Job Posting 70300

Director of Strategic Initiatives
North York Community House
Toronto Metro area
closes in 5 days (Tue, 18 May)
full time  •  $80,000 - $90,000 annually

Position Title: Director of Strategic Initiatives

Start Date: May 2021

Salary Range: $80,000 - $90,000

Reports To: Executive Director

Hours: Full-time (35 hours/week)

Location: NYCH sites/remote


North York Community House (NYCH) is a dynamic community agency that has been working with residents of under-resourced and low-income neighbourhoods in northwest Toronto for over 30 years. We are committed to helping people move out of poverty in order to build strong, vibrant communities. We support new Canadians, children, youth and their families, seniors, and local residents in becoming active and engaged citizens who are able to thrive and become leaders in their own lives and communities.

At NYCH, we pride ourselves on working collaboratively and creating a supportive environment. We recognize the work we need to do to improve and are constantly striving to do so. Our team has shown incredible adaptability, strength, creativity, and dedication in serving our communities during the COVID-19 pandemic, and we continue to learn and grow, and innovate while dealing with the challenges of this new reality.

Position Summary

The Director of Strategic Initiatives is a member of NYCH’s senior management team, which oversees the implementation of the strategic plan, develops responses to emerging trends and issues in the community, and provides leadership to the organization. This role leads the development and implementation of strategic initiatives and special projects, and drives NYCH’s leadership in systems level work in communities and the non-profit sector. The Director of Strategic Initiatives directly supervises at least two managers and works closely with the program and operations teams.  

The ideal candidate is excited about developing and implementing responsive, adaptive, and innovative initiatives that align with NYCH’s strategic goals around community and systems level change. They have a collaborative, team-oriented leadership style, and thrive on using creative approaches to address issues.  This person is passionate about creating a lasting impact at community, sector and systems levels and can use lessons learned from working through the pandemic to do so. 


Main responsibilities:

  • Develop new initiatives and special projects related to strategic priorities, from funding and community co-creation through implementation and evaluation 
  • Lead implementation and growth of community, sector and systems change work including NYCH’s Active Citizenship project
  • Lead and support team to ensure successful achievement of objectives from strategic plan, including those related to: advocacy; innovation; community development; and the use of data and technology
  • Lead process to develop and integrate strong, seamless blended model of in-person and online service delivery; oversee use of technology and training to support staff in implementing this model effectively
  • Lead development and implementation of plan to achieve data maturity and integrate data equity practices
  • Secure funding for new and ongoing strategic initiatives through identifying grants and developing proposals
  • Develop and maintain strong relationships with funders of strategic initiatives and systems change/community development work; ensure timely and accurate reporting, responses to requests, preparation for audits, etc. 
  • Develop budgets (with Director of Finance) and work with team to manage individual budgets 
  • Supervise managers of Community Development, the Active Citizenship project, providing coaching and support; work with other teams to foster a collaborative, healthy and efficient work environment
  • Supervise managers and/or other staff involved in new strategic or short-term initiatives; current initiatives include COVID-19 emergency response projects 
  • Support and contribute to anti-oppression, equity and inclusion work with team and across NYCH; ensure anti-racism/anti-poverty approaches are used in community development and civic engagement work
  • Identify and build strategic partnerships across sectors that foster innovative project design and collaboration
  • Play leadership role in convening key stakeholders to create greater impact across communities, including advancing promising/best practices and models in systems change work
  • Work with senior and program teams to develop and implement relevant program policies and procedures
  • Support and ensure staff involvement in NYCH fundraising campaigns, training and team building, etc.


Key Competencies and Skills 

  • Passion for bringing innovation and new approaches to the work NYCH does, and using that passion to engage and motivate others 
  • Uses community-centred approaches to ensure work is rooted in equity, resident leadership and social/economic justice
  • Understands how data and technology impact marginalized communities; can build staff capacity to address issues of data access and equity
  • Strategic and critical thinking; ability to act on organizational priorities while developing new initiatives
  • Curiosity for learning and drive to innovation that strengthens impact at community and systems levels
  • Able to influence leaders and decision-makers across non-profit and public sectors
  • Remains current in new trends, emerging concerns, opportunities, and practices
  • Team leadership style that encourages learning, development, innovation and collaboration 
  • Communicates clearly and effectively, can convey ideas to different stakeholder groups, constructively delivers and receives critical feedback
  • Able to balance creative and innovative design with managing implementation and achieving deliverables
  • Anti-oppression knowledge and orientation; able to contribute meaningfully to organizational initiatives; use anti-racism, anti-poverty approaches in work; model anti-oppressive behavior and ensure adherence to anti-oppression policies 
  • Self-awareness, self-development, accountability; can communicate and model this to others 


Qualifications and Experience 

  • The minimum level of education required is a bachelor’s degree in social work, social sciences or related field  
  • A minimum of 5 years’ management experience in the nonprofit sector 
  • Experience leading community development work with residents around advocacy, neighbourhood 
    development, and civic engagement 
  • Demonstrated leadership in developing impactful, high quality programs/projects 
  • Experience leading change in organizations, the non-profit sector, and/or across systems 
  • Demonstrated results in developing strategic initiatives and using innovative design approaches 
  • Experience using data, research, and technology to enhance community capacity and equity, and to increase impact and effectiveness of work
  • Strong understanding of the settlement and community services sectors, and issues facing newcomers, racialized, low-income and other marginalized communities 
  • Leadership experience with management-level teams   
  • Experience developing and managing program budgets
  • Proven skills in developing and writing successful funding proposals and producing funder reports 
  • Strategic and effective partnership building skills; experience maintaining positive relationships with funders 
  • Experience working with collaboratively management and senior management teams


Additional Requirements 

  • Successful clearance of a police reference check will be required 


Working Conditions  

  • Typical working hours are 9:00 am to 5:00 pm, Monday to Friday, with somewhat regular requirement to work additional hours, occasionally during evenings and weekends 
  • Currently work is remote/from home; required to travel within the GTA to other NYCH and community sites, network/coalition meetings, conferences, etc. when in-person meetings are safe and permitted  


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