Directions Youth Services provides 24/7 support to at-risk, homeless, and street-involved youth under 25. Vancouver’s most vulnerable youth can connect with supports, get counselling for trauma, mental health or substance issues, and transition to more permanent housing. Directions runs several facilities and programs for youth throughout Vancouver.
Directions is a division of Family Services of Greater Vancouver (FSGV), which for 90 years has provided trauma counselling and essential resources for children, families and individuals facing all kinds of life’s challenges.
This is a 24 hours per week Overnight position that reports to the Team Leader. This position is located at our undisclosed Youth Safehouse location which is a voluntary residential program for at-risk youth aged 16 – 18 years of all genders, who need a safe place to stay. The program accepts intakes 24/7, providing immediate support for basic needs, connections to longer term services, youth-led goal achievement and service planning in a supportive, welcoming, low barrier environment. Staff work collaboratively with a shift partner to provide responsive care for the youth and the resource.
Hours of work: Thursday 11:59pm-7:59am, Friday 1159pm-7:59am, Saturday 11:30pm-7:30am
Create rapport and trusting, non-judgmental relationships with youth in Safehouse.
Support and monitor individual service plan for youth in collaboration with the youth, connected resources and colleagues.
Maintain professional, positive relationships with partners including VCH, MCFD and service providers.
Maintain accurate logs, record keeping, and data entry related to youth files and statistics.
Maintain facility upkeep including cleaning, laundry, inventory and restocking of supplies.
Responsible for keeping youth files and ensuring information is accurate, current and clear.
Responsible for maintaining knowledge of current best practices and available resources.
Ensure clear and concise communication and information transfer to colleagues and management including shift change.
Train and supervise program volunteers in collaboration with the Program Manager.
Monitor petty cash float and maintain accurate financial records.
Attend and actively participate in staff meetings, supervision sessions and performance evaluation process.
Adhere to all program and agency policies and procedures.
Education and training:
Completion or in pursuit of Social Work, Child and Youth Care, Psychology or other related degrees/diploma and/or four years of related experience.
Current First Aid, FoodSafe Level 1 and Non-Violent Crisis Intervention certificates.
Two years’ recent experience working with at risk youth, substance use, and/or mental health
Experience assisting at risk youth in crisis.
A combination or education and experience can be considered
Knowledge of needs of high risk and/or street involved youth including harm reduction
Ability to establish and maintain rapport with clients
Ability to deal effectively with conflict situations, manage aggressive behavior, and use non-violent crisis intervention and behavioral management techniques
Ability to communicate proficiently both verbally and in writing
Ability to work independently and a part of a team
Ability to work in a culturally diverse population
Basic computer literacy
Physical ability to carry out the duties of the position
WHAT WE OFFER YOU
Directions Youth Services offers purposeful careers, serving the most vulnerable members of our community. This role offers you the opportunity to make a positive impact in our community.
We support career development and training for staff to reach their potential and offer mentorship and professional advancement in a supportive environment. We recognize the importance of work-life balance, wellness and a safe, inclusive and welcoming workplace that values diversity and respect for all.
HOW TO APPLY
If this describes you, please submit your application to us through our website:
Only short listed candidates will be contacted for interviews. Thank you for your interest.
FSGV is committed to the principles of diversity. We encourage applications from qualified people of all genders expressions and identities, sexual orientations, visible minorities, Indigenous persons and persons with disabilities.
If you require a disability-related accommodation in order to participate in the recruitment process, please email your resume and cover letter (indicating the competition number #17-21 in email subject line) outlining your interest and relevant experience to your contact information to for follow-up.
**if you are an internal candidate, please indicate “Internal Candidate” in the Comments section at the bottom of the online application**
How to Apply
Please make sure that you quote job code 17-21 in your application and mention that you saw this posting on WorkInNonProfits.ca.
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