Job Posting 73149

Community Support Leader
March of Dimes Canada
Southern Ontario
Niagara, ON
closed 8 days ago (Fri, 23 Jul)
full time

Looking for steady, meaningful work?
Join our Community Support Services team at March of Dimes Canada. Provide daily care and support to people with disabilities and seniors in your community.

Many people need help to live in their homes – help with getting up in the morning, transferring from the bed to a chair, bathing, toileting, eating, dressing. That’s where you come in. As a member of our Community Support Services team, you will provide care and connection to people with disabilities and seniors in their individual or shared-living homes.

Because of you, people in your community will live a better quality life, with dignity. It’s a job to be proud of.

Why join March of Dimes Canada?

  • Deeply satisfying work
  • Steady employment with one of the most respected agencies in Canada
    • Full- and part-time jobs
  • A stable and supportive team of proud workers, many who have been with us for years
  • Successful employee training program
  • Competitive benefits package (including health and dental benefits for part-time staff after one year of employment and who work a minimum number of hours)
  • Pension plan (optional for part-time staff who work a minimum number of hours)
  • Paid sick time
  • Vacation time (vacation pay for part-time staff, including the option to bank time for a one-time payout)
  • Best practices protecting health and safety
  • Excellent safety record with COVID-19
  • Scheduling allows for work/life balance
  • Culturally diverse workplace

Who is March of Dimes Canada?

From our humble beginnings in 1951 as a group of mothers going door-to-door collecting dimes in support of polio research, March of Dimes Canada has grown into a national, multi-service not-for-profit organization. We work for people with disabilities and seniors, helping them with daily living, rehabilitation and employment.

What does the Community Support Services team do?

Our Community Support Services team, which is primarily funded by governments, provides essential services that enable people to live as independently as possible. Whether the disability is physical, cognitive or the result of brain injury or aging, our team of 1,600 employees assists people in their homes and communities, helping them gain a greater level of functioning and connection with others. Over the past year, the number of people we serve rose to more than 6,100 people.

This Opportunity
Full Time – Monday to Friday 4:00pm to Midnight - Community Support Leader (CSL) – Niagara Outreach starting $25.18 per hour + This position is eligible for the $3.00 per hour temporary wage enhancement from the Ontario government for hours spent directly supporting clients, approved until August 23 2021 at this time. Paid travel time and km’s reimbursement.
Duties include the following:
  • Availability requirements are: daytime hours, evenings, and every other weekend.
  • Provide leadership in the efficient and safe delivery of CSS services to consumers to consumers with disabilities
  • Lead a group of attendants in providing assistance to consumers with the non-medical activities of daily living.
  • Participate in the on-call rotation
  • Assist in the renewal and management of consumer service agreement and assist with accessing community resources for the consumers
  • Ensure the orientation, continuous goal setting, problem solving and service planning with consumers.
  • Provide on the job training to all newly hired attendants and provide ongoing leadership and coaching to all attendants.
  • Participate in quality improvement activities.
  • Display diplomacy with consumers, attendants, other service centers and agencies
  • Manage change in a constructive and positive fashion
  • Service delivery resolution and handle conflict resolution
Background / Qualifications:
  • Valid License and Reliable Vehicle is required
  • PSW certificate not required however an asset – on the job training provided. Other beneficial educational backgrounds include: PSW, Health Care Aide, OTA/PTA, Nursing, SSW, DSW
  • Current Standard First Aid and CPR Certification or willingness to obtain
  • Minimum two years of experience in Human Services field, working for people with physical disabilities considered an asset
  • Ability to lead and train staff
  • Demonstrated conflict resolution and problem solving skills
  • A team player that has the ability to accept responsibility, and to cooperate and communicate with others to accomplish goals
  • Knowledge of and abilities in transferring, lifting, bowel and bladder routines and other attendant care duties
  • Knowledge of issues concerning physical disabilities
  • Knowledge of behaviour management principles
  • Knowledge of Health & Safety legislation
  • General understanding of computer hardware and software
  • Proven consistency in work performance, including reliability and flexibility
  • Ability to work varied shifts (shift coverage and will work every other weekend)
  • Physical Demands Self Analysis Required upon hire
If you are interested in transforming the quality of life for people with disabilities and seniors, please submit your resume in confidence to: Sarah Christiansen at  by July 23, 2021.


March of Dimes Canada is committed to a workforce that is reflective of the diverse populations that we serve. We welcome applications from qualified individuals from all backgrounds. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), and accessibility standards across Canada, March of Dimes Canada will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require any accommodations, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable and accessible.

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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