Job Posting 73291

Training and Quality Assurance Coordinator
Queens University
Eastern Ontario
closed 4 days ago (Tue, 27 Jul)
full time

Reporting to the University Veterinarian/Director, Animal Care Services, the Training and Quality Assurance Coordinator is responsible for supporting the learning and development of Queen’s research community through the planning, administration, and delivery of training programs and services related to the regulations and ethics pertaining to animal use in science as well as the principles of laboratory animal science.  The Coordinator is also responsible for administering the processes for the Quality Assurance Program (QAP), including assessments, documentation and reporting to the University Animal Care Committee. The Quality Assurance Program ensures that animal use in science at Queen’s University is conducted as approved by the University Animal Care Committee (UACC) and in compliance with approved Policies, Standard Operating Procedures and guidelines. This position implements new initiatives approved by the UACC and University Veterinarian/Director, Animal Care Services in the instruction of fundamental techniques to principal investigators, post-doctoral fellows, research staff, graduate and undergraduate students  in compliance with University and  Canadian Council on Animal Care (CCAC) policies and guidelines.



  • Coordinate and oversee the delivery of online courses for all mandatory theoretical courses through OnQ in accordance with the UACC Policy on Animal User Training.
  • Conduct established practical training workshops covering a variety of procedures in animal handling, restraint, common procedures, anesthesia/analgesia, and survival surgery, including instruction on but not limited to, rodents.
  • Review and assess the competence of personnel who participate in practical workshops using a standardized rubric and checklist, communicating the outcome to the trainee as well as the Principal Investigator. Schedule and administer follow-up competency reviews as required to assess continued performance following workshops.
  • Register participants in training workshops and schedule practical training sessions. Arrange animals and materials. Prepare and update training materials for theoretical training and practical workshops.
  • Enter, update, and maintain training records using a computerized database system, coordinate training workshop summary communications to trainees and generate reports as required.
  • Under the guidance and approval of the University Veterinarian and UACC, develop new theoretical and/or practical training sessions in accordance with CCAC Guidelines. New course content development would typically be related to additional species or new techniques.
  • Under the guidance of the University Veterinarian/Director, Animal Care Services, the UACC Chair and the UACC, conduct the Quality Assurance Program (QAP) Assessments in accordance with the UACC Policy on the Oversight of Animals in Science. This includes recording deficiencies as categorized by the UACC, reporting QAP outcomes to the UACC, drafting conclusion letters, overseeing information and communication flow with Principal Investigators (PI) and their research staff, and arranging follow up assessments as required to comply with UACC policies and best practice.
  • Coordinate UACC reporting and documentation processes, including maintaining QAP records and generate trend reports as required.
  • Through attendance at continuing education opportunities, ensure that techniques and procedures taught in laboratory animal sessions are continually refined.
  • Under the guidance of the University Veterinarian and UACC, develop, maintain and update relevant Standard Operating Procedures policies in accordance with CCAC Guidelines and Policies.
  • Acts as the primary point of contact for enquiries regarding Animal User Training for the university.
  • Respects diversity and promotes inclusion in the workplace.
  • Perform other duties as required.


  • Completion of a three-year community college program in veterinary science, combined with five years experience in working with multiple laboratory animal species used in research.
  • Previous experience in delivering training workshops and programs.
  • Experience in teaching adult education courses would be an asset.
  • CALAS certification at the RLAT level would be an asset.
  • Consideration will be given to an equivalent combination of education and experience.


  • Familiarity with common research techniques used in laboratory animals
  • Proficiency in and knowledge of surgical and anaesthetic equipment, procedures and post-operative care
  • Familiarity with Canadian Council on Animal Care guidelines
  • Advanced computer skills, specifically, Microsoft Office Suite, database applications, and instructional presentation methods including power point, OnQ, and videos. Familiarity with online protocol management tools an asset.
  • Ability to work independently and as a team member to complete tasks with little or no supervision.
  • Effective organizational skills to coordinate multiple priorities / work initiatives effectively, with demonstrated ability to meet time-sensitive deadlines.
  • Excellent communication skills, both written and verbal, and presentation/facilitation skills with the ability to deliver content in front of an audience.
  • Excellent interpersonal skills to work with students, staff, researchers, veterinary and animal care staff.
  • Critical observational skills to determine competency of animal users and compliance level of animal users at Queen’s University.
  • Well developed analytical skills with an ability to provide recommendations and/or determine plans of action.


  • Determines the need for the animal care and use program to offer new courses and workshops based on observations of research staff knowledge, skills and awareness of CCAC guidelines.
  • Assess competency to determine whether animal users have the skills to carry out approved procedures with animals; recommend further training as appropriate.
  • Decides the most appropriate way to address and resolve issues regarding scheduling, training and participant skill development.
  • Makes recommendations on training workshops and course content based on CCAC Guidelines to support program improvement.
  • In conjunction with the University Veterinarian and Chair, Animal Care Committee, determine Quality Assurance assessment outcomes.
  • Assess current course offerings to determine need for additional species-specific programs, and/or new techniques not currently covered in existing workshops.
  • Interpret CCAC guidelines on training in animal use and their application.
  • Interpret CCAC guidelines on Post-Approval Guidelines.

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