Job Posting 73398

Program Manager
Progressive Housing Society
Vancouver & Lower Mainland
closes in 20 days (Thu, 19 Aug)
full time - term / contract

We are very excited to report that we are expanding our operations again!

 

We have recently created the Program Manager – Isolation Centre to provide much needed daily operations management for our Isolation Centre. Our Isolation Centre is the location where we provide much needed care and support to those individuals in our other programs who are exhibiting COVID symptoms. 

 

This is a great opportunity for a passionate, dedicated individual who has a minimum of 5 years of experience working with vulnerable adult populations as well as a minimum of 3 years supervising staff within a similar environment.

You will also have the opportunity to make a real difference in the lives of vulnerable people. As the world grapples with COVID 19, Progressive Housing Society is stepping up to safely support people, following the prevention and mitigation direction from health authorities as this situation evolves. Our homeless individuals are some of the most at-risk and in need of the help of supportive, committed staff.

 

EMPLOYEE CATEGORY: Exempt Temporary Full-Time (7 month term)

 

SALARY RANGE: TBD

 

NUMBER OF VACANCIES: one (1) vacancy

 

HOURS OF WORK: Monday to Friday, 8:30 a.m. - 4:30 p.m., with some flexibility to meet program needs (evenings, weekends, etc.).

 

QUALIFICATIONS

  • Master’s Degree in Social Work, Psychology, or other related field preferred; may consider equivalent combination of education and experience.
  • Five (5) years experience working with vulnerable adult populations including those affected with mental illness and other complex health conditions and homelessness with preference given to those who have worked directly in a shelter environment.
  • Minimum of three (3) years front line supervisory experience in a similar environment overseeing teams larger than 10 staff members or a demonstrated excellence in leadership combined with extensive experience in combination with education.
  • Expertise in Housing First, Trauma Informed Care, and Harm Reduction Principles and Best Practices.
  • Proficient property/operations management, WorkSafe BC, OH&S, and COVID protocols.
  • Valid Class 5 Driver’s License and access to a personal vehicle for business related purposes.
  • Standard First Aid & CPR as well as Non-Violent Crisis Intervention (NVCI) Training.
  • Successful clearance of a criminal record check.

SKILLS AND ABILITIES

  • Well-demonstrated written, oral and high-level communication skills.
  • Ability to create and maintain a team approach to program delivery.
  • Demonstrated expertise in dealing successfully with persons with complex care needs.
  • Strong background and working knowledge of psychosocial rehabilitation processes.
  • In-depth understanding of administrative functions; budget preparation and financial management.
  • Proficient in computer skills, including the use of Microsoft Office.
  • Extensive experience and demonstrated success in time management, problem solving, conflict resolution and consensus building.
  • Ability to lead, coach, train and mentor staff and clients to achieve to the best of their abilities.
  • Demonstrated ability to establish and maintain constructive working relationships with tenants, community groups, government agencies and the public.
  • Good problem-solving skills and ability to manage multiple projects.
  • Demonstrated ability to take action in a crisis management environment.
  • Ability to prioritize and meet tight deadlines in a dynamic environment.

KEY DUTIES AND RESPONSIBILITIES

1. OVERSEES THE DAY TO DAY OPERATIONS OF ASSIGNED PROGRAMS, TO ENSURE CLIENTS NEEDS ARE MET APPROPRIATELY BY:

- Planning, organizing, directing, and administering the provision of the new 24/7 Isolation Centre 

- Overseeing the daily operations of the program, staffing and personnel, and ensuring that program delivery is consistent with the policies, procedures, and Mission Statement of Progressive Housing Society.

- Performing assessments and coordinating the placement of clients referred in accordance with the referral and intake processes.

- Modelling effective rapport-building and client support through principles of harm reduction, trauma-informed practice, person-centred planning, respectful boundary setting, and diversity/inclusiveness.

- Delivering staff orientation and professional development.

2. PARTICIPATES AS A MEMBER OF THE SOCIETY LEADERSHIP TEAM AND ENSURES SERVICES AND FACILITIES ARE EFFECTIVE AND CONSISTENT WITH THE AGENCY MANDATE, PHILOSOPHY, CONTRACTUAL, BUDGETARY AND LEGISLATIVE REQUIREMENTS BY:

- Assessing and resolving operational issues and policies.

- Ensuring compliance of WorkSafeBC, OH&S, and Health regulations.

- Establishing and maintaining relationships with members of the Leadership team, individuals using the services, advocates, consumer family members, volunteers, community groups, staff and the general public.

- Responding to evolving political changes and environmental landscape with professional acumen.

3. SUPPORTS THE LONG-TERM FINANCIAL VIABILITY OF THE ORGANIZATION WITHIN AN ENVIRONMENT OF FISCAL AND PROGRAM ACCOUNTABILITY BY:

- Managing the operating budget for delegated programs and making recommendations of budget needs.

- Supervising expenditures to ensure actual costs match budget.

- Preparing statistics for reporting on performance and spending to funders.

4. ENSURES THAT ACCURATE PROGRAM AND CLIENT RECORDS ARE MAINTAINED IN A COMPLETE, USEFUL AND CONFIDENTIAL MANNER BY:

- Developing standards for documentation and ensuring compliance to reporting guidelines using mandated systems (HIFIS).

- Monitoring staff to ensure compliance to those standards.

5. ENSURES THAT APPROPRIATE SYSTEMS ARE IN PLACE TO SUPPORT AND MAINTAIN THE AGENCY PROGRAMS BY:

- Conducting quality assurance reviews and reporting any concerns, issues or barriers.

- Discussing problem situations, attendance at special case conferences and client discharge meetings.

- Developing, implementing, and evaluating program policies, practices and procedures.

- Establishing and ensuring all professional, licensing or other accreditation requirements are in place to satisfy legal, regulatory and other requirements.

6. OTHER RELATED DUTIES

- May perform direct service duties as needed, including providing after-hours coverage, working evenings and weekends, supervising volunteers, networking and liaising with stakeholders, responding to urgent requests, providing coverage to other managers during absence and other appropriate management level responsibilities as required and directed by the Directors.

 

CLOSING DATE: Ongoing until filled

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

Thanks for looking on WorkInNonProfits.ca and good luck with your job search!