Job Posting 73086

Director preparedness and intervention teams
Canadian Red Cross
Work From Home, Montreal Metro area
closed yesterday (Fri, 30 Jul)
full time

The Canadian Red Cross, part of the world’s largest humanitarian network, is hiring a Director, Emergency Management Team Readiness and Response . Do you have a passion for helping others and want to work with other dedicated individuals? Read further to find out if this role is right for you.

The Director, Emergency Management Team Readiness and Response, Quebec is a passionate and dynamic leader who will manage the provincial portfolio of Emergency Management team readiness and response activities. They will report directly to the Senior Director, Emergency Management Program Development and Projects, Quebec, with a functional reporting line to the Vice President, Quebec.

The Director must have a thorough understanding of the Emergency Management roles, response structure, and programs at the CRC. They will provide strategic leadership and oversight to the Emergency Management response teams in Quebec.

As a member of the national Emergency Management leadership team and the Quebec leadership team, the Director will be responsible for planning, organizing, leading, and implementing all Emergency Management team readiness and response activities in Quebec.

You will enjoy:

  • Culture:  an organization that is guided by our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality
  • Opportunity: to work with the best and brightest in the non-profit field, in an environment that promotes continuous learning, creativity and collaboration
  • Employee Benefits: achieve a work/life balance for you and your new team with competitive vacation time, generous personal days and flexible work arrangements
  • Meaningful Work:  you will focus on enabling team preparedness and the province's emergency management response to save lives. 

As a Director, Emergency Management Team Readiness and Response you will:

Program planning and development

Provide strategic leadership and oversight of operations within their field of expertise

The Readiness and Response team supervises Emergency Management and response volunteers for Level 1 and 2 responses and supports the provincial operating structure to deliver services to people affected by disasters. Its role is to maintain and build the operational capacity of the volunteer teams to respond and fulfill the Canadian Red Cross mission. Working closely with the disaster services community in Quebec, it keeps abreast of the Canadian Red Cross response environment to identify opportunities and areas where the CRC services could meet new needs.

  • Oversee the planning of team readiness activities, budgeting, and implementation of initiatives in the province.
  • Lead activities to strengthen the response and staff engagement mechanisms of Emergency Management teams.
  • In conjunction with the Senior Director, Emergency Management Program Development and Projects, Quebec and the Vice President, Quebec, develop and execute strategies to enhance the reach and reputation of the CRC Emergency Management program in Quebec.
  • Facilitate agreements with municipal and provincial authorities and key external stakeholders.
  • Alongside colleagues in senior leadership, be accountable for:
      • the province’s capacity to respond to a Level 3 disaster, including ensuring that the province has sufficient personnel, systems, and stock to cope with such an event.
      • the province’s capacity to respond to regular, recurring, and episodic disasters.
      • managing a detailed workforce plan as part of an overall capacity-building strategy for the CRC. In cooperation with People Services (HR) and Volunteer Resources leadership, ensure that recruitment and training objectives are set annually and reviewed as needed.
  • Support the development of sustainable annual training plans that align with workforce planning targets
  • In collaboration with senior leadership and EM leadership, develop strategies to maintain and improve the processes of the various response programs

Emergency responses

  • Supervise or lead the Provincial Disaster Coordination team, as required.
  • Interpret and understand the CRC's Emergency Management program mandate to identify needs and ensure the smooth operation of Level 1 to 3 responses in the province.
  • Ensure that quality is maintained and standards are met.
  • Participate in major or large-scale disaster responses in Canada, as required.
  • Actively engage in building and maintaining the necessary relationships with the provincial government, regional federal government officials, and volunteer organizations as a CRC representative.



  • Supervise the management team in their activity sector.
  • In cooperation with senior leadership and other EM leadership, oversee the development of the department's overall vision and direction.
  • Act as interim manager for EM leadership as required.
  • Oversee the development of work and professional development plans for Emergency Management response team personnel in Quebec.
  • Support the implementation of People Services (HR) policies and best practices by encouraging professional development, celebrating successes, and fostering a culture of teamwork, collaboration, and innovation across all levels and departments within the organization.
  • Provide Emergency Management leadership on compliance with best practices for volunteer engagement and experience.
  • Participate in creating and maintaining networks and strategic partnerships with key provincial, territorial, and municipal governments; partner organizations; donors; and Indigenous, regional, and municipal community leaders.
  • Act as a spokesperson for the Emergency Management program in Quebec, as required.
  • Work effectively with external partners through expert negotiations and collaborative strategies.
  • Support the Philanthropy department in meeting its fundraising goals, as required.
  • Represent the CRC in strategic disaster management committees and working groups, as required.
  • Ensure timely reporting on internal and external agreements, concepts, and program and organizational priorities.


Program quality and financial management

  • Be accountable for the annual budget for the readiness and management of Level 1 to 3 response teams.
  • Working closely with senior leadership of the Emergency Management programs and the Finance department, effectively manage, monitor, and review the budget for their field of activity.
  • Use the readiness dashboard and oversee the development of Level 3 response capacities in the province in coordination with colleagues from the national Emergency Management program.
  • Monitor program performance indicators to assess overall performance.
  • Oversee all risk management plans and ensure that assessments are completed and corrective actions are taken.


We’re looking for:

  • This position requires a satisfactory Criminal Record Check, as well as a satisfactory Vulnerable Sector Check or Enhanced Police Information Check.
  • If the Director must drive for Society business, a valid driver's licence is required with a satisfactory driver’s abstract.
  • The minimum qualifications for this job are a university degree or diploma in disaster or emergency management and 5 to 7 years of experience in the field, including 3 to 5 years of experience in a leadership role, or an equivalent combination of training and experience.
  • Proven ability to build a collaborative, dynamic, and engaged team.
  • Experience in financial management in a complex environment.
  • Demonstrated expertise in project management, including monitoring and evaluation.
  • Proven experience in people management, and specifically in managing large teams that oversee staff and volunteers.
  • Ability to work in a fast-paced environment under stressful conditions is essential.
  • Ability to think strategically, analytically, and innovatively to come up with realistic plans and workflows.
  • Demonstrated ability to build and maintain stakeholder relationships.
  • Ability to manage priorities and objectives to align varying viewpoints and create a unified approach while multitasking.
  • Proactive approach with strong critical thinking, program management, and problem-solving skills.
  • Resilience and adaptability to changing circumstances and an evolving environment.
  • Ability to maintain confidentiality and exercise good judgment and discretion when handling confidential information.
  • Excellent interpersonal, negotiation, conflict resolution, and presentation skills to influence and interface effectively with internal and external stakeholders at all levels.
  • Ability to work well in a team, as well as independently.
  • Fluency in English and French is essential; an additional language is an asset.
  • Proficiency in Microsoft Office applications (Word, Outlook, Excel, PowerPoint).


At the Canadian Red Cross, our mission is to improve lives of marginalized people. We are driven by the power of humanity to create a diverse, accessible and equitable work environment. We celebrate uniqueness of every human being regardless of your race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, physical or mental disability, gender identity or expression.

Please notify us as soon as possible of any adaptive measures you might require at any stage of the recruitment process.

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