Job Posting 71947

Program Manager – Community Health Programs
Progressive Housing Society
Vancouver & Lower Mainland
Burnaby, BC
closes in 4 days (Fri, 18 Jun)
full time

JOB TITLE: Program Manager – Community Health Programs (EXCLUDED)

PROGRAM: Mental Health Programs

DESCRIPTION:

Plans, organizes, directs, controls and administers provision of the Community Health and Supported Housing Programs (SIL, CLS, HSS). The Program Manager is responsible for ensuring that program delivery is consistent with the Mission Statement of Progressive Housing Society, current policies, procedures and best practices in mental health and Housing First service delivery. The Program manager provides leadership to the team of Community Mental Health Support Workers who provide support to vulnerable populations in the community including the homeless and those at risk of homelessness.

EMPLOYEE CATEGORY: Full-Time (Excluded)

SALARY RANGE: TBD

NUMBER OF VACANCIES: 1 (one) vacancy

HOURS OF WORK: Monday to Friday, 8:30 a.m. - 4:30 p.m..

QUALIFICATIONS

  • Expertise in Psychosocial Rehabilitation, Housing First, Trauma Informed Care, and Harm Reduction Principles.
  • A minimum of five years supervisory experience, preferably in a non-profit setting focused on provision of health and housing services to persons with mental illness and substance use.
  • A graduate degree in a human services field, such as social work
  • Valid BC Drivers Licence and access to a reliable vehicle.
  • First Aid Certificate.
  • Non-Violent Crisis intervention.
  • Narcan or Naloxone training.
  • Successful clearance of a criminal record check.

SKILLS AND ABILITIES

  • Well-developed oral and communication skills in English.
  • Ability to create and maintain a team approach to program delivery.
  • In depth understanding of administrative functions; budget preparation and financial management.
  • Proficient in computer skills, including ability to use Microsoft Office.
  • Extensive experience and demonstrated success in time management, problem solving, conflict resolution and consensus building.
  • Ability to lead, coach, train and mentor staff and clients to achieve to the best of their abilities.
  • Demonstrated ability to establish and maintain constructive working relationships with tenants, community groups, government agencies and the public.

KEY DUTIES AND RESPONSIBILITIES

  1. PARTICIPATES AS A MEMBER OF THE SOCIETY MANAGEMENT TEAM IN ENSURING SERVICES AND FACILITIES ARE EFFECTIVE AND CONSISTENT WITH THE AGENCY MANDATE, PHILOSOPHY, CONTRACTUAL, BUDGETARY AND LEGISLATIVE REQUIREMENTS BY:

- organizing, directing and controlling the day to day operations of the programs

- developing long range and strategic plans

- assessing and resolving operational issues and policies

- supervision, hiring, orientation, training and performance evaluations of program staff

- establishing and maintaining relationships with stakeholders, individuals using the services, advocates, consumer family members, funders, volunteers, community groups, staff and the general public

  1. SUPPORTS THE LONG TERM FINANCIAL VIABILITY OF THE ORGANIZATION WITHIN AN ENVIRONMENT OF FISCAL AND PROGRAM ACCOUNTABILITY BY:

- overseeing the operating budget for delegated programs

- supervising expenditures to ensure actual costs match budget

- preparing statistics for reporting on performance and spending to funders

- participating in the implementation of fund-raising activities

  1. OVERSEES THE DAY TO DAY OPERATIONS OF ASSIGNED PROGRAMS, TO ENSURE CLIENTS NEEDS ARE MET APPROPRIATELY BY:

- by performing assessments and coordinating the placement of clients referred

- by monitoring the service delivery of workers for structure consistency, quality of guidance of clients and suitability of activities

- providing clinical support to staff around case management goals, recovery plans and individual care plans.

- delivery and organization of staff orientation and professional development

  1. Ensures THAT ACCURATE PROGRAM AND CLIENT RECORDS ARE MAINTAINED IN A COMPLETE, USEFUL AND CONFIDENTIAL MANNER BY:

- developing standards for documentation

- monitoring staff to ensure compliance to those standards

  1. ENSURES THAT APPROPRIATE SYSTEMS ARE IN PLACE TO SUPPORT AND MAINTAIN THE AGENCY PROGRAMS BY:

- conducting quality assurance reviews

- discussion of problem situations, attendance at special case conferences and client discharge meetings

- establishing and ensuring all professional, licensing or other accreditation requirements are in place to satisfy legal, regulatory and other requirements

  1. REPRESENTS AND ADVANCES THE NEEDS, WISHES AND BEST INTERESTS OF COMMUNITY HEALTH CLIENTS AND THE COMMUNITY AT LARGE BY:

- consulting with housing applicants and mental health consumers regarding current needs

- participating in appropriate associations, forums and networks to ensure clients needs are represented

- establishing and maintaining effective relationships with community agencies, government officials, associations and working groups

  1. OTHER RELATED DUTIES

- May work front line duties, provide after hours coverage, work evenings and weekends, supervise volunteers, network and Liaise with stakeholders, respond to urgent requests, provide coverage to Executive Director during absence and other appropriate management responsibilities as required and directed by the Executive Director.

 

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