynamic Agency, staff will be asked to undertake & lead special assignments. This may include participation in fundraising, strategic planning, & other related activities which contribute to the continuous transformation of Family Services of Peel.    

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

Thanks for looking on and good luck with your job search!