Family Services of Peel (FSP) is a progressive, multi-service Agency offering a dynamic work environment & culture. Are you interested in working at an organization that is committed to excellence & adds value to the community? We offer competitive compensation & benefits, professional development & training, & opportunities for advancement. Peel has a highly diverse & rapidly growing population of more than one million people & includes Mississauga, Brampton & Caledon. Applications are currently being accepted for a full-time (35-hours/week), Team Lead Facilitator in the Supported Independent Living (SIL) program.
The Team Lead provides guidance & mentoring to the SIL Team, performs administrative activities to support the Program, & contributes to Team development & service effectiveness. The job also involves providing personal support to adults with a developmental disability in supported individual living settings. The objective is to implement an Individual Support Plan for continued independent living & client enjoyment of a lifestyle which promotes participation, friendships & citizenship in the community.
Participate in leadership of team meetings & provide input & ideas for improving services
Write & maintain standards, policies, procedures & manuals
Track results, assess, make recommendations & implement solutions
Assist in the development & communication of department objectives & support the achievement of these through the team
Participate in completion of department projects & improvements
Provide guidance & mentoring to the SIL team
Provide orientation, training & ongoing coaching
Identify & implement staff development
Investigate, document & make recommendations or resolve client/employee incidents (complaints, safety, grievances, incidents etc.)
Lead team problem solving & support Facilitators for crisis intervention
Participate in the development of new jobs or processes
Performs administrative activities to support the program
Track results & compile data
Monitor & maintain files paper, computer & a retrieval system
Prepare monthly, semi-annual & annual reports for program funders, meet deadlines
Provide system training & tutorials
Report issues or concerns to Program Manager
Contribute to team development & service effectiveness
Share in handling workload for positive results
Maintain the strictest confidence for all matters related to work in the Agency in accordance with relevant agency policy & practice
Monitor requirements & upgrade knowledge & skills for client service
Coordinate cases, intake & assessment
Develop, implement & provide services based on & reflective of person-centred planning, self-determination & choice
Ensure that clients receive the contracted hours of support as identified
Develop & maintain a trusting & empowering relationship with the client
Facilitate the continued development of skills necessary to live independently & safely
Ensure safe & suitable living arrangements
Plan for clients’ changing needs as a result of aging, medical, &/or psycho-social needs
Develop opportunities for increased inclusion within in clients’ respective communities, as well as creating opportunities for increased friendships& affiliations
Provide clients & caregivers with community information & service referrals
Facilitate crisis intervention for clients (abuse, post traumatic stress, panic situations, suicidal ideation or other critical incidents) advocate & support clients or refer them to other resources
Ensure clients get to appointments & services when required
Meet all service delivery standards
Maintain case files with historical & current information regarding clients’ status, assessment, service plans, service provided, outcome & evaluation, & all case notes
Provide statistical & incident information to manager for monthly & quarterly reports
Write letters or memos regarding service
Participate in providing information, & contributing to special reports, proposals or projects
Attend all required training: e.g. Social Role Valorization, Personal Outcome Measures, First Aid & CPR, CPI, & other training as relevant
Comply with current Ministry serious occurrence reporting & guidelines
Participate in team meetings & provide input & ideas for improving services.
Contribute to team assignments & projects
Maintain confidentiality for all matters related to Agency work in accordance with relevant Agency policies & procedures
Participate in orientation & training of placement students
To perform other relevant duties as assigned, for team or Agency
Bachelors level degree in related field &/or community college diploma specific to developmental disabilities combined with a minimum of 3-years paid work experience working with adults who are developmentally disabled individuals (developmental disabilities as defined by the Government of Ontario’s Select Committee on Developmental Services)
Demonstrated experience in working with people with a dual diagnosis (mental health needs & developmental disability)
Current 1st Aid & CPR certification
Superior written & oral command of the English language
Strong communication skills, including presentations
Computer proficiency in MS Word, Excel, & data bases
Demonstrated efforts to continuously update skills
Ability to work day, evening & week-end hours
A valid Ontario Driver’s License in good standing, a clean driving record, appropriate insurance & a vehicle are required for this position.
Flexibility to work at a variety of locations throughout Peel region
Additional language(s) an asset
We welcome applications from all qualified persons. Please forward your letter of interest & resume to:
Human Resources Department
Family Services of Peel
Reference competition Team Lead SIL 0421-01 in subject line
5975 Whittle Road Suite 300
Mississauga ON L4Z 3N1
We thank all applicants however only those selected for an interview will be contacted.
NO TELEPHONE CALLS PLEASE
Family Services of Peel is a community-based Agency that works to strengthen families, couples & individuals through counselling, education & support services. To ensure the highest standards of service for our clients, our staff are experienced & qualified professionals who reflect the richness of our diverse community. Our Counsellors adhere to the Code of Ethics of the Counselling & Social Work profession. We invite you to visit our website to learn more about our Agency & our range of programs & services at www.fspeel.org
Family Services of Peel is committed to developing a staff team that reflects the community in which we work, & the people we serve.
An equal opportunity employer, it is Family Services of Peel’s policy to recruit & select applicants for employment solely on the basis of qualifications. In accordance with privacy legislation, by submitting your application you are providing your consent for the recruiter to conduct employment references.
As a member of this dynamic Agency, staff will be asked to undertake & lead special assignments. This may include participation in fundraising, strategic planning, & other related activities which contribute to the continuous transformation of Family Services of Peel.
Family Services of Peel is an equal opportunity employer. Accommodation is available for applicants selected for an interview.
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