Date Posted: April 21, 2021
Position Title: Coordinator, Information Systems
Location: New Westminster YMCA (620 Royal Avenue, New Westminster)
Terms: Permanent, Full-Time (35 hours per week)
Start Date: As soon as possible
Salary: Under review, includes benefits
Reports to: Manager, Information Systems
The YMCA of Greater Vancouver is a charity dedicated to strengthening the foundations of community, by nurturing the potential of children, teens & young adults, promoting healthy lifestyles, fostering a sense of social responsibility and delivering lasting personal & social change. We are building a community in which a generation of children and families reach their full potential. Our values guide our decision‐making and behaviour—we do the right thing, put people first, keep our promises and lead by example.
For over 130 years, we have been part of the community, a place where people of every age and background find the support they need to grow in spirit, mind and body. One of the Lower Mainland’s leading charities, the YMCA of Greater Vancouver provides services in health, fitness & aquatics, child care, camping, employment & community services to over 120,000 participants annually.
Nature & Scope:
Working collaboratively within the Information Systems team at the New Westminster YMCA, the Information Systems Coordinator is responsible for (a) providing customer-focused technical support to YMCA staff and volunteers and (b) provisioning/deprovisioning of email accounts, network access, phones and voice mail. This person also provides support for communication, collaboration, and audiovisual technologies – as well as peripherals including printers and mobile devices. The Information Systems Coordinator may also assist with hardware/software deployment, inventory management, and general helpdesk duties.
The Information Systems architecture includes over 1100 users and 300 workstations, supporting 200+ program locations. Nine core sites are connected via a wide-area network. Workstation operating systems are primarily Windows 10, with some MacOS systems. Core network systems include Microsoft Office 365, Active Directory, Citrix, and Cisco Call Manager. Standard application software consists of Microsoft Office and various core business applications.
In addition to bringing a commitment to YMCA vision and values, the candidate should possess the following competencies:
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