Job Posting 71966

Assistant Manager, Shelter Services
COSTI Immigrant Services
Toronto Metro area
Hwy 401 and Weston, Etobicoke
closes in 3 days (Thu, 17 Jun)
part time - term / contract  •  $28.59 to $31.08 per hour

 

COSTI REQUIRES AN ASSISTANT MANAGER FOR ITS

EVENING SHELTER SERVICES PROGRAM

 

COSTI is a multicultural organization providing social services, settlement,
employment, and language training services. For more information about COSTI,
please visit our website at www.costi.org.

 

Shelter Services provide short-term accommodation and support services for vulnerable populations experiencing homelessness including but not limited to families, refugees, women fleeing domestic violence and singles. COSTI’s shelters provide clients with a pet friendly dwelling.

 

These are part time non-union contract positions scheduled to work 14 hours per week on Saturday and Sunday.

 

Evening shift (3:00pm- 11:00pm)

 

DUTIES

 

  • Trains, develops and supervises shelter support worker, relief staff and security staff.
  • Oversees the delivery and coordination of program services which includes supporting staff and client day to day issues, liaising with city of Toronto’s Central Intake, follow up with hotel management.
  • Maintains and update work schedules ensuring proper coverage of every shift and maintaining proper staffing.
  • Ensures incident reports and documentation are up to date.
  • Supports the hiring and training of new staff.
  • Work closely with other Assistant Managers and Manager to ensure smooth daily operations and clear communication provided between the different teams.
  • Coordinates/supports the delivery of services to clients.
  • Reviews/ensures files and documentation are up to date on data bases used.
  • Supports and lead shelter staff in managing crises and high-risk situations.
  • Ensures that the centre and its staff are in compliance with operational policies and procedures and Toronto Shelter Standards.
  • Works with team on developing and updating shelter policies.
  • Be available on call for staff emergencies at all times.

 

 

QUALIFICATIONS

 

  • Post-secondary degree or equivalent and related management experience.
  • Minimum two (2) years of experience working in a shelter setting is required, with at least one (1) year of experience in supervising shelter programs and staff.
  • Excellent interpersonal, verbal, and written communication.
  • Demonstrated knowledge of the Toronto Shelter Standards.
  • Demonstrated ability in developing, implementing and evaluating programs.
  • Demonstrated knowledge in issues facing people experiencing homelessness.
  • Well-developed organizational, analytical and decision-making skills.
  • Advanced knowledge of Microsoft Office Suite, Internet, Excel and email is essential.
  • Experience in entering and monitoring data in an internet based database.
  • Ability to speak a second language would be considered asset.
  • Possession of a valid First Aid/CPR training certificate is required.
  • Possession of a valid Naloxone training certificate is required.
  • Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within past 6 months.

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