Manager of Overdose Prevention & Peer Support Services
Sources Community Resources Society Vancouver & Lower Mainland
closes in 9 days (Sun, 15 Aug) full time
July 14, 2021| EXTERNAL/INTERNAL JOB POSTING
COMPETITION NO. 21-069
Position: Manager of Overdose Prevention and Peer Support Services
Location: Peace Arch Hospital Russel St. Annex/White Rock Mental Health and Substance Use Services
Hours: __35 hours/week, Full Time Permanent, Weekend and evening work required (specific schedule to be negotiated), On call availability required
We are looking for a Manager to join our Sources Overdose Prevention and Peer Support Services team! This individual must be compassionate, engaging and self-aware.
Sources is a community-based non-profit organization that has been providing help, encouragement, and hope for individuals and families in White Rock, Surrey, Delta, Langley, and Prince George for 40 years. We serve 40,000 individuals yearly and that is all owing to our dedicated team. We provide services such as food banks, counselling, employment services, and community living programs. At Sources we value respect and collaboration as we are all striving to promote the same mission—social wellness for our community.
Sources Overdose Prevention and Peer Support Services
Reporting to the Director of Personal and Family Counselling and Support, the Manager of Overdose Prevention and Peer Support Services is a permanent employee of Sources Community Resources, developing program, hiring and training staff, and managing the provision of harm reduction supports, supplies and information to people who use substances.
The Manager of Overdose Prevention and Peer Support Services will have the opportunity to bring two new programs to the White Rock/South Surrey community that will make a difference in saving lives and providing connection to people who have experienced significant vulnerability and marginalization. The manager develops, implements, monitors, and evaluates the program policies, procedures and practices of both the Overdose Prevention Services in collaboration with Fraser Health and the Peer Support Network and Outreach Services. The manager is responsible for hiring dismissal, discipline, and performance evaluation of direct services staff. The position also provides support and direction for program support workers, ensuring that program mandate, policies and procedures are followed. The Manager promotes the interests of people who use substances to enhance access to the support of peers, health care and social services.
The Manager of Overdose Prevention and Peer Support Services is responsible for recruitment and support of staff serving the OPS site on Peace Arch Hospital campus as well as the recruitment and support of a Peer Coordinator who will then recruit and support a peer, honorarium-based team to provide Peer Support and Outreach to the WR/SS community. The manager works closely with other Sources programs and services in White Rock/South Surrey community and will work particularly closely with members of Sources Operations and administrative staff.
Oversee and participate in the daily operations of both the Overdose Prevention Services and Peer Support Network and Outreach Services.
In consultation with the Tides of Change Overdose Community Action Team and Fraser Health Harm Reduction Manager develop a draft program framework for the Overdose Prevention, Harm Reduction and Peer Support services in White Rock.
Once the program frameworks are approved, ensure that the framework guides overdose prevention, harm reduction and peer support activities and program interface within Sources, Fraser Health and the community of White Rock/South Surrey.
Perform scheduling functions for both programs, including ensuring staff and peer shifts are filled, approving payroll and maintaining and submitting all information to ensure honorarium payments are processed and accounted for
Work with service partners and other external service providers to ensure the programs are relevant, coordinated and integrated with the larger continuums of care, including integration between the OPS and the Peer Support Network
Promote the interest of drug users and the program with systems of care, external service partners, and community resources.
When necessary will need to perform job duties of the onsite OPS Coordinator and the Peer Coordinator
Peer Support Network and Outreach Responsibilities:
Hiring the Peer Coordinator who will facilitate the Peer Support Network Meetings and lead the Peer Outreach Team to distribute food and harm reduction supplies and connect with people using substances in the community
Support the Peer Coordinator to effectively recruit and engaging People With Lived/Living Experience (PWLLE) to serve as Peers on the Outreach Team and the Peer Support Network Meetings
Securing and organizing supplies to distribute to people experiencing homelessness (clothing, hygiene supplies, etc.)
Developing the Peer Support Network program
Developing and Implementing the Peer Outreach Services activities and operations
Liaising with the Tides of Change Community Action Team
Liaising with other Peer Support Networks in neighbouring communities to ensure connection and collaboration
Coordinate training for Peers on harm reduction strategies, destigmatizing language, peer engagement
Coordinate with other organizations that provide space for peer support meetings and as a hub for the outreach team.
Provide oversight, support and coaching to the peer team.
Perform scheduling functions, including ensuring staff and peer shifts are filled, approving payroll and maintaining and submitting all information to ensure honorarium payments are processed and accounted for.
Overdose Prevention Services Responsibilities:
Hiring permanent and casual staff for the Overdose Prevention Services program.
Liaising with Fraser Health Mental Health and Substance Use for the coordination of OPS services at the White Rock MHSU site
Ensures cleanliness of the drop-in space and OD prevention room
Ensures sharps are disposed of in a safe and correct manner
Ensuring the provision of Overdose prevention education and First Aid Response for clients using substances within the Overdose Prevention Site
Provide Naloxone training to staff
Responsible for Harm reduction supplies distribution and pick-up and disposal of used harm reduction supplies
Provide education to staff and peers regarding safer substance use and safer sex, HIV, Hepatitis C and STI’s
Ensure that effective quality/risk management activities are developed, implemented, and evaluated in the assigned area.
Establish and maintain effective working relationships with Sources and Tides of Change Community Action Team colleagues including all levels of management, governmental officials, clients and the public.
Ensure the workplace meets all health and safety guidelines and regulations by implementing and overseeing the organizational health and safety program at the work site.
Collecting and reporting data on program activities and outcomes to provide to the BC CDC, Tides of Change Project Coordinator and Sources Director of Personal and Family Counselling and Support
Perform other related duties as assigned.
Ability to work efficiently and with minimal supervision
Client-centred care that empowers and motivates the client
Adaptability in ambiguous situations
Case management including record keeping, report writing and statistics
Ability to work with a team
Ability to network and interact with other service providers and allied colleagues
Sensitivity in a culturally diverse environment
Understanding and compassionate spirit in supporting peers
Destigmatizing language and practices
Trauma and Resilience Informed Practice
Cultural Safety and Humility awareness
Many forms of education and experience are valued, including volunteering and lived experience of mental health challenges / substance use/ homelessness;
Bachelor’s Degree preferred with a minimum of a Diploma in the social/human sciences, addictions or in law/justice.
Preference will be given to those who have post-secondary education and training relevant to the social service field. Alternately, pursuit of certification in social work, counseling, criminal justice or a related field, or the equivalent combination of education and experience will be considered for this position.
Effectively utilize Office suite including Excel, Word, Outlook and central data systems
Proven communication and conflict resolution skills
Strong organizational and problem solving skills
Demonstrated knowledge of social justice, health promotion and public health approaches and models of social support and health care
Effectively communicate professionally, verbally and written in English
Demonstrated ability to establish rapport with diverse range of cliental including individuals who are actively using substances and living with significant health and behavioral challenges
Demonstrated understanding of the importance and role of people who use drugs in the development, delivery and evaluation of services intended to benefit them
Current Food Safe certificate (Training may be accessed through Sources)
Standard First Aid and CPR (Training may be accessed through Sources)
Overdose Prevention, Recognition and Response Training, including Naloxone Administration
Non-violent Crisis Intervention Training (Training may be accessed through Sources)
Criminal Records check through the Ministry of Public Safety and Solicitor General Criminal Records Review Program Valid Class 5 BC Driver's License and driver's abstract
Start Date: Anticipated for September 7, 2021
100% employer paid coverage for extended health and dental
Long term disability, life insurance, critical illness insurance, accidental death & dismemberment coverage
Employee & Family Assistance plan
Generous paid time off, starting at 3 weeks
Closing Date: August 15, 2021, Internal candidates will be contacted by August 19, 2021
How to apply: Please email your cover letter and resume to George Passmore, Director of Personal and Family Counselling and Support at . Please include where you saw this job posting in your email. Thank you.
How to Apply
Please make sure that you quote job code 21-069 in your application and mention that you saw this posting on WorkInNonProfits.ca.
Contact Details George Passmore
Sources Community Resources Society, 882 Maple Street, White Rock, BC
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