Job Posting 70443

Overnight Tenant Support Worker
Archway Community Services
Vancouver & Lower Mainland, Fraser Valley
closed 4 days ago (Thu, 6 May)
casual / on-call  •  $23.93/hr

JOB POSTING 2021-142-04

Supportive Housing

Overnight Tenant Support Worker

Wage: $23.93 per hour

Casual – On Call



Archway Community Services has been helping people since 1969.  We provide more than 85 programs and services to clients at every stage of life.  Our vision for the future is justice, opportunities and equitable access for all.  We strive toward that goal by fostering community well-being and social justice through positive action and leadership.  Come help us help people.



Reporting to the Program Supervisor, the successful applicant will ensure that the building remains safe and secure and will be responsible for light cleaning duties, additionally, the applicant will respond to routine and emergency situations if necessary.  This aspect of the role will include tenant relations and related administrative support.  The Overnight Tenant Support Worker is part of a team whose mandate is to ensure the building remains a respectful, secure, safe, clean and supportive place in which to reside, visit and work.



  • Assist with conflict and crises de-escalation as needed;
  • Ensure that program policies and procedures are followed;
  • Perform health and safety checks of the facility, residences, and premises;
  • Ensure that the building is clean;
  • Promote a harm reduction approach to addiction, mental and physical health and well-being;
  • Promote positive and inclusive tenant-staff relations;
  • Participate in mandatory Archway Community Services’ training and staff meetings as directed by the Program Supervisor/Manager
  • Additional tasks and responsibilities as determined by the Manager.


  • Ability to take direction, work with pride and work with minimal supervision and in consultation with others;
  • Excellent interpersonal, verbal and written communication skills;
  • An understanding of issues surrounding poverty, homelessness, substance abuse and mental health issues;
  • Strong crises de-escalation and dispute resolution skills, and
  • A flexible attitude, ability to adapt to changing situations and duties, and a willingness to work as part of a team.
  • At least three (3) years of pertinent experience, and
  • A Satisfactory Criminal Records Check must be completed and maintained for this position

Closing date is Date: May 6, 2021

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