Job Posting 70941

Program Manager - Seniors Support Services
Burnaby Neigbhourhood House
Vancouver & Lower Mainland
closing today (Mon, 14 Jun)
full time  •  $23.34 - $24.78 (dependent on experience) plus benefits.

Program Manager, Burnaby Seniors Outreach Services 

ServicesBurnaby Seniors Outreach Services Society, in collaboration with Burnaby Neighbourhood House, is seeking a professional with experience working with seniors to join our team. This individual will manage our seniors programs including Caregiver Support, Senior Peer Support, Wellness Workshops, a Dementia Friendly Café and Choir, and other programs and services that support Burnaby seniors to be active, healthy and independent.


We are looking for a passionate, empathetic, resourceful Program Manager with strong interpersonal andorganizational skills, dedicated to helping improve the lives of seniors, and experienced in working withdiverse clientele and colleagues. This individual will be joining a dynamic team of community-driven staffand volunteers to engage and support Burnaby seniors.


General Duties and Responsibilities:
•Administer the ongoing development of programs and services that welcome and supportseniors of diverse backgrounds and abilities.

•Conduct intake interviews with seniors and establish assessment processes to ascertain theneeds of clients/caregivers; make referrals to appropriate internal and community resources.

•Facilitate support groups and programs as necessary.

•Recruit, train, and support volunteers in leadership roles in the implementation of peer supportand caregiver support programs.

•Mentor and supervise staff, provide leadership with team planning and meetings.

•Build close working relationships with senior serving organizations, health and city departments,multicultural organizations, and other existing community programs.

•Promote programs through the development of written materials, publicity and networking.

•Oversee the evaluation and reporting process. Involves gathering statistical information oncontacts made and preparing progress reports on a monthly and annual basis.

•Assist in the budget management of the programs, including grant writing and reporting.

•Work as part of the staff team and encourage the involvement of seniors in the community.

•Attend meetings that relate to seniors issues, as necessary.


•Degree or diploma in a seniors’ related field, plus a minimum of 5 years experience post degree.

•Training and experience in program development, coordination and evaluation, or equivalenteducation/background.

•Strong skills and background working with seniors, ideally including hands-on caregivingexperience.

•Experience recruiting, working with and managing volunteers.

•Prior experience supervising staff and leading a team.

•Excellent communication, writing, planning, and problem solving abilities.

•Proven ability to work effectively with diverse populations and with a broad range of communityand public partners.

•Passion for supporting seniors to overcome social isolation and encourage the building of theirstrengths and active participation in the community.

•Exceptional interpersonal skills and a collaborative working style.
Knowledge and awareness of issues surrounding diversity and multiculturalism.
Willingness to be flexible and adaptable in the workplace.
Computer skills including proficiency in Microsoft Office.
Driver’s license and access to a vehicle an asset
Current Emergency first-aid certification or willingness to obtain.


Burnaby Seniors Outreach Services is a charitable society and since 1987 we have been providing emotional support and encouragement to older citizens of Burnaby through senior peer counselling, caregiver support, and other related activities. We assist seniors to enhance their quality of life, to develop problem management strategies, and to maintain their greatest level of independence and dignity. In 2019, the society began Burnaby’s very first dementia-friendly café, and this was followed shortly by their dementia-friendly, multicultural, intergenerational choir named, “The New Dementians”. We continue to evolve our services to assist seniors in our community.


The Burnaby Neighbourhood House is a charitable non-profit organization. We are a volunteer driven, community funded agency with a unique focus on neighbours supporting neighbours. For seniors in our community, we offer a range of programs and services, ranging from shopping and food programs to social support and information services.


Hours, Location & Pay Rate:

35 hours per week.

This position is in-person at the Brentwood Community Resource Centre (at 2055 Rosser Avenue), as well as some remote work from home.

Rate of pay is between $23.34 - $24.78 (dependent on experience) plus benefits.


Deadline: Until the position is filled


Thank you for your interest in this position, however, only short listed candidates will be contacted.


Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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