Job Posting 75119

Residential Counsellor
The Bob Rumball Canadian Centre of Excellence for the Deaf (BRCCED)
Halton / Peel area
Milton, ON
closed 7 days ago (Thu, 16 Sep)
full time  •  19.64/hour

           INTERNAL JOB POSTING (Job Posting #2021- 107)


TITLE:                            Residential Counsellor



POSITION STATUS:    Full Time - Permanent (Union)


SCHEDULE:                  Monday to Friday – 3:00pm to 11:00pm and every 6th weekend (flexibility required)


REPORTS TO:               Program Manager                     





The Bob Rumball Canadian Centre of Excellence for the Deaf (BRCCED) is a multi-purpose, multi-program facility that functions as a community centre for the Deaf and as a non-profit charitable provider of services for the Deaf. The organization exists to provide care and opportunities in a communication-rich environment that enhances the quality of life of those we serve. Our mission is to provide care and opportunities in a communication-rich environment that enhances the quality of life of those we serve. We are a highly motivated, collaborative team on a mission to improve the quality of life for those we serve. We take a person centered approach that aims to support and make a positive difference in the Deaf and Hard of Hearing community.  Our perks include but not limited to robust benefits program (for eligible employees), access to sign language classes, employee rewards & recognition program, comprehensive training and development, internal progression, and an opportunity to give back to the community.


Reporting to the Program Manager, and working as part of a multi-disciplinary team, this position is responsible for the day-to-day supervision, monitoring and delivery of service. The Guelph Line program provides intensive community based support to individuals who are Deaf or Hard of Hearing, require a community rich setting, and who may display complex behavioural, mental health and developmental needs.





  • Lead and/ or participate in treatment planning, service reviews, plan of care, program planning and evaluation meetings
  • Ensure that activities and daily support approaches are in accordance with agency mission, vision, values, strategic direction and policies with a goal of ensuring the highest quality of care
  • Ensure supportive, safe and predictable environment through the establishment of routines, limits and daily living skills
  • Implement daily programming activities consistent with ISP/PDP goals, track and report on progress
  • Participate in activities of day to day residential care including personal hygiene routines, daily activity schedule, operational duties and administrative duties
  • Effective management of caseload requirements and agency reporting expectations through data collection, trend analysis, client profile maintenance and documentation
  • Document, track and analyze data reporting findings to the Behavioral Therapist and Program Manager
  • Implement strategies targeted to reduce behaviour, track and report progress
  • Consistently comply with clinical and program plans including daily activity schedule
  • Administer medications consistent with Organization’s policies & procedures
  • Promote an evidence-based, best practice approach to care
  • Advocate on behalf of individuals and their specific needs/goals
  • Work collaboratively with team and individual’s service team; dedicating one’s self to excellent service
  • Physical activities including, but not limited to, lifting, bending and prolonged standing
  • Varying schedule including days, evenings and occasional weekends





  • DSW Diploma or related college degree or equivalent work acquired experience
  • Minimum 2 years’ experience working in a residential setting with Consumers with developmental disabilities, mental health needs and/or dual diagnosis
  • Knowledge and experience working within the deaf community and fluency in ASL
  • Certificate as a Registered Behaviour Technician an asset
  • Previous ABA training and/or experience preferred
  • Knowledge and experience working with clinical professionals as it relates to mental health and/or behavioural needs
  • Demonstrated leadership, creative problem solving abilities; good judgement and critical thinker
  • Advocates for and with the Individuals and deaf community at all times.
  • Experience managing nutritional needs of clients
  • Direct knowledge and experience working with individuals diagnosed with Autism Knowledge and/or experience using augmented communication tools
  • Demonstrated knowledge of DSO and developmental services sector
  • Excellent communication, literacy, interpersonal skills, and experience in computer literacy (e.g. Words, Excel, Outlook)
  • Knowledge and experience with report writing and data entry and experience managing nutritional needs of clients
  • Current Quality Assurance Measures, Safe Management, Medication Administration, and WHMIS certification and be able to actively participate in all trainings
  • Innovation, initiative and integrity
  • Physical capacity and ability to work 1:1 with clients with developmental disability
  • Valid Ontario Full G Driver’s License and clean driving record
  • French language/LSQ an asset





Posting Date: September 2, 2021                                              Closing Date: September 16, 2021                                 Start Date: Immediate

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