Are you looking to help make a difference in the lives of vulnerable people? As the world grapples with COVID 19, Progressive Housing Society is stepping up to safely support people, following the prevention and mitigation direction from health authorities as this situation evolves. Our clients are some of the most at-risk and in need of the help of supportive, committed staff. If this sounds like you, please apply!
The Housing Support Worker supervises the support services and case management of clients in the community residential support program. The position’s purpose is to coordinate, implement and supervise staff to organize workflow and caseload distribution to ensure service delivery remains effective and client-centred. The Housing Support Worker will perform duties such as ensuring adherence to tenancy and program agreements while taking a person-centred approach to support services for participating clients. The Housing Support Worker will also assist the Manager, Mental Health Programs in activity reporting and data management.
EMPLOYEE CATEGORY: Full-Time
SALARY: $26.42/hour to start
NUMBER OF VACANCIES: 1 (one) vacancy
HOURS OF WORK: Monday to Friday, 8:30 a.m. – 5:00 p.m.
- Bachelors degree in Social Work, Psychology or other Social Sciences related discipline.
- At least 2 years recent related work experience working with vulnerable populations.
- OR - An equivalent combination of education, training and experience relevant to the level of work.
- A valid BC driver’s license and access to personal vehicle for business related purposes.
- Standard First Aid & CPR.
- Non-Violence Crisis Intervention certificate.
- Harm Reduction and Naloxone certificate.
- Successful clearance of a criminal record and vulnerable sector check
SKILLS AND ABILITIES
- Excellent interpersonal and communication skills in English both written and verbal.
- Strong organizational, advocacy and time management skills.
- Knowledge of theory, principles and practices of Housing First Approach, trauma-informed care and harm reduction strategies.
- Full Case management cycle, participant interviewing skills, assessment, care planning, goal attainment, case note documentation, and discharge planning.
- Demonstrated expertise in dealing successfully with persons with mental illness.
- Highly Proficient with a variety of computer software including Microsoft Office suite, Kohezion and HIFIS.
- Strong background and working knowledge of psychosocial rehabilitation processes.
- Demonstrated ability to establish and maintain constructive working relationships with tenants, community groups, government agencies and the public.
KEY DUTIES AND RESPONSIBILITIES
- Responsible for providing one-to-one support to a caseload of up to 75 and leading case management planning, activity and reporting for client supports with a team of three. This requires a sound understanding of case management, navigating complex systems and substance use and mental health conditions.
- Conducts in-home and community visits within Burnaby and surrounding areas.
- Consult, confer, and collaborate with society team members, Social Worker, Nurse Practitioner, Property and Tenancy Worker and community resources to achieve excellence in client-centred care.
- Performs duties such as ensuring adherence to tenancy and program agreements while taking a person-centred approach to support services for participating clients.
- Support clients accessing needed resources (e.g., income supports, legal guidance, tenancy) and pursuing their personal goals (ie. employment, education and training, social and recreational activities).