Job Posting 72085

Assisted Living Services and Supportive Housing Supervisor
Community Care Durham
York / Durham area
closed 2 days ago (Wed, 16 Jun)
full time  •  Starting at $45,001.69 annually

Assisted Living Services and Supportive Housing Supervisor (2)



The Assisted Living for High Risk Seniors and Supportive Housing programs enable the community to better assist those seniors with complex needs to remain in their own homes, with suitable support. Community Care Durham is seeking an experienced leader to support the development of the programs in various locations throughout Durham Region.


Reporting to the Manager, Assisted Living Services and Supportive Housing, the Supervisors are responsible for the supervision and provision of services to clients within the programs as well as provide supervision to program staff to ensure that CCD policies and procedures are met.


Responsibilities include but, are not limited to the following:

  • Provide client support by conducting client visits and developing care plans for new and existing clients
  • Follow up with clients and/or caregivers with any concerns in a time sensitive and efficient manner
  • Support program staff by resolving issues in coordination with the Service Coordinator and Program Manager
  • Monitor staff schedules in CIMS and ensuring adherence to legislative requirements
  • Provide support and mentorship to new hires
  • Participate in the recruitment and selection process for Personal Support Worker and program staff roles
  • Conduct supervisory visits for Personal Support Workers and providing constructive feedback
  • Complete client assessments in conjunction with the Service Coordinators
  • Check HPG referrals weekly to manage new referrals and the existing waitlist
  • Prepare monthly reports on Hub performance
  • Complete program reviews with the Manager and implement feedback and action plans to meet MSAA targets
  • Participate in the on-call rotation and be willing to work evenings, weekends and statutory holidays as needed
  • Complete general administrative duties as needed


Qualifications required:


  • Post-secondary education degree or diploma in Community Social Services or Healthcare related field
  • Nursing or other health care designation is an asset
  • Registration in good standing with a Regulated body is an asset
  • Minimum three (3) years’ experience in a supervisory role
  • Strong knowledge of the principles and practices of personal support services and scheduling
  • Experience in client assessment, PSW supervision and CIMS (or similar) software required
  • Intermediate level computer skills required (MS Office and Internet
  • Experience working in non-profit and community care environments is an asset
  • Satisfactory Police Vulnerable Sector Check
  • Sensitivity to adults with needs related to aging, physical and/or mental health
  • Adhere to COVID-19 safety practices
  • Must work in a safe manner and promote the health and safety of all staff, volunteers, clients and the community as outlined within CCD policies

Compensation: Starting at $45,001.69 annually; three (3) weeks’ vacation per year of work; 11 paid (including stat) holidays; health, insurance and pension benefits when eligible.

* Pay will be commensurate based on education and experience

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