Job Posting 70883

Senior Housing & Community Services Managers
York / Durham area
Markham, ON
closes in 19 days (Sat, 29 May)
full time
  • An opportunity for an expert to make a positive impact and build a brighter future for at-risk youth.
  • Accelerate your career with one of Canada's leading charities.
  • Be rewarded for your professionalism and key experience with competitive compensation and benefits.

About 360°kids

360°kids is paving the way forward when it comes to assisting at-risk youth, surrounding them with care, and offering them the support they need to rebuild their lives. Our expertise and reputation as a leader in this industry ensure that we are at the forefront of the fight against the issues that can impact the youth of today. While there are certainly challenges, our efforts and our successes have been recognized as we were recently named by Maclean as one of Canada's best charities for 2020. 

360°kids currently operates 24 collaborative programs that are all aligned to the primary focus of supporting young people that are homeless or at risk of homelessness. Our programs are guided by the vision of our incredible team who work diligently to realize our mission of helping at-risk youth overcome crises and transition to a state of safety and stability. We know that our team of talented and compassionate employees is our greatest asset, and ensuring their health and well-being is our number one priority. 

For more information please visit our website by clicking here. 

About the Opportunity

360°kids currently has an exciting opportunity for both a Senior Housing Manager and a Senior Community Services Manager to join our team in Markham, Ontario on a full-time basis. This role will see you working occasionally from home during the current pandemic, with on-site visits depending on COVID-19 restrictions. Once the pandemic subsides, you will be required to operate from our flexible workplace with more frequent travel across the York Region.

The Senior Housing Manager will plan, lead, execute, and manage the Residential, Hub, Community Housing and HOPE programs while the Senior Community Services Manager will cover the same responsibilities for our Employment and Community Supports programs. 

In accordance with your own expertise and best practice as well as regulatory requirements, 360°kids' policies, and the objectives of the organization, you will be responsible for the execution and fulfillment of program plans, program evaluation and managing accountability to funders. Your overall key mission will be to ensure excellent delivery of the 360°kids housing or community programs, through sound and effective social service management. 

Reporting to the Chief Operating Officer, you will lead, supervise and mentor the Program Managers while working towards operational success, development and growth of programs. While building a strong team for service delivery, you will also evaluate, oversee and provide staff development and training. 

This strategic role will see you develop, direct, and implement approved strategies and plans that will enable you to make a tangible impact as you work to improve the lives of others. While you will be supported by the COO and Senior Management team you certainly won't be micro-managed which means you can utilize your experience and skills to build something new and realize your vision for successful program delivery.

Some of your key responsibilities will include:

  • Identifying sector trends and working closely with the COO and Management team to address service gaps.
  • Ensuring program plans and processes are in place for each program area and staff are oriented to their respective plan.
  • Verifying that programs and activities are fulfilling the approved strategic plan of 360°kids and are compliant with applicable standards and laws.
  • Communicating issues and concerns to COO.
  • Ensuring that appropriate policies, procedures, and methods are being used.
  • Collaborating with a broad range of stakeholders in the creation and facilitation of effective partnerships for 360°kids.
  • Representing the organization in the external community, including sitting on committees, task forces and councils, government and regulatory agencies.
  • Forging relationships with funders, service providers and other organizations to address program gaps and to strengthen service delivery.
  • Assuming accountability for sound financial management and appropriate controls of the respective Program budgets.
  • In conjunction with the Programs Managers, submitting annual operating budgets to the funder and/or the Board of Directors while respecting the needs of both the program and 360°kids.
  • Improving financial performance by monitoring the program’s finances and the development and implementation of action plans as well as supporting fund-raising.
  • Managing reporting submissions to funders for managed programs.

For an extended list of the Senior Housing Manager responsibilities, please click here.

For an extended list of the Senior Community Services Manager responsibilities, please click here.

More About You

In order to qualify for this role, you will need a bachelor's degree, diploma or Master’s degree in Social Work or a Child/Youth related field (e.g. Child and Youth, Social Service Worker, Social Worker, Psychology, Sociology) along with at least 6 years of management experience preferably in a not-for-profit environment. An equivalent combination of education and experience may be considered. You'll also join us with a current First Aid/CPR certification, as well as a vehicle, a valid driver's license with a clean driver's abstract and $2M liability insurance. Experience working with youth and individuals through trauma from a mental health perspective as well as experience working collaboratively with families within a mental health setting will be considered strong assets.

Please note that the successful candidate will be required to provide a Vulnerable Sector Police Record Check. The role also requires participating in the 360°kids’ on-call rotation to provide support for staff and program operations that may be held after working hours in emergency situations.

As our ideal candidate, you'll lead by example while continuously finding opportunities to grow the program and drive it forward. Capable of thinking outside of the box and armed with sound judgement, you'll make effective recommendations and work well within a team environment as well as independently. 

Using your natural leadership, interpersonal, problem-solving and excellent communication skills, you will foster a cohesive work environment for all stakeholders while maintaining confidentiality, tact, and professionalism at all times. Your excellent administrative and organizational abilities as well as your finance and budgeting expertise will round out your portfolio.

Most importantly, you'll be a passionate individual who shares the values of our organization and who is eager to help those in need.

About the Benefits

In exchange for your hard work and dedication, you'll be awarded a highly competitive annual salary of $70,000 to $80,000 based on skills and experience. As an employer of choice, we reward our team with a benefits package that includes:

  • Extended health & dental.
  • Long-term disability, AD&D and Life Insurance. 
  • 4 weeks vacation per year on joining.
  • 1 extra week of vacation per year for participation in on-call duties.
  • 12 sick days a year.
  • Additional Covid Relief Days to support self-care and mental health.
  • RSP employer matching of up to 2%.
  • An environment that supports continuous learning.
  • Opportunities for career growth. 
  • A positive staff culture that provides opportunities to connect with your coworkers through adapted virtuals team-building events. 

This is your chance to be part of a family and collaborative work environment where you will have the opportunity to make a lasting difference for the better of all. Are you ready to boost your career with an organization that wants to see you succeed personally and professionally? Apply to join 360°kids today!


360°kids is an equal opportunity employer. We welcome diversity in the workplace and encourage applications from all qualified candidates. We thank all applicants for their interest however only those selected for an interview will be contacted. 360°kids offers accommodation for applicants in our recruitment processes, if you are contacted regarding a job opportunity please advise if you require accommodation.

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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