Job Posting 73371

Program Coordinator
The Salvation Army - Ellen Osler Home
Southern Ontario
Dundas, ON
closes in 29 days (Wed, 25 Aug)
full time - term / contract  •  $46,758 - $58,448 per annum

This is a temporary, full-time position based on 40 hours per week.  The work schedule is determined in consultation with your supervisor and may vary according to requirements of responsibility.  Applicable shifts include a ½ hour unpaid meal break. The facility is in operation 24 hours a day, 7 days a week, 365 days of the year.


Ellen Osler Home is a Community Residential Facility (CRF) for federally sentenced female identified parolees as they work towards community reintegration. Reporting to the Regional Director of Programs, the Program Coordinator provides day-to-day supervision of front-line program staff, ensuring effective teamwork, high standards of work quality and customer service to meet the needs of clients, community, and funders.


Shifts: Monday – Friday 10:00 AM – 6:30 PM

Start Date (tentative): August 1, 2021

End Date (tentative): September 1, 2022


Interested applicants must respond in writing with a cover letter and resume.

We thank all applicants, however, only those candidates to be interviewed will be contacted.


The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.  Each position contributes to the mission of The Salvation Army.


The Salvation Army Canada and Bermuda has four core values:

Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.




Program Responsibilities:

  • Provide oversight and supervision of front-line staff and the day-to-day operations.
  • Oversee the delivery of Case Management services.
  • Demonstrate an understanding of the psychological and social dynamics of working with individuals who have diverse needs and interests.
  • Ensure all documentation and records are completed in an organized and timely manner.
  • Liaise with community resources and encourage community involvement. 
  • Evaluate outcomes and overall program effectiveness.
  • Chair daily shift changes meetings to ensure proper transmission of information.
  • Comply with all Correction Services Canada (CSC) operating standards and contractual agreements.
  • Maintain information in strict confidence and according to Protected B and PHIPA standards.   
  • Participate in management rotational on-call schedule.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             


Human Resources:

  • Hire, orientate, train, evaluate, reward and discipline in consultation with the Executive Director.
  • Ensure that employee files are up to date and stored in a secure area.
  • Assist the Executive Director or designate in scheduling and chairing staff meetings. 
  • Identify staff training requirements and make recommendations regarding staff development.


Health and Safety:

  • Provide support and supervision of staff and assist with crisis intervention.
  • Responsible for assisting in client emergencies and report all incidents to the Executive Director.
  • Responsible to work in compliance with the Ontario Health & Safety Acts and Regulations.
  • Ensure that proper procedures are followed in the event of a workplace injury or illness.
  • Ensure that staff are aware of emergency procedures and are prepared to implement them.



  • Completed a post-secondary University Degree in social work or equivalent education. 
  • Minimum of three (3) years of prior related experience in a residential setting. 
  • Minimum of two (2) years of prior related experience in supervision of staff.                                                                                  
  • Alternative combinations of education and experience may be considered.
  • Support of mission and purpose of The Salvation Army in Canada.
  • Valid Ontario Class “G” Driver’s License.
  • Non-Violent Crisis Intervention Certification and CPR/First Aid Certification or willing to obtain.
  • Background Check with vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion.


The Salvation Army will accommodate candidates as required under applicable human rights legislation.

If you require a disability-related accommodation during this process, please inform us of your requirements.


Internal Applicants, please advise Department Heads of your intentions prior to submitting your application

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