Job Posting 73170

Senior Improvement Lead (Health Policy)
Healthcare Excellence Canada
Ottawa area
closed 15 days ago (Thu, 22 Jul)
full time  •  $81,600 - $102,000

Location: Our head office is located in Ottawa, Ontario, however we welcome remote work outside Ottawa or a blend of onsite/work from home if the candidate is from the Ottawa area. Note that all staff are currently working from home and no travel is permitted. We are continually reassessing during the pandemic.


The Health Policy portfolio catalyzes policy improvements in health systems by supporting health leaders and systems to navigate through complex problems using a variety of methods. The Health Policy team works with HEC programs and collaboratives to develop internal capacity and knowledge about applying a policy lens to program work, in order to identify policy enablers and barriers, as well as potential opportunities to support policy change. As a support service internally and to governments and other health systems stakeholders, the team supports policy intervention processes on identified issues, by using products like: policy briefings, environmental scans, policy labs, and policy roundtable dialogues on priority policy topics that support HEC’s operational plan and/or have been identified through policy consultations with stakeholders.

Your core responsibilities would include:

  • Designing key activities/deliverables and outputs for HEC Programs/Initiatives.
  • Managing programs and leading internal teams to help HEC to advance mandate and goals.
  • Undertaking and providing oversight to evaluation and performance measurement of programs for new opportunities and future planning.
  • Accountability for program budget and external contracts.
  • Developing and nurturing relationships with diverse partners including health system leaders, First Nations, Inuit and Métis, patients, families, and caregivers and other people with lived experience.

Education and experience you will need to have:


  • Master’s degree or equivalent in healthcare improvement, health policy, public administration, public health, epidemiology, health policy, nursing or community health, or a combination of experience and education.
  • Minimum five (5) years of progressive experience in a similar function, including at least three (3) years in a supervisory/management role, preferably in a healthcare delivery organization or a not-for-profit organization.
  • A demonstrated ability working in health and healthcare, particularly healthcare quality improvement.
  • Highly developed project management skills combined with the ability to effectively meet deadlines involving collaborative efforts.
  • Extensive knowledge of evaluation strategies and measurement approaches for healthcare improvement.
  • Demonstrated ability to translate clinical and quality improvement knowledge into useful tools that facilitate healthcare improvement implementation.
  • Demonstrated ability to engage meaningfully with First Nations, Inuit and Métis governments, organizations and communities (NIH portfolio only).
  • Experience working with First Nations, Inuit and Métis principles/protocols/processes regarding protection of traditional knowledge, data governance and communication (NIH portfolio only).


And even better if…

  • You have a familiarity with professional associations and not-for-profit organizations in the healthcare field.
  • You are bilingual in English and French (English and French communications at Advanced “C” level).
  • You have advanced competencies in analysis, issues management, system-wide thinking, finance, and human resources management skills.
  • You have the ability to operate within an organization’s formal and informal structures, build allies and relationships across the organization, and use allies to build consensus and create results.
  • You have complex problem-solving skills requiring probing for information to determine nature of problem; developing solutions; comprehending complex information.
  • You have advanced computer and software skills including word-processing, spreadsheet, presentation, electronic mail, databases and calendaring.


You will be a great fit for this role if you have:

  • Strong interpersonal, verbal and written communications, negotiation, consultation and presentation skills.
  • Self-motivation and a desire to contribute to the success of a healthcare improvement organization.
  • Organizational skill and attention to detail.
  • A strong teamwork orientation and flexibility to ensure that effective consultation occurs and to support healthcare improvement work.


Healthcare Excellence Canada (HEC) is an equal opportunity employer and is committed to the principles of Employment Equity. We encourage applications from all qualified individuals, including visible minorities, Indigenous persons, and persons with disabilities. We thank all applicants for their interest; only those selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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