Description: The Career Foundation’s Completing the Circle (CTC) program is a youth employment and skills development project funded by Canada’s Youth Employment and Skills Strategy (YESS). CTC fosters the development of and provides individualized support to, youth with multiple barriers to employment. Through the program, youth participants are empowered to find employment, and are equipped with tools, supports, new skills, and confidence to start and maintain work. Placement Specialists are an important part of the team, responsible for placing youth into employment opportunities, and other important functions to ensure program success.
- Position type: Contingent on funding approval; full-time contract until December 31, 2022
- Location: The successful candidate must be located within the GTHA and be familiar with the communities we serve. This position is a combination of remote-based work from home and travelling within the GTHA to serve communities in Mississauga (Peel), Hamilton, and Toronto. The successful candidate must have a valid driver’s licence and reliable vehicle.
Number of positions: 3
- Years’ Experience: 2+
- Reporting to: Program Coordinator
- Start date: Immediately
Responsibilities include, but are not limited, to the following:
JOB DEVELOPMENT AND JOB COACHING (85%)
- Places youth into full-time employment on a weekly and monthly basis in line with milestone targets.
- Develops 2-3 new employer contacts each week and 8-12 new employer contacts each month.
- Ensures employer database offers a range of diverse employment opportunities for participants; prepares and submits weekly job development/coaching activity report.
- Analyzes, evaluates, and interprets collected information to assist youth in targeting the most suitable employment based on experience, education, and existing labour market factors.
- Plans, conducts, and delivers all cold calling and job search related workshops.
- Collects and processes claims, and opens and closes employer files in a timely manner.
- Provides coaching to youth participants, including on-the-job support, monitoring placements and entering case notes.
- Takes participants shopping for work and interview clothing.
- Coaches and motivates youth during job search and after placement to ensure job retention goals are met.
- Prepares youth for position-specific interviews and conducts mock interviews as needed.
- Ensures quality of placements by matching skills the participants have with job requirements.
- Reviews participant job search material prior to sending to employers.
- Visits employers to initiate and maintain relationships.
- Conducts accurate assessments of participants based on program eligibility requirements and ensures all mandatory forms are completed.
- Participates in community events, job fairs, and other activities to recruit new, potential youth participants into the program.
- Works effectively as part of the team, including demonstrating a willingness to be cross-trained.
- Ensures the same high standards of service to participants regardless of working face-to-face or online.
- Accurately reports on participant case load and established action plans to ensure the success of participants during daily morning meetings and weekly case conferences.
- Case manages and maintains documentation of allocated participant files/database, records of service, and participant progress reports on internal database.
- Regularly monitors personal performance against program targets to ensure the achievement of the expected results for the project.
- Communicates with the Program Coordinator regarding participant performance in relation to contract requirements and the needs of the program.
WORKSHOP FACILITATION, OUTREACH & RECRUITMENT (15%)
- Delivers online pre-employment and life skills related workshop to youth job seekers with the interest of improving their job search and employment maintenance skills
- Participates in the recruitment of new youth participants through community outreach.
- Presents program to community partners and applicants ensuring they understand the program objectives and the time requirements.
- Prepares and submits outreach activities in a weekly Job Developers report.
- Other duties as required.
Qualifications/ Skills Required:
- College diploma or university degree in marketing or business, or equivalent practical work experience is required.
- A minimum of 2 years of direct service experience in recruitment, job development, and/or job coaching, with a proven track record of meeting and exceeding targets.
- Must possess a valid Ontario driver’s licence and have a reliable vehicle to perform key work functions that require travel across the GTHA and must also be equipped to work professionally from home with reliable internet connection to perform some remote job functions.
- Understanding of and ability to effectively apply the principles of the sales process to generate job leads and secure positions for clients.
- Excellent communication skills with the confidence to engage employers and youth remotely and on-site in the development of meaningful training plans with defined steps and outcomes.
- Vocational counselling/ placement experience with multi-barriered individuals considered a strong asset.
- Strong familiarity with community partners, employers, and stakeholders within the local community.
- Flexible approach to work to ensure that all requirements and goals of the program are met.
- Experience in maintaining a participant case load and files.
- Previous experience working with government-funded programs is an asset.
- Knowledge of the current labour market trends, the impact of COVID-19 on the labour market, job search techniques and employment research methods.
- Willingness to take initiative to lend assistance where needed to ensure that the team is successful in meeting project goals.
- Knowledge of online communication platforms, techniques and tools (e.g. Zoom, Teams, etc.).
The Career Foundation offers a wide range of career and job-related programs. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of seven locations, we now help thousands of people each year successfully accomplish their employment goals. For more information please visit our website at www.CareerFoundation.com.
The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.
We are a professional, result-driven organization that has been described by our employees as caring, compassionate, innovative, and team-oriented.
We also offer:
- Competitive compensation
- A comprehensive health benefits plan that includes massage therapy, naturopath services, and travel coverage
- An Employee & Family Assistance Program
- An RRSP matching plan
- A wellness program