Job Posting 74370

Coordinator, Technical Services
Artscape
Toronto Metro area
closed 3 days ago (Fri, 24 Sep)
full time  •  Salary Range: $41,300 to $55,880 Hiring Range: $41,300 to $48,590

Position Summary: 

Reporting to the Senior Manager, Event Operations, and working very closely with the APEV Sales and Logistics departments, the Technical Services Coordinator works across the Artscape Performance and Event Venues portfolio to deliver high-quality, customer-focused technical services to internal and external stakeholders, including APEV clients and colleagues.

 

Major Responsibilities:

Service Delivery

  • Responsible for the day-to-day technical coordination for Daniels Spectrum, Artscape Sandbox and Artscape Wychwood Barns and will require movement to work onsite at multiple Artscape locations.
  • Coordinates delivery of high-quality event technical services in line with Artscape organizational policies and provincial and federal legislation. 
  • Consults with and advises clients to determine and document technical requirements for events in multiple spaces, ensuring client expectations are managed in a polite and professional manner in line with organizational policies.  
  • Reviews event ground plans to ensure compliance with building and fire codes and health and safety policies.   
  • Liaises with suppliers for supplemental event equipment estimates, rentals, shipping and receiving and payments.   
  • Coordinates and facilitates equipment transport between venues as needed.  
  • Schedules technical staff in accordance with Employment Standards and Collective Agreements, ensuring that client needs are met. 
  • Reviews event ground plans to ensure compliance with building and fire codes and health and safety policies.   
  • Liaises with suppliers for supplemental event equipment estimates, rentals, shipping and receiving and payments.   
  • Coordinates and facilitates equipment transport between venues as needed.  
  • Schedules technical staff in accordance with Employment Standards and Collective Agreements, ensuring that client needs are met. 
  • Supports the Manager, Event Staff with part-time staff emergencies by providing coverage after-hours and over weekends. 
  • Reviews and provides first-level approval of hours worked by part-time technical staff for payroll purposes.

Client/Stakeholder Relationships

  • Consults with and advises clients to determine and document technical requirements for events in multiple spaces, ensuring client expectations are managed in a polite and professional manner in line with organizational policies.  
  • Provides direction to onsite technical staff, ensuring professional event execution and adherence to health and safety and accessibility policies.

Problems and Organization Solutions/Opportunity/Risks

  • Provides guidance and advice to colleagues with regards to event technical aspects and best practices.
  • Coordinates day-to-day equipment maintenance ensuring inventory is functional and well-maintained.
  • Coordinates delivery of high-quality event technical services in line with Artscape organizational policies and provincial and federal legislation.

Decisions and Impact

  • Assists Senior Manager, Event Operations with the planning and development of equipment lists and long-term equipment management strategy for the portfolio.
  • Assists Senior Manager, Event Operations with the development of capital replacement strategies.  
  • Assists the Senior Manager with the implementation of technical systems within the APEV portfolio as required.

Other similar or related duties as assigned.

 

Required Qualifications:

Technical Skills, Competencies, and Knowledge

  • Various lighting fixtures, dimmers and control surfaces including common ETC consoles;
  • Various sound equipment, including analog and digital consoles; appropriate speaker and microphone use, placement and best practices; playback devices.
  • Common video equipment, including projectors and switchers, playback devices and software.
  • Computer networking, including ethernet equipment and cabling and Wifi. 
  • Computer-aided design systems, ie. AutoCad or Vectorworks. 
  • Power systems, distribution equipment, amperage calculations.
  • Rigging systems and associated safety requirements and practices. 
  • AODA compliant staging systems, including risers and drapery

Transferable/ Enabling Skills, Competencies, Knowledge and Abilities

  • Passionate, collaborative team environment in an open-concept office.
  • Flexible work week, including evenings and weekends. 
  • Consistent ability to interact with a wide range of temperaments and communication styles

Corresponding Typical Experience and Credentials:

In attaining the above skills, competencies, knowledge and abilities, successful candidates in this role typically have:  

  • 3-5 years experience as a theatre technician 
  • Degree/diploma in theatre production from a post-secondary institution or equivalent employment experience 

OR equivalent knowledge, skills, competencies, and abilities gained through alternative education or experience

  • Required Certifications:  
  • Valid Ontario G license
  • AODA Customer Service Standards and other AODA training as directed
  • Working at Heights
  • Elevated Work Platform Certification
  • CPR-C First Aid
  • WHIMIS

Salary Range: $41,300 to $55,880

Hiring Range: $41,300 to $48,590

 

To Apply: Please apply on the ADP career portal (https://www.artscape.ca/careers/)

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