Job Posting 72521

Youth Outreach Worker
Pacific Community Resources
Vancouver & Lower Mainland
closes in 3 days (Fri, 30 Jul)
full time  •  $25.71/hour – $28.43/hour, Plus benefit package (100% employer-paid)

Pathways to Education Vancouver 

Regular Full Time 

PCRS is a long-standing, award-winning not-for-profit that serves the most vulnerable people in the Province of B.C. We believe that helping the most marginalized individuals and families will raise the health and well-being of the communities we serve. Our vision is to see everyone thriving in strong, healthy communities, and our mission is to inspire healthy and inclusive communities through leadership and collaboration. We value advocacy, diversity and inclusion, empowerment, service excellence, stewardship, and well-being. We have been recognized for placing a high value on work-life balance. Our Employee Family Assistance Program has a full preventative health program including nutrition awareness, stress reduction, and tools to assist our staff with maintaining a work-life balance. We take care of our people who take care of the people we serve.

The Pathways to Education Program™ is a national program operating in 21 communities across Canada and provides a comprehensive set of academic, social, financial, and individual supports to youth. The Vancouver program location is part of a place-based collective impact initiative, the Our Place Graduation Strategy. The Surrey program location holds strong partnerships with the local schools and school districts to deliver the program.  

Position Summary: 

The Youth Outreach Worker is responsible for providing individualized case management and group programming facilitation to support youth succeed both academically and socially. This position involves developing relationships with youth and liaising with family members, school personnel, and community staff to support the educational needs of youth. In addition, Youth Outreach Workers will support the after-school tutoring and mentoring programming based in the community. The successful candidate will be dynamic, skilled and experienced in connecting with diverse communities, including Aboriginal, newcomer, and LGBTQ youth, to ensure they feel safe, supported, and connected. This position reports to the Program Supervisor of the Pathways Surrey Program.  


1) 1 to 1 Case Management:  

  • Develop plans in collaboration with youth and appropriate adults (i.e. Parents, guardians, teachers & other school staff, community partners) to address the educational needs/goals of individual youth
  • Monitor and support youth progress, engagement and participation in the program and liaise with program staff
  • Engage with families and facilitate their involvement in the educational goals and plans for youth in the program 
  • Provide advocacy and support to assist youth access information and support services

2) Develop supportive and engaging relationships with youth: 

  • Work with youth to identify goals, strengths, issues and students concerns while supporting their participation in tutoring, mentoring, school and community activities.

3)Support the design, development, and facilitation of tutoring and mentoring:

  • Develop diverse resources that address specific learning styles, abilities and needs 
  • Support youth to fully engage in tutoring and mentoring program 
  • Provide support and mentorship to volunteers to engage with youth with effective tutoring and mentoring techniques

Dimensions of Work 

  • The primary interface is direct with youth, volunteers and colleagues in the Pathways program
  • Direct reporting relationship to Program Supervisor
  • Coordination and sharing information with the relevant program, school, families and community staff 

Work Conditions 

  • Hours – early afternoon into the evening and occasional weekends (regular workdays may include 11-7 PM, 12-8 PM). 
  • Flexibility is required as there may be a need for earlier or later hours depending upon circumstances to offer support to youth at key times. 
  • Travel between multiple sites in the designated community

Academic and Job Experience Required: 

Post-secondary degree in education, Social Work, Psychology, or Child and Youth Care diploma.  Plus two years’ experience working with diverse youth populations, or a combination of related education and work experience with youth. 

Basic Requirements: 

  • Criminal records check including the vulnerable sector
  • Standard first aid and CPR (training provided if needed)
  • Use of own vehicle with reimbursement
  • Clean driver’s abstract

Desired Requirements: 

  • Experience working with youth and families in Strathcona, DTES and Chinatown
  • Experience providing 1-to-1 case management in an educational context 
  • Experience working in programs supporting the educational success for youth in this community 
  • Experience and/or knowledge of working with the public school system (grade 7 -12)
  • Specific training and/or experience with youth with special needs or new language learners
  • Experience working with and guiding volunteers
  • Experience facilitation of groups 
  • Knowledge of community and social services
  • Understanding of the impact of racism and oppression 
  • Understanding of the impact of settlement journey

 PCRS fosters an environment which ensures a sense of belonging, dignity, and respect. We welcome applications from persons with diverse backgrounds and all abilities. We strongly encourage candidates whose identities, connections and/or experiences are 

  • Connected to the Strathcona / Downtown Eastside / Chinatown communities
  • Have spoken and/or written languages additional to English, particularly Cantonese, Mandarin, Vietnamese, Arabic 


  • Pathways Program Associate manager

Salary Range: $25.71/hour – $28.43/hour, plus benefits 

Closing Date:  Open until filled 

Apply at:


 “PCRS fosters an environment that ensures a sense of belonging, dignity, and respect. We welcome applications from persons with diverse backgrounds and all abilities.”

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