Alberta Association of Immigrant Serving Agencies (AAISA)
Calgary area, Calgary
closed 4 days ago (Tue, 13 Apr) full time
Position Title:Engagement Coordinator
Position Type: 1.0 FTE
Reports to: Manager – Engagement, Research, & Policy
Engagement and Research Lead (joint supervision with the Manager – Engagement, Research, & Policy)
Location: Alberta-based – Due to the COVID-19 pandemic, AAISA staff and volunteers will work remotely for the foreseeable future. When staff return to working from the Calgary office, staff outside of Calgary will remain in a remote-work environment from a satellite office.
AAISA’s Engagement, Research, & Policy team works in partnership with Alberta’s settlement and integration sector to build an integrated, welcoming system of support that meets the needs and supports the goals of every newcomer. The position of Engagement Coordinator plays a strategic and supervisory role in ERP’s work to engage agencies and develop a collaborative system in the settlement and integration sector.
The Engagement Coordinator oversees the portfolio of projects within the team’s overarching engagement strategy, providing strategic direction and support to engagement staff. Additionally, the Engagement Coordinator will lead aspects of specific projects and initiatives, leveraging staff resources as needed. The position also plays a key role in ensuring the two-way connection between engagement initiatives and research and policy projects.
Roles and Responsibilities
Collaborative System Development
Lead in the strategic development and implementation of engagement initiatives and projects, following the process outlined in ERP’s Decision Making Framework
Assign engagement staff resources to engagement initiatives and projects, while facilitating adaptations due to changing workloads and context
Monitor project progress and maintain regular evaluation practices
Lead specific initiatives and projects, including the Provincial Engagement Initiative (PEI), and undertake tasks such as resource/material development, project management, evaluation, and some meeting facilitation
Work in partnership with the Research & Policy Lead to meet the research and policy needs of engagement initiatives and projects
Develop, evaluate, and adapt an Engagement Strategy in partnership with the Manager – Engagement, Research, & Policy
Sector Representation & Resources
Connect sector priorities and experience to build evidence-based strategies and tactics to address issues that affect the settlement and integration of newcomers
Work collaboratively with the Manager – Engagement, Research, & Policy and the Research & Policy Lead to elevate sector needs in research and policy work
Bridge information gathered through engagement activities to all AAISA business units
Elevate emergent sector issues and priorities to management and relevant stakeholders, supporting responsiveness to needs at all levels
Provide oversight to resource and tool development to support agencies to build capacity, such as with the AAISA Toolkit
Produce reports, letters, briefs, and other documents to mobilize positions of the sector
Participate in relevant meetings, presentations, and other fora to represent ERP and sector priorities and positions
leadership & supervisory duties
Play a supervisory role to direct reports, including assigning projects, delegating tasks, and monitoring work process
Leverage the strengths of team members and identify professional development opportunities to support growth
Track project progress and provide coaching and constructive feedback on tasks and projects
Address problems with work quality, issues between direct reports, and other concerns in an effective, timely manner
Ensure employees adhere to AAISA’s policies and procedures
Serve as a link between direct reports and management
Support with AAISA fund development applications, including grants and contribution agreements
Engage in leadership meetings and engage in organizational leadership and strategic planning activities
Support AAISA’s management in activities relating to hiring, onboarding, and orientation
Actively foster relationships with members and other stakeholders to build understanding of context, identify opportunities for partnership, and tailor AAISA supports
Negotiate shifting interests and priorities among stakeholders to coalesce a shared vision for newcomers’ settlement and integration in Alberta
Create partnerships in the community to build AAISA’s stakeholder base and encourage collaboration across sectors
Make decisions within an ever-changing set of circumstances, in pursuit of the stated mission, vision, strategic priorities, and objectives of AAISA
Work collaboratively with all AAISA units on projects and initiatives as they arise
Travel to other municipalities across Alberta, as needed
Perform related duties as assigned by the Manager – Engagement, Research, & Policy
Experience in stakeholder engagement, facilitation, project planning and implementation, and collaboration
Leadership and management experience are an asset
Post-secondary education in a related field
French language fluency will be prioritized
Highly motivated individual able to take initiative while maintaining alignment with team and organizational objectives
Strong written and verbal communication
Personable with strong relationship building skills
Ability to work independently, while being a collaborative and communicative team member
Adaptive and responsive in a dynamic work environment and with shifting priorities
Familiarity and/or experience with the settlement and integration sector as well as Canada’s immigration system is an asset
Experience working in the non-profit sector is an asset
Experience working with WordPress, CRMs, Zoom, and the Microsoft Office suite including Teams and SharePoint
Priority will be given to applicants with demonstrated experience working in remote environments
To apply, please submit your resume and cover letter to by April 13, 2021 or until a suitable candidate is found. Only candidates short-listed for interview will be contacted.
AAISA is an Equal Opportunity Employer and we work to sustain anti-discrimination and anti-racism practices in our workplace. We do not discriminate based on race, ethnicity, sexual orientation, gender identity and/or gender expression, age, physical or mental health, religion or beliefs, or any other status protected by law. Harassment or discrimination is not tolerated at AAISA. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
How to Apply
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Contact Details AAISA Admin, AAISA Admin
Alberta Association of Immigrant Serving Agencies (AAISA), #200 903 8 Ave SW, Calgary, AB 403-273-2962
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