Job Posting 71676

Haven, Senior Youth Worker, Day
Family Services of Greater Vancouver
Vancouver & Lower Mainland
closing today (Fri, 18 Jun)
full time

JOB OPPORTUNITY: Haven Senior Youth Worker


Directions Youth Haven Competition #53-21



Directions Youth Services provides 24/7 support to at-risk, homeless, and street-involved youth under 25. Vancouver’s most vulnerable youth can connect with supports, get counselling for trauma, mental health or substance issues, and transition to more permanent housing. Directions runs several facilities and programs for youth throughout Vancouver.


Directions is a division of Family Services of Greater Vancouver (FSGV), which for 90 years has provided trauma counselling and essential resources for children, families and individuals facing all kinds of life’s challenges.



This is a 40 hours per week position that reports to the Program Manager. This position is located at our undisclosed Youth Haven location which is a voluntary residential program for at-risk youth aged 16 – 19 years of all genders, who need a safe place to stay. The program accepts intakes 24/7, providing immediate support for basic needs, connections to longer term services, youth-led goal achievement and service planning in a supportive, welcoming, low barrier environment. Staff work collaboratively with a shift partner to provide responsive care for the youth and the resource.


Hours of work: Tuesday-Saturday 7:30-15:30



  • Develop, implement and monitor individual service plans for youth, in collaboration with the youth, other connected resources and colleagues
  • Plan, prepare and conduct group or individual support sessions to respond to identified problems, needs and risks
  • Assess and manage risks to navigate and facilitate interactions with youth in community that are responsive to youth’s needs
  • Evaluate and report on service plan-related progress, identify and adapt plans responding to changes in client motivation, and address issues impacting program service delivery
  • Collaborate and negotiate with external stakeholders and other service providers to ensure comprehensive responsive and effective service delivery
  • Participate in and represent the agency at community events and tables as appropriate
  • Train, mentor and evaluate practicum students and trainees
  • Plan, organize and implement appropriate recreational, cultural, social and/or educational activities
  • Take a leadership role in emergency and crisis situations and debriefs where necessary
  • Conduct preliminary screening and intake assessments, referring individuals to more appropriate services where necessary
  • Establish rapport, and initiate, develop, and maintain supportive and trusting relationships with youth accessing the programs
  • In conjunction with youth’s service plan, assist in navigating services as appropriate
  • Participate in service plan review providing observations and input, and where appropriate conduct follow-up on service plans and restrictions
  • Maintain and ensure consistency in required documentation and financial records
  • Performs other related duties as required



Education, training and experience:

  • Bachelor degree in Social Work or other relevant education
  • Three (3) years experience working at risk and/or homeless youth in areas such as child protection, life skill development, community support and /or community outreach
  • Or an equivalent combination of education, training and experience

Knowledge, Skills, Abilities:

  • Ability to engage in client-centered change by establishing respectful relationships and increasing client motivation for positive change and ability to observe and recognize change in clients
  • Ability to initiate and influence case management and creatively support complex decision-making
  • Ability to share best practices with more junior staff and lead in circumstances where required
  • Knowledge of the systematic issues that affect low income and marginalized people and relevant community, social and health resources, and government services and systems.
  • Knowledge of low barrier resources, harm reduction model, adolescent development, alcohol and drug use issues, mental health issues, sexually exploited youth, and street-involved activities
  • Ability to maintain professional boundaries with clients and apply personal self care principles
  • Ability to deal effectively with conflict situations, maintain calm and tactful composure under a broad range of challenging circumstances, and adjust your approach in changing conditions
  • Ability to work alone and also cooperatively and productively within a culturally diverse environment and maintain the highest professional standards of ethics and confidentiality
  • Ability to communicate effectively both verbally and in writing across a range of technologies
  • Ability to deal effectively with conflict situations and aggressive behaviour, and use non-violent crisis intervention and behavioral management techniques
  • Maintain current knowledge of issues, best practices, and available resources

Additional Requirements:

  • Successful completion of criminal record check
  • Current First Aid, Food Safe Level 1, and Non-Violent Crisis Intervention certificates are an asset.
  • Negative tuberculosis (TB) screening skin test



Directions Youth Services offers purposeful careers, serving the most vulnerable members of our community. This role offers you the opportunity to make a positive impact in our community.

We support career development and training for staff to reach their potential and offer mentorship and professional advancement in a supportive environment. We recognize the importance of work-life balance, wellness and a safe, inclusive and welcoming workplace that values diversity and respect for all.



If this describes you, please submit your application to us through our website: 


Only short listed candidates will be contacted for interviews. Thank you for your interest.


FSGV is committed to the principles of diversity. We encourage applications from qualified people of all genders expressions and identities, sexual orientations, visible minorities, Indigenous persons and persons with disabilities.


Salary/Pay Grade: 8, Step 1   $1,965.60 gross bi-weekly with a competitive benefits & pension package

Start Date: August 24, 2021

Closing Date: June 18, 2021


If you require a disability-related accommodation in order to participate in the recruitment process, please email your resume and cover letter (indicating the competition number #53-21 in email subject line) outlining your interest and relevant experience to your contact information to for follow-up.

**if you are an internal candidate, please indicate “Internal Candidate” in the Comments section at the bottom of the online application**

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