Catholic Family Services of Hamilton (CFS) is a nonprofit, multi-service agency providing counselling, case management, education and support to families, couples and individuals living in Hamilton, Halton and the surrounding area. We offer a warm, collaborative, and mission-focused work environment that will provide you with the opportunity to have a lasting, positive impact on your community.
The APSW’s role is to support adult developmentally disabled individuals (18 years and older) who are living on their own to live as independently, safely, and securely as possible in the community.
As a Case Manager, you will complete comprehensive and holistic assessments of an individual’s needs and capacities, and in partnership with the individual, develop an Individual Service Plan addressing both short- and long-term needs.
You are knowledgeable on available community resources and referral processes in order to link individuals with services which they may choose most suitable for themselves. You provide continued support to ensure service is adequate and appropriate to their needs, and advocate for individuals to help them access and maintain needed services and supports. Your goal is to support the individual and related family/caregiver needs.
You thrive in managing crisis situations, where there has been a drastic change in support needs, coordinating resources, and working with other service providers ensuring appropriate and ongoing services are in place and providing emotional support and guidance as needed.
This position requires a highly motivated and self-directed professional with a BSW or college diploma related to health and social services and 3 years of experience in adult developmental services sector or mental health.
You have outstanding communication skills, active listening skills and clear understanding of confidentiality and professional boundaries. You excel in judgement, professional standards, empathy and being an effective team player. You are proficient at timely and accurate documentation using electronic charting software and managing reports and statistical information. You are required to travel off-site to community locations using your own vehicle and transporting clients as needed.
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