Literacy Coordinator & Digital Literacy Instructor
The Calgary John Howard Society (CJHS) is a charity that reduces crime and makes Calgary communities safer by helping youth and adults make positive changes and move away from criminal behaviour. We do this by addressing the root causes of crime through housing, education, employment programs and support so that individuals have alternatives to breaking the law. CJHS is committed to restorative justice and an organizational environment that recognizes the dignity and worth of each person. CJHS values diversity and inclusion and welcomes qualified applicants from all walks of life.
The Literacy and Learning Program is delivered at various sites for adult foundational learners who wish to improve their literacy skills in the areas of reading, writing, basic computers, skills for learning and/or to accomplish specific learning goals. Targeted learners are adult men and women who face social and economic barriers and who have had, or are at risk of, criminal justice system involvement. The program’s purpose is to increase literacy skills and prepare individuals for further learning opportunities by increasing confidence and motivation to learn. Currently, services are being provided safely in person and online.
Located at the CJHS main office, the Literacy Coordinator will oversee all aspects of service delivery within the Literacy and Learning Program and will work in a collaborative and integrated way with the Literacy and Adult Services Teams, the wider agency, and the community to ensure individuals have access to literacy services. The Coordinator will also work directly with adult learners, with a significant portion of instruction dedicated to group learning opportunities in digital literacy (essential software use, email and Internet basics, file management, foundational computing concepts); the Coordinator will also provide literacy tutoring to individual foundational learners. The Coordinator will conduct client interviews and assessments; complete required documentation; update digital literacy programming as needed; coordinate and conduct data collection, evaluation, outcomes reporting and adhere to agency and funder reporting requirements. Responsibilities will also include training and supporting other literacy staff; building supportive community relationships and partnerships; assisting with program marketing to external agencies and Indigenous populations; training and mentoring volunteers; and adjusting program services to best meet learner needs. The position requires 37.5 hours per week which includes instructional prep time.
The Literacy Coordinator & Digital Literacy Instructor will have significant experience teaching adult foundational learners and facilitating through a learner-centered, trauma-informed lens, as well as a penchant for broad thinking and creativity to ensure effective literacy programming. They will have proficient computer skills, excellent interpersonal, communication, organizational, and case management skills. Familiarity with online instruction and experience working with marginalized populations will be considered assets, as will certification in Suicide Awareness (ASIST), Crisis Management, First Aid/CPR training, and the Brain Story. A current criminal record check (CPIC) is also required (within past three months).
Applications will be accepted until a suitable candidate is found.
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