Position Title: Vaccine Education Team Project Manager
Start Date: June 2021 (to March 31, 2022)
Reports To: Director, Strategic Initiatives
Annual Salary: $61,000 - $63,000
Hours: Full-time (35 hours per week)
Location: Multiple sites, North York
Who we are:
North York Community House (NYCH) is a dynamic community agency that has been working with residents of under-resourced and low-income neighbourhoods in northwest Toronto for over 30 years. We are committed to helping people move out of poverty in order to build strong, vibrant communities. We support new Canadians, children, youth and their families, seniors, and local residents in becoming active and engaged citizens who are able to thrive and become leaders in their own lives and communities.
At NYCH, we pride ourselves on working collaboratively and creating a supportive environment. We recognize the work we need to do to improve and are constantly striving to do so. Our team has shown incredible adaptability, strength, creativity, and dedication in serving our communities during the COVID-19 pandemic, and we continue to learn and grow, and innovate while dealing with the challenges of this new reality.
Project and position summary:
Working together with the City of Toronto and partners across North York, the Vaccine Engagement Teams project is an exciting new opportunity to work on a collaborative initiative to co-design and implement vaccine education and outreach programs. This will involve bringing a strong intersectional equity lens to engaging residents and communities hardest hit by COVID-19. The aim of this project is to increase the overall uptake of vaccinations through activities that are grounded in communities, and work with existing assets, relationships, and leadership.
We are seeking a Vaccine Education Team Project Manager with the demonstrated skills and experience to oversee the day-to-day coordination and execution of this urgent one-year project and coordinate the work of all the project partners, as well as play a hands-on role in program development, implementation, and evaluation.
Main responsibilities include:
- Provides leadership in the development of the North York coordinated response and engagement around vaccine education and outreach, in collaboration with the City of Toronto and agency, resident and grassroots partners, focusing on those most impacted by, and vulnerable to COVID-19, including: Black, Southeast Asian, Latinx/Hispanic, South Asian, Arab/Middle Eastern/West Asian communities, seniors, newcomers, people living with disabilities, undocumented individuals, and others.
- Project management and administration, meeting project requirements and commitments as set out by the City of Toronto, including financial management, partnership coordination, collecting and collating data, and ensuring effective communications.
- Participates in the City’s planning process to co-develop aspects of the COVID-19 Community Mobilization and Engagement Plan with Vaccine Engagement Team members; provides input into the marketing and communications strategies/plans.
- Works with NYCH finance team and other lead partners, to administer and coordinate disbursement of project funds to partners within assigned budgets, ensuring that expenditures are within approved budget limitations.
- Plays a key role with NYCH finance team and other lead partners to trustee and support local and grassroots organizations/groups, administering all aspects of trustee relationships.
- Supports a partnership steering committee and/or other governance and/or decision-making bodies and processes to ensure decisions are being made collaboratively.
- Helps to shape the peer leadership/ambassador program model and share best/promising practices.
- Ensures an intersectional equity framework guides implementation of resources and priority setting of program activities.
- Collaborates with project partners and the broader North York Cluster to identify gaps and ensure equitable access to up-to-date vaccine information, resources, and services across North York.
- Works with project partners to outreach to new partners, including agencies, resident groups, mutual aid networks and grassroots groups, that target those most vulnerable to COVID-19 in North York
- Builds and ensures strong relationships and communication among project partners and other key stakeholders, including knowledge sharing, regular consultation, and collaborative decision-making.
- Supports partners in other key project components including data collection, evaluation and making data-informed decisions.
- Accountable for ensuring completion and sharing of all project deliverables and products.
- Lead responsibility for reporting to funder (City of Toronto), including working with partners around completion of reports.
- Recruits, trains, and supervises volunteers and other project staff (dependent upon funding)
- Report on project development and progress to key stakeholders
The minimum level of education required is a post-secondary degree in project management, social work, adult education, non-profit or public health management, or health sciences. Certification in project management an asset, or equivalent experience.
Experience, Competencies & Skills
- Minimum three years’ experience in project management/lead roles, with significant experience in the nonprofit sector
- Minimum three years’ experience in the design and prototyping of program models.
- Demonstrated project planning and execution skills – understands vision, goals, and desired impact; develops and manages project budgets, schedules for deliverables; takes initiative; monitors progress and responds appropriately.
- Experience in community development and community engagement, particularly with low-income racialized residents
- Experience in collaborative initiatives and co-design and using innovative methods a strong asset.
- Experience in evaluation, including in the context of working with diverse communities, including newcomers.
- Strong organizational and time management skills to plan, prioritize and juggle multiple responsibilities.
- Experience and competency in collaboration, partnership, and network building
- Solid decision-making skills, using available data, needs and circumstances in analysis.
- Critical thinking skills – ability to see the big picture, observe and analyze shifting needs and challenges.
- Strong written and verbal communication skills in conveying information and ideas to diverse stakeholder groups; actively listening to gather information and insights; preparing and delivering presentations and stories to highlight community impact.
- Understanding and use of appropriate project management tools, technology, and processes.
- Computer and social media literacy: Office, Zoom/Microsoft Teams, Facebook, Twitter, Instagram and other platforms for project promotion and engagement.
Works a 35-hour per week (schedule based on project needs), with some additional hours, evening and weekend work required. Some travel required within the GTA (following COVID-19 health and safety protocols). Responsible for carrying/caring for a laptop and cell phone. A successful clearance of criminal record verification will be required for this position.