Job Posting 73377

Pacific Community Resources
Fraser Valley
Fraser Region
closed yesterday (Fri, 30 Jul)
full time

Surrey Substance Use and Mental Health – Fraser Region

Regular Full Time (35 hours/week) (Manager 2) 

PCRS is a long-standing, award-winning not-for-profit that serves the most vulnerable people in the Province of B.C. We believe that helping the most marginalized individuals and families will raise the health and well-being of the communities we serve. Our vision is to see everyone thriving in strong, healthy communities, and our mission is to inspire healthy and inclusive communities through leadership and collaboration. We value advocacy, diversity and inclusion, empowerment, service excellence, stewardship, and well-being. We have been recognized for placing a high value on work-life balance. Our Employee Family Assistance Program has a full preventative health program including nutrition awareness, stress reduction, and tools to assist our staff with maintaining a work-life balance. We take care of our people who take care of the people we serve.

Position Summary:

The manager aims to carry out the strategic objectives of PCRS to ensure the provision of effective and efficient services to our participants. As a leadership team member, the manager fosters and influences the agency’s relationships with funders and maintains broad external contacts. This position requires a clinical or hospital background, a sound understanding of the roots of addiction, trauma-informed care, adolescent development, service operations and management, applicable legislation, staff leadership, advocacy, team building, contract management, culture sensitivity, and service evaluation.


The manager is responsible for the oversight of five programs. A three-bed youth mental health treatment facility; a clinical substance use program, a substance use outreach program and a prevention program. Programs are spread between Surrey, Tri-cities, Maple Ridge, Aldergrove, Langley, Delta, Tsawwassen and Chilliwack. The manager provides the clinical knowledge to support staff and  contract management and plan and implement therapeutic interventions.  The manager will have excellent working relationships and connections with MCFD and Fraser Health and understand the needs for substance use and mental health in the region.

Primary Duties:

  • Implement and evaluate the Agency Operational
  • Ensure overall operations, quality assurance and service delivery; implement and administer contracts; monitor, report, and assess service performance related to meeting contract outcomes.
  • Work within applicable Act/Regulations and roles of government and funders. Identify, address and resolve issues related to policy, service provision, and facilities where applicable
  • Communicate effectively with coworkers and supervisors, and participate in the leadership team and team
  • Maintain effective and appropriate relationships with funders, partner service delivery organizations, government officials, volunteers, and community
  • Participate on committees, working groups, and associations; and develop community networks relevant to managed

Academic and Job Experience Required:

Master’s or bachelor’s degree in a relevant discipline, combined with at least five (5) years experience in a leadership/manager position directly responsible for substance use programming. An equivalent combination of education and clinical or hospital experience will also be considered.

Basic Requirements:

  • Criminal record check including the vulnerable sector
  • Due to the geographic locations of the program, use of own vehicle required (Mileage is paid)
  • Driver’s abstract

Desired Requirements:

  • Demonstrated experience in leading a youth mental health treatment facility and meeting H. licensing.
  • Demonstrated experience in program management, staff leadership, supervision, fiscal management, and
  • Thorough knowledge of relevant government legislation.
  • Effective team building and mentoring
  • Strong verbal, interpersonal, presentation, and written communication
  • A sound understanding of addictions, mental health, and trauma-informed


 Director of Operations, Fraser South Region

Salary Range:     $42.14/hour – $48.15/hour, Plus term benefit package (100% employer-paid)

Closing Date:      July 30, 2021, at 4:00 p.m.

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“PCRS fosters an environment that ensures a sense of belonging, dignity, and respect. We welcome applications from persons with diverse backgrounds and all abilities.”


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