Job Posting 72076

Manager, Family Mental Health and Social Inclusion
Catholic Family Service
Calgary area
250, 707 - 10 Ave SW, Calgary, AB
closed 9 days ago (Tue, 15 Jun)
full time - term / contract


Catholic Family Service (CFS) is all about building strong families. Our programs and services respond to the challenges that threaten families and leave them vulnerable. We focus on enhancing the mental health and well-being of our clients, empowering parents, nurturing children’s healthy development and enabling success in school. We take an integrated approach across our service portfolio, always looking for the opportunity to encourage discussion and healing at the family level. In so doing, we enable CFS professionals to help their clients build strong families, and to break through the cycle of vulnerability to live the lives they have always wanted. We serve and employ people from all faith traditions, cultures and backgrounds.


The Position:

Title: Manager, Family Mental Health and Social Inclusion


Job Type: Full time Contract (35 hours/week) Available immediately until March 31, 2022


Do you consider yourself an innovator? Do you have a passion for affordable and responsive counselling services? Do you love to use data to drive and improve services? The Family Mental Health and Social Inclusion manager might be for you! This manager role provides strong leadership to several of our counselling services programs all designed to break down barriers and provide responsive, tailored, and affordable supports to the community. Imperative to the Manager position is the ability to develop and monitor systems, processes and protocols that support best practice, outcome measurement and program evaluation.

Also critical to the success of this role is the ability to inspire and communicate a compelling vision and the willingness to take risks to innovate. This exciting and diverse portfolio includes many programs with several opportunities for partnership work, including the sector leading Rapid Access Counselling program which is both community-based and delivered in partnership with 10 of the area’s Family Resource Networks.

The portfolio is also home to the recently launched Rapid Care Counselling program bringing timely mental health care supports to those experiencing homelessness. The counselling team is constantly pushing the envelope to bring cutting edge service to our community and is looking for a passionate leader to guide this work.




Administration and Program Leadership:

  • Report to and assist the Director to lead change to continue to push the boundaries of service delivery excellence towards client centred, culturally safe, effective and responsive programs;
  • Lead and motivate the various teams to achieve the outcomes outlined in program logic models, agreements and contracts; align with the framework offered by the agency policies, strategic direction, vision, mission and values;
  • Oversee quality assurance processes and accountabilities for counselling supervisors and teams in order to deliver excellent service to clients and deliver on our strategic ambition to be the preferred recipient of funding from organizations focused on serving the needs of families;
  • Monitor outcome data and utilizes it to inform program development and decision making;
  • Oversee staff recruitment, orientation, development and evaluation;
  • Lead funding reports for all counselling programs, and leads or supports with all proposals related counselling services;


Supervision and Staff Development:

  • Mentor and support supervisors in clinical and administrative support to their teams;
  • Be a resource to staff and management on current research, trends, methodologies and approaches relevant to diverse populations;
  • Implement fair and consistent personnel practices, including identifying areas of growth and development for directly reporting staff, facilitating regular supervisions and annual reviews, and ensuring they reflect the policies and procedures of the agency;


  • Participate in agency leadership meetings and other agency initiatives;
  • Promote effective working relationships with various community partners affiliated with counselling services programming;
  • Identify service organizations or partnerships in the community to support inter-agency referrals, joint delivery of programs, shared research activities, ;
  • Be available to provide coverage for other leadership members within the agency and support to other staff;
  • Monitor risks in the counselling environment and inform Director as required;
  • Provide supportive role in providing stewardship to


Qualifications Required:

  • Graduate degree in Social Work or Psychology or related discipline and appropriate registration with a professional regulatory body;
  • 3-5 years leadership experience;
  • Ability to think strategically;
  • Excellent communication, including written, public speaking, and presentation skills;
  • Previous experience with writing funding proposals/reports;
  • Familiarity with client information databases, data collection and outcomes reporting;
  • Certification with the Alberta Family Wellness Initiative’s Core Brain Story Natural Supports Framework training an asset.
  • Please note: applicants are encouraged to present with a current Criminal Record Check, Vulnerable Sector Review and a Child Intervention Record


How to Apply:

E-send your cover letter and resume by June 15th, 2021 to:

Vanessa McConnell, Director of Family Mental Health and Social Inclusion,

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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