Job Posting 73827

Engagement Coordinator
AMSSA (Affiliation of Multicultural Society and Service Agencies of BC)
Vancouver & Lower Mainland
closes in 11 days (Thu, 30 Sep)
full time - term / contract  •  $ 29/ hour – eligible for benefits after three months






Position:                      Engagement Coordinator


Purpose:                     Provide settlement and integration sector supports to IRCC-funded service providers. Enhance the capacity of the settlement sector to deliver settlement and integration programs effectively by creating and promoting capacity-building resources and trainings. The Engagement Coordinator supports meetings and events, produces resources for and maintains connections with BC service providers.


Reports to:                  Settlement and Integration Program Manager


Hours & location:        35 hours per week – combination of working from home and working from AMSSA’s office location at 4445 Norfolk Street, Burnaby, BC


Salary:                         $ 29/ hour – eligible for benefits after three months


Classification:              Full-Time Contract; August 30, 2021 – March 31, 2022 with the possibility of an extension pending funding


How to apply:              Please send your cover letter and resume to Sabrina Dumitra, Settlement and Integration Program Manager at .  

Resumes will be reviewed starting August 30, 2021 but the posting will remain open until the position is filled and will be closed without notice.

Only short-listed applicants will be contacted.




AMSSA is a unique province-wide association that strengthens over 80 member agencies as well as hundreds of community stakeholder agencies who serve immigrants and newcomers, and build culturally inclusive communities, with the knowledge, resources and support they need to fulfill their mandates.


  • We value EQUITYand strive to be the catalyst for change which disrupts systems promoting racial and social injustice.
  • We value INCLUSIVENESSand work with our members and stakeholders to place voices that have been marginalized in positions of influence, creating space for all perspectives.
  • We value INTEGRITY, striving to always work to the highest standards, encouraging innovation, risk taking and leadership; we are always open to new thoughts and maintain accountability in our work.
  • We value DIVERSITY, recognizing our own individual biases and engaging members and stakeholders in meaningful ways that promotes inclusion of all voices and perspectives.
  • We value MUTUAL RESPECTby respecting what everyone has to offer within their own context of life experiences, opening our hearts and minds to always listening and learning.
  • We value COLLABORATION, engaging in equitable partnerships, mindfully exploring old and new ideas to advance the work of AMSSA and our members.
  • We value SUSTAINABLE TRANSFORMATION, engaging in continuous individual and organizational reflection and collaboration to build capacity and integrate what we learn into our culture and infrastructure.




  • Consult with the Settlement and Integration Program Manager to develop, facilitate and support meetings, workshops, events, and resources that support the settlement and integration sector.
  • Liaise with Settlement Workers in Schools (SWIS) Advisory Committee members to inform of the needs and realities of SWIS service providers.
  • Liaise with the Smaller Centre Advisory Committee members to inform of the needs and realities of smaller centre service providers.
  • Coordinates and supports the logistics of Advisory Committee meetings, workshops, and other AMSSA events (meetings, webinars, talks and conferences).
  • Research, understand and organize solutions to and supports for the current and evolving needs of the settlement and integration sector.
  • Support in the research and writing of policy background documents and position papers for internal and external purposes.
  • Write and prepare work plans, agendas, production schedules, evaluation surveys, reports, slide presentations and other documents to be used for meetings, events and resources.
  • Maintain updated lists of SWIS and Smaller Centre service provider contact information and their services.
  • Take minutes for the SWIS and Smaller Centre Advisory Committee meetings and other sector capacity-building events and support the development of the reports.
  • Support with creating and writing the content for online learning courses/modules as well as creating slide presentations.
  • Support in curating and organizing of weekly Settlement Net content as needed.
  • Participate in external working groups as relevant to AMSSA and the settlement and integration sector.
  • Work with the AMSSA team on additional and emerging projects as required.



  • University degree (graduate or undergraduate degree) in a relevant discipline, 3-5 years of experience; or a combination of education, training, and experience that is relevant to the field of work.
  • In-depth critical understanding of theoretical approaches to immigration and migration including: multiculturalism, diversity, social inclusion and social sustainability
  • Demonstrated program and project planning, development and coordination skills.
  • Demonstrated experience working with and leading committees, working groups through effective group facilitation.
  • Demonstrated experience in communications to inform stakeholders about activities.
  • Ability to guide and influence others toward active, positive participation.
  • Exceptional research skills and creativity in developing learning materials.
  • Experience in meeting and virtual event planning including working with Zoom and webinar platforms.
  • Build collaborative working relationships with service providers, stakeholders, and AMSSA team.
  • Ability to develop surveys then collect, analyze and report on results.
  • Capacity to research, review and assess various information sources including product information, academic articles, policy descriptions, legal information, media articles, sectoral materials and other related information sources.
  • Demonstrate the ability to write, proofread and edit reports, minutes, communication materials, proposals and funder reports.
  • Ability to organize, prioritize, synthesize, and adapt information to various audiences.
  • Critical understanding of discourses that relate to immigration, settlement, service delivery and management, policy and legal environments.
  • Demonstrated experience in communications to inform stakeholders about activities.
  • Detail oriented, highly organized and able to respond quickly to new or changing work demands.
  • Excellent written and verbal communication skills.
  • Excellent active listening and interpersonal communication skills.
  • Excellent time and resource management techniques.
  • Computer literacy in Microsoft Office and database management tools.

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