Job Posting 71419

Bilingual Youth and Family Counsellor
Youth Services Bureau of Ottawa
Vancouver & Lower Mainland
closing tomorrow (Sun, 20 Jun)
full time  •  $28.32 - $34.00

Founded in 1960 and a community leader in Ottawa, the Youth Services Bureau of Ottawa (YSB) is one of the largest and most comprehensive non-profit agencies serving and empowering youth in this community. More than 350 caring professionals work from 20 locations across the city to deliver a vast range of programs and services that support at-risk youth and their families. YSB is a multi-service agency that provides services in French and English in employment, health and housing, mental health, youth engagement and youth justice. We work in partnership to develop, deliver and advocate for better conditions, services and opportunities for youth and families. We receive funding from the Province of Ontario, the City of Ottawa, the United Way, and generous private donors.


What we offer

  • A values based agency that believes in and supports inclusion, diversity, accessibility and client empowerment
  • A community based organization that provides services to over 2500 local youth and families each month
  • Working in a dynamic team
  • An environment that encourages continuous learning by offering professional development and training opportunities
  • Comprehensive health benefits and pension (CAAT) for eligible full time and part time employees

YSB is currently seeking a dynamic individual to fill the role of:


Bilingual Youth and Family Counsellor-

Classification: Youth Worker  

Reports to: Coordinator, YFCS  

Competition #21-041          


Job Summary: 

Under the general direction of the Director of Mental health Services and the immediate supervision of a Coordinator of YFCS, the Youth and Family Counsellor is responsible for the provision of intake, assessment and counseling services to youth and families per program demand. The work will be conducted in accordance with policies and directives established within the YSB. 

 Principal Duties: 

  • Adhere to Choice and Partnership Approach (CAPA) system requirements 
  • Adhere to Feedback Informed Treatment principles and requirements 
  • Deliver individual, family, group, intensive services to clients of the agency in line with program demands 
  • Perform case management functions which may include using an integrated plan of care process 
  • Complete approved screening tool with clients 
  • Assess client need for and recommend when appropriate additional resources or multi-disciplinary support for client 
  • Support clients to identify counselling goals & strategies for goal achievement. 
  • Utilize recognized interventions to support client in the achievement of established goals 
  • Advocate with and on behalf of client as required 
  • Attend and participate in individual supervision & peer group supervision 
  • Participate in training to ensure ongoing development of skills and abilities – including YSB required training 
  • Ensure both electronic and physical client files remain current within established guidelines/policies & procedures. 
  • Meet standards defined in Youth and Family Counselling Services Procedural Manual, Policy and Procedures Manual 
  • Contribute to program and services development and evaluation. 
  • Ensure timely submission of all administrative work in accordance with YSB practices 
  • Collaborate and network with community agencies as appropriate and as requested 
  • Ensure familiarity with all pertinent legislation 
  • Follow safe work practices as established by the Bureau and the program. 


Job Specifications/Qualifications: 

(The qualifications are appended to the job description and are not intended to be part of the job description) 

  • Masters Degree in Social Work or Counselling Psychology preferred; a combination of education and experience may be considered
  • Member in good standing with a college authorized to practice psychotherapy
  • Minimum two years related experience in providing counseling services to youth and their families and case management 
  • Experience delivering family counseling services using a Collaborative approach and a systemic perspective 
  • Knowledge of recognized therapeutic approaches including CBT, DBT, Solution 
  • Focused Brief Therapy. 
  • Capacity to work using a DBT approach will be considered a significant asset 
  • Demonstrated ability to assess need for multi-disciplinary support or other resources 
  • Knowledge of mental health issues in adolescents 
  • Demonstrated decision making and problem solving skills both autonomously and in a team 
  • Oral and written fluency in English and French is essential. .
  • Availability and ability to work evenings, flexible hours 
  • Flexibility and comfortability in working at various locations which may involve local travel 
  • Demonstrated computer skills 
  • Valid driver’s license and access to a vehicle 



This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required.


YSB values diversity.  We are committed to building a workforce that reflects the diversity of our community.

 Accommodation will be made available for applicants with a disability throughout the hiring process.  Applicants must make their needs known in advance.

 All interested candidates are encouraged to apply. In the event a qualified candidate is not found, candidates that do not meet the qualifications indicated on the posting may be considered.

This position is client facing and requires the use of PPE for extended periods of time in addition to complying with other Covid 19 safety proctocols.

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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