Job Posting 73116

Employment Counsellor: Resource Centre
Employment Planning & Counselling Peterborough (EPC)
Central Ontario
Peterborough
closed 11 days ago (Mon, 26 Jul)
full time  •  $27.84 per hour during probationary period then $28.55

EPC is a non-profit organization providing employment services in the Peterborough area since 1982.  We have a team-oriented, supportive work culture and seek motivated employees that are committed to a high standard of service and ongoing learning.  We are currently seeking an experienced Employment Counsellor: Resource Centre.

Employment Counsellors in our resource centre are usually the first point of contact for clients and must be committed to maintaining the highest standard of customer service.

 

Responsibilities:

Direct Client Assistance

  • Conduct preliminary screening of all inquiries from potential clients and employers and provide information about programs and services
  • Assist clients with resume writing, cover letters, interview skills and effective job search techniques
  • Coach/counsel clients in effective job search techniques, labour market and occupational research, career planning and decision making
  • Conduct practice interviews with clients and provide appropriate feedback
  • Facilitate training and job search workshops and participate in the development of content
  • Participate in the team approach to serving clients

Management of Resources

  • Maintain current employment, training and career resources, including online resources
  • Ensure that the resource centre is visually inviting and interactive
  • Liaise with other community service organizations to maintain knowledge of external services
  • Act as a resource for other front line staff

Administrative

  • Manage incoming referrals and respond within 1 business day
  • Document statistical information
  • Learn and use new/specialized software as required

Qualifications:

Education and Training

  • Requires relevant post-secondary diploma or degree
  • Possesses Canadian Career Development Practitioner certification or is willing to work toward achievement of certification
  • Demonstrates an ongoing commitment to learning and professional development
  • Preference for those trained in Motivational Interviewing and Bridges Out of Poverty

Experience and Competencies

  • One or more years of experience in direct provision of career and employment counselling services
  • Demonstrates an understanding of the components of the career and employment planning process
  • Ability to analyze current occupational and labour market trends
  • Group facilitation skills and experience
  • Demonstrated ability in dealing effectively with the public - clients, employers and outside business contacts
  • Clear communication skills
  • Solid knowledge of community resources in the Peterborough area
  • Excellent, up-to-date digital skills
  • Demonstrated ability to to work effectively as part of a team
  • Working experience with Employment Ontario programs and systems is an asset

Note that pre-interview testing will be the first step in the hiring process for this position.

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