Job Posting 75060

Program Coordinator
Vancouver & Lower Mainland
Vancouver, BC
closed 9 days ago (Fri, 17 Sep)
full time  •  $28.00 to $31.00 per hour

Division: Wellness and Active Communities 

Program: Health Education Projects

Number of Positions: 1

About the Position:

The Project Coordinator is responsible for the engagement, development, and coordination of the Health Education Projects. This includes coordinating and monitoring project activities and ensuring quality services are delivered in accordance with project objectives. This position also supervises the work of the project facilitators and project assistant, works closely with the Project Advisory Committee, and liaises with the project evaluator and community stakeholders

Supervisory Responsibility:

This position oversees the Project Staff team comprising of Facilitators and Project Assistants and is responsible for the performance management and hiring processes. 

Reports to: Senior Manager 

Key Duties & Responsibilities:

Project Coordination

  • Coordinates and monitors service delivery and program implementation including development of curricula and resource materials in multiple languages as well as planning and organizing health awareness and education workshops for immigrant communities 
  • Maintains proper documentation and records
  • Supervises staff to ensure effective project coordination and service delivery
  • Prepares information for funder and agency reports
  • Liaises with project evaluators to design and implement effective evaluation activities to measure Project outcomes and effectiveness
  • Coordinates the dissemination of project knowledge and evaluation results
  • Monitors project expenditures in accordance with Project budget and deliverables 
  • Collaborates with the Senior Manager to develop budget, cashflows, and forecasts
  • Ensures the Project adheres to the agency’s Performance and Quality Improvement (PQI) standards
  • Implements agency policies, processes, and directives in the delivery of the Project

Stakeholder Coordination

  • Convenes the Project Advisory Committee including organizing meeting logistics, engaging committee members, recruiting members to ensure a diverse representation, and facilitating communication
  • Outreaches and gathers project advice and feedback from community partners and stakeholders including individuals and/or family members of individuals who are experiencing dementia, immigrants, and health and community organizations
  • Liaises and coordinates with other healthcare stakeholders such as local health authorities to maximize project impact and minimize duplication of services

Team Management

  • Ensures close cooperation between staff for high quality service delivery
  • Schedules, supports, and supervises staff by conducting staff training, arranging regular team meetings, and conducting performance appraisals 
  • Promotes a welcoming and inclusive work environment that attracts, develops, and retains top talent

Public Relations/Promotion/Marketing Activities

  • Establishes and maintains an effective working relationship with the funder and community partners
  • Implements strategies on project marketing and client recruitment
  • Promotes the Project to community stakeholders and target immigrant populations

Divisional Responsibilities

  • Keeps the Senior Manager informed of issues, concerns, and project needs
  • Prepares quality reports, surveys, and proposals
  • Assists in recruitment and selection of staff and implementation of agency policies and directives
  • Participates in organizational/divisional meetings, events, and activities
  • Other related duties as instructed by the Senior Manager  

Qualifications & Experience:

  • Bachelor’s degree in Social Sciences, Human Services, Community Health Services or related discipline 
  • Experience in project coordination, preferably for immigrant communities
  • Experience working in a community health service environment preferred
  • Experience working with diverse client population groups
  • Knowledge and understanding of local health and community resources for diverse immigrant communities
  • Knowledge of dementia (including risk factors, social determinants of health, and healthy immigrant effect) is an asset
  • Knowledge of diversity and inclusion in both service and work environments

Job Skills & Abilities:

  • Excellent program coordination skills
  • Excellent service planning and monitoring skills 
  • Excellent budget monitoring skills
  • Excellent project marketing and promotion skills
  • Excellent written and oral communication skills 
  • Excellent computer skills in MS Office suite
  • Excellent interpersonal and relationship management skills
  • Ability to connect, engage, and build relationships with a wide range of community stakeholders and partners
  • Ability to work independently and as a part of a team

Other Requirements:

  • Criminal Record Check Required 
  • Able to travel to other service locations in Greater Vancouver
  • Able to work on weekends and evenings as required

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