Job Posting 74508

Transitional Aged Youth (TAY) Case Coordinator
Youth Services Bureau of Ottawa
Ottawa area
closed yesterday (Wed, 22 Sep)
full time - term / contract  •  $28.32 - $34.00

About us:

Founded in 1960, the Youth Services Bureau of Ottawa (YSB) is one of the largest and most comprehensive non-profit agencies and a registered charity. It provides mental health services, employment programs, emergency shelter, community, health and housing services, and justice programs to youth in the Ottawa area, serving between 2,500 and 3,000 at‑risk individuals aged 12+ and their families every month. YSB employs 350 caring professionals in a unionized environment in over 26 locations across Ottawa.

The TAY Case Coordinator is responsible for the provision of assessment and short term counselling services, facilitating client access to adult services, monitoring outcomes and actively coordinating mental health services for youth 16 to 24 years. This position is intended to support youth short term while developing and facilitating intentional pathways for youth who are in need of adult mental health and addiction services and experience challenges in doing so.


What will you do:

  • Be aware of developments/changes in the community pertaining to the service system and client needs
  • Gather information and review client needs
  • Complete approved screening/ assessment tools with clients
  • Utilize recognized therapeutic interventions to deliver short term counselling/psychotherapeutic support to clients
  • In partnership with youth and service partners, match the treatment options to the clinical needs of the youth
  • Prepare and facilitate case planning meetings
  • Determine/Invite appropriate members for case planning meetings
  • Develop client service plans
  • Promote collaboration between various service providers in order to develop flexible and creative service plans
  • Advocate for access to services on client’s behalf
  • Monitor service plan implementation and outcome
  • Analyze program evaluation feedback and outcome data to develop reports
  • Ensure both electronic and physical client files are up to date, maintained and handled within established practices
  • Follow safe work practices as established by YSB and the Program


This opportunity may be right for you if you:

 (The qualifications are appended to the job description and are not intended to be part of the job description)

  • Hold a bachelors degree in Social Work/Psychology or relevant field coupled with membership in a registered college authorized to practice Psychotherapy
  • Possess minimum of two years related experience in providing counselling services to youth and case management
  • Have sound knowledge of local youth and adult mental health and addictions services
  • Are familiar with local community and social service system
  • Demonstrate decision making and problem solving skills
  • Demonstrate ability to develop a joint case formulation, set goals and assess readiness for change
  • Possess proven organizational and administrative skills
  • Demonstrate strong interpersonal skills and collaborative abilities
  • Have experience in group facilitation
  • Are fluent in English.
  • Are available and able to work evenings, flexible hours


You get bonus points if you:

  • Have broad cross-sectoral experience would be an asset
  • Possess demonstrated computer skills
  • Hold a valid driver’s license and have access to a vehicle
  • Are fluent in French. Bilingualism will be considered an asset, but it’s not mandatory.


Join us!

If you think this vacancy is a good fit, we would love to hear from you. Please visit the career section of our website to submit your resume and one-page cover letter. Don’t just tell us what we want to hear, tell us your story and why you would make a great addition to our team.


We know applying to a job takes time and thank all candidates for their interest. While we are not able to get back to every candidate, we will ensure shortlisted applicants are aware of their status and will do our best to provide feedback if that can be helpful.


At YSB, we are committed to building a workforce that reflects the diversity of our community. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from the LGBTQ community and/or people with intersectional identities. Accommodation will be made available for applicants with a disability throughout the hiring process, kindly make your needs known in advance. Due to COVID19 protocols, the selected candidate will adopt a hybrid model of office and remote work but must be willing to work exclusively at the office if this becomes necessary.

All interested candidates are encouraged to apply. In the event a qualified candidate is not found, candidates that do not meet the qualifications indicated on the posting may be considered. Qualified candidates may be contacted at any time throughout the application window, upon the closing date.



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