Job Posting 72964

Bilingual Transitional Aged Youth (TAY) Case Coordinator
Youth Services Bureau of Ottawa
Ottawa area
closes in 54 days (Wed, 22 Sep)
full time - term / contract  •  $28.32 - $34.00

Founded in 1960 and a community leader in Ottawa, the Youth Services Bureau of Ottawa (YSB) is one of the largest and most comprehensive non-profit agencies serving and empowering youth in this community. More than 350 caring professionals work from 20 locations across the city to deliver a vast range of programs and services that support at-risk youth and their families. YSB is a multi-service agency that provides services in French and English in employment, health and housing, mental health, youth engagement and youth justice. We work in partnership to develop, deliver and advocate for better conditions, services and opportunities for youth and families. We receive funding from the Province of Ontario, the City of Ottawa, the United Way, and generous private donors.


YSB is currently seeking a dynamic individual to fill the role of:


Bilingual Transitional Aged Youth (TAY) Case Coordinator

(Until March 31, 2022)

Department: Mental Health

Reports to: Coordinator, Mental Health

Competition #: 21-065

Closing date: September 22, 2021


Job Summary:

Under the general direction of the Director of Mental Health Services and the immediate supervision of a Coordinator of YFCS, the TAY Case Coordinator responsible for the provision of assessment and short term counselling services, facilitating client access to adult services, monitoring outcomes and actively coordinating mental health services for youth 16 to 24 years. This position is intended to support youth short term while developing and facilitating intentional pathways for youth who are in need of adult mental health and addiction services and experience challenges in doing so.


Principal Duties:

  • Awareness of developments/changes in the community pertaining to the service system and client needs
  • Gather information and review client needs
  • Complete approved screening/ assessment tools with clients
  • Utilize recognized therapeutic interventions to deliver short term counselling/psychotherapeutic support to clients
  • In partnership with youth and service partners, match the treatment options to the clinical needs of the youth
  • Prepare and facilitate case planning meetings
  • Determine/Invite appropriate members for case planning meetings
  • Develop client service plans
  • Promote collaboration between various service providers in order to develop flexible and creative service plans
  • Advocate for access to services on client’s behalf
  • Monitor service plan implementation and outcome
  • Analyze program evaluation feedback and outcome data to develop reports
  • Ensures both electronic and physical client files are up to date, maintained and handled within established practices
  • Follow safe work practices as established by YSB and the Program


Job Specifications / Qualifications: (The qualifications are appended to the job description and are not intended to be part of the job description)

  • Bachelors degree in Social Work/Psychology or relevant field coupled with membership in a registered college authorized to practice Psychotherapy
  • Minimum two years related experience in providing counselling services to youth and case management
  • Knowledge of local youth and adult mental health and addictions services
  • Knowledge of local community and social service system
  • Demonstrates decision making and problem solving skills
  • Demonstrates ability to develop a joint case formulation, set goals and assess readiness for change
  • Proven organizational and administrative skills
  • Demonstrates strong interpersonal skills and collaborative abilities
  • Experience in group facilitation
  • Oral and written fluency in English is essential.
  • Oral and written fluency in French is essential
  • Availability and ability to work evenings, flexible hours
  • Broad cross-sectoral experience would be an asset
  • Demonstrated computer skills
  • Valid driver’s license and access to a vehicle


Disclaimer: This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required.


TERMS OF EMPLOYMENT: The Temporary employee shall not be entitled to use accumulated seniority to displace an employee in another position at the end of the Term.  YSB values diversity. We are committed to building a workforce that reflects the diversity of our community.

Accommodation will be made available for applicants with a disability throughout the hiring process.

Applicants must make their needs known in advance.  

All interested candidates are encouraged to apply.  In the event a qualified candidate is not found, candidates that do not meet the qualifications indicated on the posting may be considered. Qualified candidates may be contacted at any time throughout the application window, upon the closing date

This position is client facing and requires the use of PPE for extended periods of time in addition to complying with other Covid 19 safety protocols.

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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