Job Posting 70634

Residential Tenancy Officer
Aboriginal Housing Society of Prince George
Cariboo
Prince George
closes in 3 days (Fri, 14 May)
full time  •  $40,000.00 - $44,000.00

The Aboriginal Housing Society of Prince George (AHSPG) provides safe, healthy and affordable housing for Aboriginal people of all incomes, ages, and capabilities.  Our organization’s values reflect the traditional cultures of our diverse ancestry: treating all people with dignity and respect; acting with integrity, honesty and transparency; and being accountable to the communities we serve.  AHSPG continually works to sustain affordable housing through experience, listening and learning, supporting and empowering individuals and families, and in developing a future urban community within Prince George on Lheidli T’enneh traditional territory.

 

Residential Tenancy Officer FULL TIME

 

Reporting to the Executive Director or delegated manager, the Residential Tenancy Officer (RTO) is responsible for tenancy operations for affordable and subsidized rental properties within an assigned portfolio.  Working independently, and collaboratively as part of the tenancy department and staff team, the RTO focuses on selection processes and tenancy agreement administration and communications, including move ins/outs, inspections, and addressing tenancy issues, while liaising with administration, assets, and community and support programs staff.  

You are experienced in property management or have transferable-skills and are willing and able to learn.  You are a continuous learner, organized, career-oriented, a self-starter looking to advance your career in non-profit housing.  You have a desire to help people in your community and to provide exceptional seamless tenant-oriented services.  You must have a strong character, be culturally aware, respectful, knowledgeable, listen, and able to assert and carry out tenancy services, while working within and championing protocols.  You lead by example and are an exceptional team player. 

KEY DUTIES:

Reviews tenancy applications and coordinates tenant selection procedures. Coordinates rent setting (affordable units), conducts income verifications and calculations of rents, and enters tenancy information into system. Coordinates and conducts showings, move in, inspections, and move out procedures.  Administers tenancy agreements and all related individual and building notices per policy.  Facilitates monthly rent collection and arrears procedures. Works closely with administration staff with respect to system data entry, filing and correspondence. Acts as liaison between tenants and assets staff to address property deficiencies and safety standards. Mediates disputes as applicable. Ensures compliance with applicable regulations (eg. RTB).  Coordinates with community and support programs staff to provide household supports. Coordinates with staff on vacancies, including liaising with assets staff, coordinating tenant selection procedure and facilitating committee process. Policy and procedural input and communications. Prepares and communicates tenancy orientation materials and signage for buildings and individual household units. Conducts and administers end of tenancy procedures.  Coordinates responses to emergency situations as applicable.  Other related duties.

QUALIFICATIONS:

  • Relevant education or training certification, two-years’ experience in a similar position, or equivalent combination of education and experience,
  • Excellent verbal and written communication and conflict resolution skills,
  • Attention to detail and numeracy skills,
  • Must be bondable – a Criminal Record check, confidentiality, and conflict of interest declarations,
  • High level of professionalism and positive attitude, as agent of the Society are essential,
  • Sustained learning and development, integrity, transparency
  • Ability to work respectfully, knowledgeably, and effectively with Aboriginal people,
  • Ability to provide trauma-informed services,
  • Acknowledging, and striving to understand, embrace and collaborate towards supporting positive changes for the organization and the self-determination of the individuals and families the organization serves.               
  • Valid driver’s license and working vehicle for work use necessary.

 

This position offers competitive compensation and benefits.

Position will remain open until filled.

 

Email your cover letter and résumé to:  Email:   

Indicate RTO Position in Email Subject Line

 

 

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