Maple Ridge/Pitt Meadows Community Services is pleased to partner with BC Housing to bring affordable housing to Maple Ridge. Cornerstone Landing will be an integrated facility; combining social services and affordable housing and will be completed by August 2021. With this exciting new venture, we are now looking to add a Property Manager to our staff complement. Reporting to the Executive Director, our Property Manager will be responsible for the management and operations of Community Services’ facilities and housing program to ensure safe, healthy, supportive and inclusive environments for Community Services offices, program space, and housing; and to ensure an excellent standard of service is provided to the Agency’s tenants.
Specific accountabilities include, but are not limited to:
- Works within the governing framework of the Residential Tenancy Act, Societies Act, Small Claims and Supreme Court applications to effectively move cases and issues forward; maintains current knowledge of the Residential Tenancy Act;
- Calculates rent and income criteria for any vacant units;
- Reviews applications, completes reference checks, and applies appropriate selection criteria;
- Verifies tenant incomes annually and on an on-going basis to meet subsidy requirements per BCHMC Operating Agreements, for tenants residing in subsidized units;
- Liaises directly with the Executive Director on financial performance, property operations, capital
- Oversees tenant liaison staff-persons; Provides leadership to staff and ensures that staff have adequate training and skills to perform necessary services;
- Prepares and manages approved facilities budgets for each property;
- Receives rents, any other charges and or arrears and maintains rent rolls;
- Prepares and banks all deposits or confirms electronic transfer information and arrangements;
- Plans for expenditures within the approved budget;
- Coordinates building maintenance and repairs, grounds maintenance and janitorial services;
- Ensures that all buildings and grounds comply with local bylaws, permits, regulations and building codes;
- Advertises and promotes units that are coming available; schedules, meets, and shows property to prospects;
- Ensures new tenants receive orientation materials and an introduction to building contacts;
- Acts as the liaison between tenants and the Agency (Community Services).
- Sound knowledge and understanding of the philosophies, principles and practices of property management, particularly in the social housing sector
- Sound knowledge of current social issues facing tenant populations such as homelessness, mental illness and drug addiction, domestic violence, child protection and ageing
- Thorough knowledge of building structures and systems and an ability to recognize deficiencies and prepare summaries of work required
- Excellent negotiation, mediation and conflict resolution skills and ability to negotiate contracts, mediate disputes and resolve conflict situations
- Excellent written and oral communication, interpersonal and relationship building skills
- Ability to plan and coordinate the delivery of a broad range of property management and tenant support services, function as an effective team leader, and make decisions based on an analysis of a range of issues and problems
- Ability to summarize and explain complex program information and funding requirements
- Ability to build consensus with multiple stakeholders, often with conflicting agendas; display tact and diplomacy to deal with a broad range of professions and community stakeholders; and be a socially sensitive administrator
- Ability to travel between properties; a valid BC driver’s license and a reliable vehicle required
This position requires use of personal vehicle
Shift/Schedule/Hours per week: Regular, full time position
Hours per week: 35 hours per week
Expected Start Date: June 2021
Application Deadline: April 21, 2021
In your cover letter please indicate your salary expectations and where you heard about this job posting.
Successful applicant will be informed and accepting of cultural diversity and have the ability to work and support all people with dignity and respect. This position is open to all genders.