Job Posting 72044

Director of Early Intervention Programs
Canadian Mental Health Association BC Division
Vancouver & Lower Mainland
closes in 7 days (Mon, 21 Jun)
full time

At the Canadian Mental Health Association BC Division (CMHA BC), we understand that mental health starts with where you live, learn, work, and play. In other words, we strive towards a vision of mentally healthy people in a healthy society, and we are fully committed to mental health for all. Our work in mental health and substance use education, services, and advocacy has taken on a new urgency and meaning as we partner across sectors and agencies to respond to dual public health emergencies in BC.

We will soon be launching our new five-year strategic plan (2021-26) with a focus on ensuring our programs and services are as responsive as possible to the diversity of people in this province. At the core, our programs and services are designed to improve access to quality mental health support, while meeting people where they’re at, before problems worsen to the point of crisis. We continually seek, review, and incorporate the feedback of people accessing our programs and services into our delivery to help keep our programs relevant and responsive to the diverse communities we serve. Quality is a central pillar of our work, and we apply the latest evidence and principles to drive quality improvement across our programs and services. And finally, we embrace the principle of co-design in partnership with people with lived and living experience as we develop and launch new offerings.

We are pleased to start recruitment for this new, exciting, and transformative senior leadership role, charged with leading and strengthening our early intervention services and programs. We are looking for an experienced leader, with a deep understanding and passion for the community mental health and substance use sector, who is committed to making an impact. If you have non-profit experience, expertise in the co-design, delivery, and improvement of mental health prevention and early intervention programs and want to be part of an organization committed to the transformation of mental health care in BC, we would love to meet you!

In this role, you will:

  • Provide strategic and operational leadership for a management team focused on the effective and sustained delivery of the following programs:
      • Confident Parents: Thriving Kids (Behavioural and Anxiety Streams)
        A family-focused, telephone-based coaching service for parents and caregivers, effective in reducing mild to moderate anxiety or behavioral challenges and promoting healthy child development in children ages 3 – 12.
      • Bounce Back® (Provincial and National Implementations) - A free, evidence-based program designed to help adults and youth experiencing symptoms of mild to moderate depression, low mood, or stress, with or without anxiety.
      • Living Life to the Full- An eight-session, 12-hour mental health promotion course designed to help people deal with low mood, anxiety, stress, and everyday life challenges.
  • Lead, coach, support, and manage the performance of a talented staff team of Program Managers, Supervisors, Coaches, Intake Coordinators, and Administrative Staff.
  • Ensure oversight of operational quality, risk management and legislative compliance, contract adherence, and delivery against best practice standards for each of the programs and services within the portfolio of this role.
  • Maintain strong relationships with funders and implementation partners to cultivate expansion and deepening of the reach of the Association’s early intervention programs.
  • Lead implementation and evaluation of program intervention through collaboration with program leaders and other relevant stakeholders, including fidelity partners and funding partners.

In this role, you will need to be:

  • Passionate about mental health and wellbeing and knowledgeable about the non-profit sector.
  • Experienced as an organizational leader and project manager with skills in strategic and operational planning along with program development.
  • Very skilled at providing strategic advice in complex situations and easily adaptive to change.
  • Able to engage and work collaboratively with others to determine and achieve long-term program goals.
  • You are an excellent communicator with extensive experience in managing multiple teams, developing multi-year budgets, and streamlining operational processes.
  • Aware of the importance and impact of early intervention programs in responding to mental health problems like depression, anxiety, and behavioural challenges.
  • Committed to ensuring our programs are as responsive as possible to the diversity of the people we serve.

These qualifications and knowledge will be important for this job:

  • Master’s Degree or equivalent experience in Human Services (for example Social Work, Child and Youth Care, Counselling, Public Health), Business Administration or a related discipline.
  • Knowledge of the principles and practices of mental health promotion and mental disorder prevention and early intervention.
  • Knowledge of the mental health and substance use service systems in BC.
  • Knowledge of developing and maintaining data-collection and reporting mechanisms on program/project metrics.
  • Knowledge of mental health issues and/or child development. 
  • Knowledge of cognitive behavioural therapy along with clinical experience is considered an asset.
  • Training in research methodology and data analysis is considered an asset.

And you’ll need to bring these kinds of experiences and skills to be successful:

  • At least 5-7 years progressive experience in a senior role with direct supervisory or team leadership experience, with the proven ability to lead, motivate, resolve conflict, and lead a high performing team in a unionized environment.
  • Excellent project management and leadership skills, including project planning, resource and financial management, and effective communication skills for successful project delivery.
  • Experience in not-for-profit sector, social services, or family services is a must.
  • Budgeting, forecasting, and efficiently managing financial resources and multi-million-dollar contracts.
  • Ability to establish and maintain effective and collaborative relationships and partnership with CMHA branches, communities, public interest groups, leadership in government organizations, labour, and leaders of organizations in the private and non-profit sectors.
  • Providing strategic and timely advice to senior leadership.
  • Ability to build and maintain effective working relationships with internal teams and external business units.
  • Ability to prioritize high volumes of time-sensitive and confidential work to meet operational deadlines.
  • Strategic and conceptual thinking and analysis, including ability to adapt programs and program delivery based on organizational or public need, outcome, or opportunity.
  • Superior communication skills, both orally and in writing including plain language writing and editing and presentation and facilitation skills.
  • Ability to work in a dynamic environment with changing priorities.
  • Ability to function with a high degree of tact and diplomacy and handle sensitive and confidential information and matters in a trusted and responsible manner.
  • Resourcefulness, judgment, and innovation to solve problems.
  • Advanced presentation skills, comfortable presenting in front of multiple stakeholder groups in a variety of settings along with a keen understanding of group dynamics Researching and identifying funding sources, proposal writing, reporting to funders, and designing sustainable fee-for-service programs.
  • Demonstrating cultural humility and agility, integrity and a commitment to equity, diversity, and inclusion (GBA+).
  • Personal experience with mental health or substance use problems, through self or loved ones, is an asset in this role.

Working Conditions

  • This position reports to the CEO and currently has 6 direct reports across the programs listed above.
  • This is a full-time and permanent position based out of the Vancouver office. Working out of the Victoria office would also be considered for the right candidate.
  • A mix of office and home-based work will be available subject to COVID-19 public health guidelines.
  • The Director is an excluded role subject to the Compensation Reference Plan Salary Schedule of Health Employers Association of BC.
  • This role will have the delegated authority to recruit, hire, and discipline up to and including termination.

How to Apply

Please submit your resume along with a cover letter, clearly documenting how you satisfy the requirements outlined in this job posting to by 5 p.m. June 21, 2021. Interviews are anticipated to take place the week of June 30, 2021. We regret that only short-listed candidates will be contacted to schedule an interview. We sincerely thank you for your interest in work at CMHA BC Division.

We are an equity employer and encourage applications from women, persons with disabilities, members of visible minorities, First Nations, Inuit, and Métis people, people of all sexual orientations and genders, and others who may contribute to our further diversification.


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